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Click here or scroll down to respond to this candidateCandidate's Name
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EMAIL AVAILABLECell: PHONE NUMBER AVAILABLEExperienced General Manager with over 30 combined years of proficiency in the food and beverage industries, the education system and tax preparation. Highly effective in motivating and training exceptional teams. Experienced, capable and will contribute to any organization's success. Offering a charismatic personality and ability in management, accounting, inventory, scheduling, customer/employee relations, operations, policies and procedures, purchasing and profitability.WORK HISTORYWing StopGeneral Manager/ Coppers Cove, Texas/May 2022 to present.Managed restaurant operations. Maintained food, labor, bar and other controllable costs to below company established goals. Supervised daily operations to include profits & accounting, payroll, scheduling, security procedures, keeping inventory, managing food and labor consistent with reviewing financial reports and implementing proper control strategies. Ensured maximum profitability in a competitive market through long range planning and providing positive customer/employee relations. Maintained OSHA, local health and safety codes and the company's safety/security policies.Slim Chickens (Army AirForce Exchange Services) General Manager/Fort Hood, Texas March 2022 to March 2023.Managed and kept entire restaurant operations. Food, labor, and other controllable costs were kept well below company set up goals. Supervised daily operations, managed accounting and security, maintained inventory, purchasing, labor, reviewed financial reports and implementing the necessary control strategies. Consistently drove sales in a competitive market through long range planning, and customer retention. Maintained OSHA, local health and safety codes and the company's safety/security policies.WendysGeneral Manager/Waco, Texas/March 2021 to February 2022Managed restaurant operations. Maintained food, labor, and other controllable costs to below company set up goals. Supervised daily operations to include profits & accounting, payroll, scheduling, security procedures, keeping inventory, managing food and labor consistent with reviewing financial reports and implementing proper control strategies. Ensured maximum profitability in a competitive market through long range planning and providing positive customer/employee relations. Maintained OSHA, local health and safety codes and the company's safety/security policies.Taco BellGeneral Manager/Killeen, Texas/March 2019 to February 2021Managed restaurant operations. Maintained food, labor, and other controllable costs to below company set up goals. Supervised daily operations to include profits & accounting, payroll, scheduling, security procedures, keeping inventory, managing food and labor consistent with reviewing financial reports and implementing proper control strategies. Ensured maximum profitability in a competitive market through long range planning and providing positive customer/employee relations. Maintained OSHA, local health and safety codes and the company's safety/security policies.BonchonAssistant General Manager / Round Rock, Texas / May 2018 to March 2019Hired directly by the franchise owner/co-owner to open the regions first of five Bonchon Restaurants. Hired and trained employees and was instrumental in creating a proficient take-out service for customers. Ensured food, labor, bar and other controllable costs were kept below company established goals. Supervised daily operations to include profits & accounting, payroll, scheduling, security procedures, keeping inventory, managing food and labor consistent with reviewing financial reports and implementing proper control strategies. Maintained OSHA, local health and safety codes and the company's safety/security policies.Taco CabanaGeneral Manager / Temple, Texas / April 2015 to May 2018Managed restaurant operations. Maintained food, labor, bar and other controllable costs to below company established goals. Supervised daily operations to include profits & accounting, payroll, scheduling, security procedures, keeping inventory, managing food and labor consistent with reviewing financial reports and implementing proper control strategies. Ensured maximum profitability in a competitive market through long range planning and providing positive customer/employee relations. Maintained OSHA, local health and safety codes and the company's safety/security policies.Cheddar's Scratch KitchenShift Leader / Harker Heights, TX / May 2013 to January 2015Responsible for creating exceptional dining experiences, fulfilling needs and special requests of restaurant patrons. Utilized multitasking skills to interact with guests while managing employees. Job duties include Relaying customer orders to the kitchen, presenting completed dishes to customers, and ensuring complete guest satisfaction. Profitability was increased by offering current restaurant promotions and specials. Served as the shift leader for both the front and heart of restaurant operations, occasionally tending the bar, and aided with culinary operations.EDUCATIONBusiness ManagementUniversity of Mary Hardin Baylor / Belton, Texas /1994 Business ManagementMedical Assistant Certificate - Medical AssistantNational Institute of Technology / Houston, Texas / 2000High School Diploma -Chester W. Nimitz High School / Houston, Texas / 1994SKILLSEffective leader: Has charismatic and sound ability to motivate employees and increase profitability.Efficient multi-tasker: Envisions the company's processes and makes proper decisions to get the job done.ACCOMPLISHMENTS Sales (WingStop/TacoBell/Taco Cabana/Wendys) Employee scheduling: Able to decrease turnover by connecting employee needs with management to conduct common goals and increase production Customer service: Life-long experiences with various clientele and exceeding customer expectations Increased growth by 10% and $500k annually. Served over 60k guests and earned the company over$1.5 million dollarsBusiness Development (Taco Bell/Taco Cabana/Wendys/Slim Chickens) Developed an in-house marketing strategy that increased profits by 22% over the prior yearTraining (Cheddars Restaurants) Trained management and staff at multiple locations resulting in a 4% improvement and record-setting quality assurance provisions |
