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Click here or scroll down to respond to this candidateSummary:CHARAN TEJA AKULA Salesforce DeveloperMinneapolis, MN, USA PHONE NUMBER AVAILABLE EMAIL AVAILABLE LinkedInHighly skilled Salesforce Developer with over 3.5+ years of experience in leading and implementing Salesforce solutions across various industries. Proficient in transitioning from Salesforce Classic to Lightning Experience, developing high- volume customer and partner portals, and integrating Salesforce with multiple external applications. Expertise in Salesforce CPQ implementations, Lightning Web Components, Apex, Visualforce, and managing end-to-end release processes using CI/CD tools like COPADO and Jenkins. Demonstrated ability to improve business operations, enhance user experience, and optimize sales efficiency. Experienced in Agile and Scrum methodologies, with a strong focus on collaboration, continuous improvement, and delivering high-quality solutions. Proficient in managing complex data integrations, custom objects, and workflows, with a solid foundation in web technologies, API integrations, and database management. Recognized for providing comprehensive Salesforce training and support, ensuring optimal engagement and adherence to best practices.Education:Master of Science in Information Technology and Management (ITM) Aug 2023Concordia University St. Paul, Minnesota, USAProfessional Experience:PTC, CA, USA May 2023 - CurrentRole: Salesforce DeveloperLed the transition from Salesforce Classic to Lightning Experience, enhancing business operations and user interaction, focusing on case and entitlement management.Developed high-volume customer and partner portals using Visualforce, Apex, and Lightning components to improve functionality and user experience.Managed the design and deployment of custom objects, entity-relationship data models, validation rules, and page layouts tailored to specific application needs.Spearheaded Salesforce CPQ implementations, increasing sales efficiency by 30% and optimizing the quoting process to reduce the quote-to-cash cycle time.Extensively worked on Salesforce Lightning Web Components (LWC) and Aura Components, conducting end-to-end testing to ensure robust application performance.Utilized ETL scripts to integrate data from external systems like the Denodo Database into Salesforce, enhancing data accuracy and business process efficiency.Orchestrated end-to-end release management processes using tools like COPADO and Jenkins, implementing CI/CD practices to streamline workflows and reduce deployment errors.Experienced in Agile and Scrum methodologies, actively participating in all phases of the software development lifecycle, including planning, development, testing, and deployment.Integrated Salesforce with multiple external applications such as Oracle, SAP, DocuSign, and Geo-Pointe, significantly enhancing system capabilities and user satisfaction.Managed customer interactions through Salesforce Chatter and custom Lightning community pages, improving communication and collaboration among internal teams.Developed and maintained project management tools, including JIRA workflows and Git repositories, ensuring efficient coordination and execution of multiple projects.Provided comprehensive Salesforce training and support, including UAT demos. Managed user profiles, permission sets, roles, and sharing rules to ensure optimal engagement and adherence to best practices.Sigma Info Solution Banglore, India Oct 2021 - Apr 2022Role: Salesforce DeveloperDirected the migration of company applications from Salesforce Classic to Lightning Experience, enhancing system usability and efficiency using tools like Data Loader and CLI for seamless data transitions.Developed over 30 Lightning Web Components using Salesforce Lightning Design System, improving user experience and business functionality.Designed and executed complex data integration solutions with Jitterbit, standardizing it as the preferred integration platform for the company.Managed Salesforce Service Cloud, Case, and Entitlement management with high-volume customer and partner portals; designed and deployed custom Visualforce sites for business and technical support.Implemented version control with Git and GitHub across five development teams, significantly enhancing code collaboration and management; integrated Salesforce with Visual Studio for optimized development processes.Created and customized over 25 Visualforce pages with custom controllers to meet specific client needs, improving data processing and user interaction efficiency.Designed and managed Salesforce Marketing Cloud for multiple marketing campaigns, using Email Studio to increase engagement by 30%; configured and maintained Conga Composer and Contracts for improved document and contract management.Authored and executed integration test plans and user acceptance tests, consistently achieving a minimum code coverage of 85%, ensuring high software quality and reliability.Played a key role in developing Salesforce Lightning Apps, Components, and Controllers; involved in creating Lightning Pages within Lightning Community Builder.Experienced in Agile and Scrum methodologies, proficiently managing software development life cycles; spearheaded the setup and management of Salesforce environments including DEV, STAGE, and UAT sandboxes.Developed custom Apex Classes, Controllers, Triggers, and managed profiles, roles, and sharing rules in Salesforce to meet complex business requirements.Designed and managed the implementation of Apttus CPQ for subscription management, boosting quote-to-cash efficiency by 20% across multiple clients, showcasing expertise in CPQ solutions and revenue management.Magna Info Tech Banglore, India Aug 2019 - Oct 2021Role: Salesforce DeveloperSpearheaded Salesforce Service Cloud and case management implementations, enhancing functionality through customized objects, fields, record types, and page layouts for improved system efficiency and user experience.Developed and maintained integrations with key external systems like ServiceNow and DocuSign, streamlining processes and enhancing cross-platform functionality while ensuring high-volume customer and partner portal efficiency.Played a key role in the transition from Salesforce Classic to Lightning Experience, developing Lightning Apps, components, controllers, and pages within Lightning Community Builder.Implemented automation within Salesforce for sales, marketing, customer support, and case management, increasing operational efficiency and user adoption through advanced workflows and validation rules.Authored comprehensive business documentation including epics, user stories, and functional requirements, guiding project prioritization and ensuring streamlined execution.API Integration Management: Managed API integration projects enhancing data exchange between Salesforce and various platforms, improving system interconnectivity and operational capabilities.Designed and executed complex Salesforce workflows, custom dashboards, and validation rules, improving data integrity and providing customized insights to various user levels.Utilized tools like Copado for efficient Salesforce sandbox setup, deployment monitoring, and reporting, optimizing deployment processes and ensuring consistency across environments.Led significant data migration projects, managing the transfer and upkeep of millions of records across accounts, contacts, and opportunities with high accuracy and minimal downtime.Developed custom Apex classes, triggers, and Visualforce pages to meet specialized business requirements, further enhancing Salesforce functionality and user experience.Optimized SQL database queries, reducing execution times by 20%, and worked on ETL scripts to integrate data from various sources, boosting application responsiveness and performance.Technical Skills:Salesforce CRM: Workflows and validation rules, Approval Processes, Sales, Service, Profiles, Roles, Permission sets, Relationships, Custom objects, Dashboards, Reports, Search Layouts, Page Layouts, Record Types, Process builders, Reporting, Platform Events, Sales, and Service Cloud, Data loader, Workbench, Lightning FlowsForce.com Tools: LWC, CPQ, VS Code, Developer Console, Force.com, Data Loader, Asynchronous Process, Batch, Schedule,Queueable Apexs, Lightning and Lightning web components, Aura, Visualforce, Apex, TriggersWeb Design Tools: Eclipse, Spring STS, IntelliJ, JBoss Developer Studio, SQL Query Analyzer, Adobe Photoshop, Dreamweaver, Tortoise SVN, MS Office, Visio 5.0, Adobe Acrobat ProSalesforce Tools: Force.com Eclipse IDE Plugin, Change Sets, Import Wizard, Force.com Data Loader, Workbench, Dataloader.io, Force.com Excel Connector, Connect for Outlook, Exchange Sync, Informatica Cloud Data Wizard, Adobe E sign, S-Docs, Conga, CRM fusionLanguages: SOQL & SOSL Language, Apex Language (Classes, Trigger, Batch, Schedule), Java, JavaScript, jQuery, Salesforce CLI, Salesforce DXWeb Technologies: HTML, XML, CSS, JavaScript, SOAP, REST, AppExchange, AWS, Jenkins, APIs (REST/SOAP).Database: SQL Database, Oracle, Data Migration, DocuSignDeployment tools/Security tools: Change Sets, Jira, ANT Tool, Jenkins, Postman, Git, GitHub, VS Code, Check Mark tool, COPADO, CI/CD tools, MuleSoft, unit & integration testingCertifications:Salesforce Certified Administrator (SCA)Salesforce certified platform DeveloperSalesforce certified platform DeveloperSalesforce Certified Sales Cloud ConsultantSalesforce Certified Service Cloud Consultant |
