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Title Customer Service Logistics Coordinator
Target Location US-NY-Shirley
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Atlanta, GAEMAIL AVAILABLEPHONE NUMBER AVAILABLEHighly organized and detail-oriented professional with over 5 years of experience in logistics and delivery coordination at EOS IT Solutions. Seeking to leverage proven skills in scheduling, customer service, team collaboration, and proficiency in warehouse equipment to enhance delivery operations efficiency. Willing to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceLead Logistics CoordinatorEOS IT Solutions-Menlo Park, CAOctober 2019 to Present Managed and optimized delivery schedules, coordinated with drivers, and ensured timely and efficient deliveries. Created and implemented route maps for drivers, emphasizing fuel efficiency and cost savings. Delegate work to the team of 10+ individuals to ensure that all task are completed in a timely matter according to priority. While also ensuring that workers follow proper protocols. Communicating with ODOs (Off duty officers) via text or phone call to problem-solve any issues, confirm ETAs, and provide updates in real time Acted as the primary point of contact for delivery inquiries, providing exceptional customer support and resolving issues promptly. Processed and verified delivery orders with meticulous attention to detail, ensuring accuracy and completeness. Maintained comprehensive delivery records and generated performance reports to track operational efficiency. Successfully resolved delivery challenges such as delays and damages, implementing preventive measures to enhance service reliability. Collaborated closely with warehouse and customer service teams to streamline operations and improve service delivery. Ensured adherence to company standards and regulatory requirements in all delivery processes. Proficient in Outlook for communication, Google Docs and Microsoft Word for documentation, and Google sheets for data analysis and reporting. Well versed in operating warehouse equipment such as forklifts, pallet jacks, and electrical pallet jacks. Exceptional organizational and multitasking abilities. Experienced in operating forklifts, pallet jacks, and electrical pallet jacks. Keen attention to detail and robust problem-solving capabilities. Ability to work effectively under pressure and meet deadlines. 5s trained Advanced in data analysis and data visualization Hands on training and development of 10+ individuals on company policies and job duties(train the trainer program) Inbounding and receiving 4+years experience driving sprinter vans with lift gate and 15-20 ft box trucks. Built pivot tables and graphs to display company metrics via Google Docs(sheets) Inventory ManagementPall Life Science-Hauppauge, NYSeptember 2015 to October 2019-Performed cycle counts of materials needed before and after jobs are ran to ensure usage is catalogued-Safely operate a wide range of machinery and packaging equipment-Maintain an active excel log of part numbers and serial numbers of materials used to ensure supplies are replenished for upcoming jobs-Performed visual inspections of materials handed off to verify proper procedures have been followed-Pallet jack and electric pallet jack experienceMachine Operator/Material HandlerBroadridge financial-New York, NYSeptember 2013 to September 2015-Set up machines at the beginning of shift to ensure proper working order-Perform testing procedures to ensure that machines work optimally during the production procedures-Maintain and clean machines before and after each shift-Feed information to speed, shapes and sizes through the machine set up box-Place parts in semi automated machines-Calibrate machines at the beginning of each shift/Recalibrate machines at the end of each shift EducationAssociate in criminal justiceSuffolk Community College - Brentwood, NY2014 to 2016Brentwood High School - Brentwood, NYSkills Machining Packaging Pallet jack (6 years) Manufacturing Warehouse experience Assembly Warehouse management 5S Van driver Calibration Box truck Logistics Data visualization Supply chain SAP Data Analysis Forklift Process Improvement Data Warehouse Inventory Control Business Analysis Databases Analytics Quality Assurance APIs Warehouse management system Heavy lifting Management Manufacturing Writing skills Food processing Math Communication skills 5S Production planning Forklift Supply chain Assembly SAP Supervising experience Leadership Customer service Quality assurance Business analysis Data analysis skills Databases Driving Data warehouse Data visualization Analytics APIs Microsoft Project Construction Project management Project management software Budgeting Microsoft Word Microsoft Excel Microsoft Powerpoint Analysis skills Strategic planning Inventory control Warehouse experience Time management Basic math English Quality management Guest services Sales Materials handling Warehouse management Logistics Computer skills Operations management Restaurant management Restaurant experience Hotel experience Hotel management Microsoft Office OPERA Front desk Hospitality Team management Materials management Maintenance management Supply chain managementCertifications and LicensesDriver's LicenseForklift CertificationCertified Safety ProfessionalOSHA 30First Aid CertificationPallet Jack CertificationServSafeCPR Certification

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