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| | Click here or scroll down to respond to this candidateCandidate's Name
Candidate's Name - CUNY Accounting Major. I can start asap, Total 1st, 2nd, 3rd Shift Flexibility.
Thank You.
East Syracuse, NY Street Address
EMAIL AVAILABLE
PHONE NUMBER AVAILABLE
To secure a position where the opportunity exists for career growth and professional advancement.
Willing to relocate to: Anchorage, AK - Seattle, WA - New Stanton, PA
Authorized to work in the US for any employer
Work Experience
Amazon Delivery Station / Fulfillment Center Associate
Amazon-Liverpool, NY
September 2021 to Present
Prepared and processed a wide variety of shipments; pulled and packaged incoming/ outgoing
merchandise. Operated electric/ manual pallet jacks to transport, stage, and store freight. Loaded
and unloaded trucks, performrd cycle counts, and utilized warehousing computer databases to track
shipments and inventory. Coordinated warehouse operations to support internal and external customers,
trained new team members & ensured compliance with environmental health, safety, and corporate
regulations.
Sustained zero safety hazards by proactively maintaining clean and organized warehouse environment.
Achieved exceptional levels of customer satisfaction through timely, accurate processing and shipping
of orders.
Commended for team-oriented attitude, contributing to improved efficiency and nearly 100% accuracy
in order tracking and processing.
Fulfillment Associate/ Custodial Maintenance Porter
Gracious Homes-Woodside, NY
February 2012 to September 2021
Fullfilment Associate
Was responsible for specialized warehouse tasks in loading, unloading, order pulling, shipping, returns,
electric pallet jack, fabrication, counter and had a generalized role working in all departments.
Loaded and unloaded materials to and from designated storage areas, such as u-boats, racks, shelves,
or vehicles
Received and verified incoming inventory from merchandisers, ; verified computations against physical
count of stock; maintained clean condition of work area (i.e. trash, products in correct locations, etc.
Offloaded and performed quality control inspections of incoming company ordered merchandise;
verified that the products offloaded correlated with the original product purchase order in regard to
type, quantity, and standards; communicated information to and received information from vendors,
drivers, and internal management necessary to implement such procedures rectified discrepancies with
the assistance of Warehouse SAP database system and RF7 electronic bar-code scanners.
Matched, signed off on, and processed bills of lading, analysis reports, receiving reports and
reconciliation reports; entered data manually into warehouse SAP databank in order to process and
close product orders; ordered merchandise to replenish product line inventories from outside vendors
as needed; transported merchandise to designated overstock areas using motorized pallet jack vehicles;
lined and padded crates, shrink-wrapped pallets and prepared outgoing shipments and containers for
transport.
Trained newly hired peer - level personnel in techniques and procedures utilized within the department
and helped said personnel to acclimate themselves to the warehouse environment; performed custodial
maintenance to ensure and maintain cleanliness of the warehouse environment equal to Gracious Homes
standards.
Porter - Maintenance
Notified managers concerning the need for major repairs or additions to building operating systems.
Repaired and cleaned general postal mail facility.
Efficiently worked in operations of track mobile, screen plants, unload conveyors, radial stacker and
skid steer Operated factory equipment and.
Cleaned the surfaces and receptacles, including toilets, sinks, garbage cans, windows, floors, desks,
tables, chairs, computers and TV monitors, and other warehouse/ office furniture or equipment.
Emptied the trash and replaced trash bags.
Separated trash into refuse and recyclables, Performed routine upkeep to workers environment.
Phone Room Call Center; Customer Service Representative
Salvation Army Charities-Brooklyn, NY
April 2009 to December 2012
Provided superior customer service support to patrons by communicating qualitative information in
response to customer inquiries pertaining to the various aspects of The Salvation Army donations pickup
service; gathered, recorded, and prepared an analysis personal information from clients wishing to
donate resources in order to arrange & facilitate truck pickups of those resources. Proofread, organized,
and filed administrative paperwork necessary for interdepartmental affairs.
Provided hands - on assistance to the Dispatch Supervisor and line dispatchers in efforts to reconcile
administrative discrepancies; sorted, organized, and filed important business - related documents,
reviewing such documents for errors and if found, corrected them; supervised all aspects of dispatch
operations in the Supervisor's absence; trained newly hired operators in Dispatch operations procedures
and protocol while helping them to adapt to the workplace environment.
Rendered logistical support to field drivers pertaining to their scheduled route assignments by verifying
route information, directions, and special customer requests; provided physical assistance to field
drivers acting in the capacity of a driver's helper & assisting in the retrieval and transport of various
donations including but not limited to furniture, clothing, appliances, electronics, and sundries from both
commercial businesses and private residences to the donations receiving depot and Salvation Army thrift
store outlets.
Performed custodial maintenance on the warehouse floor and around the office workspace including
but not limited to sweeping, mopping, dusting, sanitizing, and general cleaning to maintain an Eco -
friendly environment.
Customer Service Representative
PLS Check Cashing-Brooklyn, NY
January 2007 to April 2009
Cashed personal, payroll, corporate/ VIP, and tax (federal/ state) checks for patrons; loaded cash onto
and withdrew cash from bank/ debit cards as requested by patrons; issued and cashed PLS money orders
as well as verified money orders from other makers; sent & received domestic/ international western
union wire cash transfers; signed up new customers for he PLS debit bankcard facilitated the sale of
the card.
Performed data entry functions on LiveWire POS platform, Western Union POS platform, & Microsoft
Office Suite to facilitate financial transactions; consulted electronic databases to check the status of
customer PLS accounts, perform routine account maintenance and update profiles
Received units of cash from the Master Cash vault system upon opening, double counted to verify
amount & ensured enough cash was kept in the cash drawer for daily needs by ordering cash from the
Master Cash vault system; assisted Lead Supervisors with administrative duties i.e. reconciliation reports,
night deposits, check disbursements, and collections; maintained and accounted for cash drawer and
daily transactions reporting any discrepancies.
Performed custodial maintenance tasks involving sweeping area surfaces, washing windows, sweeping
the outside of the stores, removing and mopping the interior floors of the store, wiping down and
sanitizing common garbage and debris from the store and the outside garbage bins for public sanitation
pickup.
Restaurant Server
White Castle-Brooklyn, NY
February 2006 to May 2007
Prepared & Served fresh cold & hot food menu selections with a smile in a timely manner.
Prepared and delivered beverages such as coffee, tea, and fountain drinks.
Recorded customer orders and repeated them back in a clear, understandable manner to minimize
errors.
Promptly reported complaints to a member of the management team.
Packaged to-go order items into bags & placed drink orders into carriers.
Education
Associates Degree in Accounting
CUNY - New York City College of Technology - Brooklyn, NY
August 2022 to Present
High School Diploma
Cardozo High School - Queens, NY
February 2003
Skills
3 - 5 years customer service experience, and experience with Microsoft Office. Ability to
communicate well with both internal and external customers regarding delivery methods. Conflict
resolution capability to provide the best customer solution. Problem-solving skills to arrange an
appropriate solution to suit customer needs. Ability to work with little or no guidance and make
complex operational decisions. Ability to liaise with 3rd party carriers. Strong in both written and
verbal English. Self-disciplined, quick self-learning, diligent, and proactive individual. Ability to
travel for 4 weeks of training. Excellent individual analytical skills and attention to detail. Knowledge
of cash handling and negotiable instruments. Knowledge of basic mathematics. Skill in meeting
and dealing with the public. Skill in following verbal and written instructions. Typing 40 WPM,
Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) cut, paste, copy functions, Internet HTML/
Search; photocopier/ fax/ scan/ print; Academic Tutoring grades K - 12, Adult Literacy/ Mathematics
Instructor. Electric Pallet Jack Operator.
Proofreading
Load & Unload
Freight Experience
Facilities Maintenance
Databases
Buffing
Packaging
Order Picking
Industrial Maintenance
SAP
Data warehouse
Groundskeeping
Lawn care
Groundskeeping
Retail sales
Manufacturing
Merchandising
Sales
Warehouse experience
Distribution center
Interviewing
Operating systems
Customer service
Communication skills
Time management
Machining
Pallet jack
Baking
Certifications and Licenses
Pallet Jack Certification
Driver's License
ServSafe
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