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Click here or scroll down to respond to this candidateANNAHILLMANEMAIL AVAILABLEPHONE NUMBER AVAILABLESicklerville, NJ Street Address
Bold ProfileSKILLS Report Distribution Records ManagementDatabases Invoice Preparation Video Conferencing Software Administrative Support Administrative Oversight Document Filing and Retrieval Calendar and SchedulingSoftware Executive ScheduleManagement Critical Thinking Verbal and WrittenCommunication Bookkeeping and BasicAccounting Customer Service Microsoft OfficeEDUCATIONGloucester County CollegeSewell, NJPROFESSIONAL SUMMARYDriven and resourceful administrative professional with[25+ years of experience assisting with the work of high- achieving executives. Track record supportingprofessional needs with well-organized precision.Successfully manages high-volume workloads in rapidly changing environments.ACCOMPLISHMENTS Planned corporate meetings, lunches, and special events for groups of 10+ employees. Prepared and distributed payroll for staff of 10 direct reports. Collaborated with a team of 10 in the development. Resolved product issues through consumer testing. Used Microsoft Excel to develop inventory tracking spreadsheets.WORK HISTORYAdvanced Chiropractic Associates - Front Desk Manager Atco, NJ 09/2022 - Current Trained new staff on correct procedures, compliance requirements, and performance strategies. Maintained transaction security by verifying payment cards against identification. Followed company security and check-in policies and procedures and reported suspicious activity tosupervisor. Resolved guest complaints by addressing issues with rooms promptly. Coordinated referrals through insurance and other medical specialists and documented details in patient Some College (No Degree):Business CoursesPenco TechBlackwood, NJSome College (No Degree):ComputersGateway Regional High SchoolWoodbury Heights, NJ 06/1990High School DiplomaGloucester County VocationalSchoolWoodbury Heights, NJ 06/1990Associate of Arts And Sciences:Art Educationcharts. Prepared patient charts by gathering and organizing medical records ahead of appointments. Processed medical insurance claims and payments. Assisted with medical coding and billing tasks. Obtained payments from patients and scannedidentification and insurance cards. Received, recorded and filed medical payments by check, cash, and credit card. Provided prompt, polite and professional in-person and telephone customer service. Contacted patients regarding unpaid and underpaid accounts to resolve issues. Gathered forms and copied insurance cards to collect patient information for billing and insurance filing. Obtained pre-authorization from insurance companies ahead of medical services. Reconciled daily payments received and prepareddeposits for smooth office finances. Managed office logistics by scheduling appointments, maintaining files and collecting payments. Updated patient information and insurance details for accurate electronic medical records. Adhered to strict HIPAA guidelines to protect patient privacy. Relayed care and medication advice to patients to relieve physicians during peak hours.ARBDA - Medical Office SpecialistSewell, NJ 10/2020 - 09/2022 Adhered to strict HIPAA guidelines to protect patient privacy. Coordinated patient scheduling, check-in, check-out, and payments for billing. Entered procedure codes and diagnosis codes into medical billing software. Directed patients to exam rooms, fielded questions, and prepared for physician examinations. Received, recorded, and filed medical payments by check, cash, and credit card. Directed patients to exam rooms, fielded questions, and prepared for physician examinations. Gathered forms and copied insurance cards to collect patient information for billing and insurance filing. Contacted patients regarding unpaid and underpaid accounts to resolve issues. Audited customer files to verify medical necessity and satisfaction of coverage criteria. Answered telephone calls to offer office information, answer questions, and direct calls to staff. Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls. Organized and maintained a patient chart filing system to promote quick data finding for staff. Frequently double-checked patient histories andcurrent information while scheduling follow-ups and other appointments. Registered and verified patient records. Coordinated referrals through insurance and other medical specialists and documented details in patient charts.C.A Enterprises - Executive Assistant & LeasingDevelopmentMoorestown, NJ 09/2016 - 06/2019 Managed mail and both incoming and outgoingcorrespondence, mail, email and faxes. Upheld strict timetables by maintaining accurate, balanced calendars. Organized and coordinated conferences and monthly meetings. Transcribed meeting minutes to support sales, business development and senior management teams. Promoted team productivity by keeping suppliesorganized and well-stocked. Filed paperwork and organized computer-basedinformation. Streamlined operations and prioritized tasks, allowing senior staff to increase productivity. Handled incoming and outgoing mail, email and faxes. Facilitated training and onboarding for incoming office staff. Led staff and vendors in providing high level of service for owner and guests. Used advanced software to prepare documents,reports, and presentations. Answered high volume of phone calls and emailinquiries. Handled logistics, catering, agendas and travelarrangements for meeting and event planning for board of directors, president and executive vice president. Updated spreadsheets and created presentations to support executives and boost team productivity. Screened calls and emails and responded accordingly to support executive correspondence. Supported business and hospitality needs of corporate partners and staff during meetings and companyevents. Created and managed office systems to efficiently deal with documentation. Used QuickBooks to produce monthly invoices, reports, and other deliverablesSicklerville Chiropractic - Billing Manager Sicklerville Chiropractic01/2015 - 06/2016 Optimized organizational systems for paymentcollections, AP/AR, deposits, and recordkeeping. Established and updated work schedules to account for changing staff levels and expected workloads. Provided backup to the front desk to step in to assist with various tasks whenever an employee was absent or at lunch. Hired, managed, developed, and trained staff,established and monitored goals, conductingperformance reviews, and administered salaries for staff.. |
