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Title Real Estate Customer Service
Target Location US-FL-Jupiter
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Phone: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLESELF-DIRECTED, ENERGETIC, MOTIVATED SALES AND MARKETING PROFESSIONAL, offering 25+ years of experience in exceeding sales goals and developing business relationships. Developed new business and increased existing business in assigned territories in the Telecommunications and Real Estate industry.SKILL HIGHLIGHTSEffective CommunicationOutstanding Organizational SkillsMaster NetworkerStrategic Sales CloserEffective MultitaskerRelationship DrivenEfficient Time Management SkillsStrong Client FollowingAccount ManagementPROFESSIONAL EXPERIENCEKentwood Partners  Hobe Sound, FL 2021-CurrentTelemarketing RepresentativeCommunicates with high level Chief Information Officers to increase awareness of seminars and virtual roundtables.Registers clients for live and virtual events.Highest registration rate on the team.Sifrit Real Estate  Jupiter, FL2015-2019Coordinated appointments to show homes to prospective buyers leading to increased sales by 30%.Conducted open houses and property tours to familiarize clients with the property leading to client conversion.Presented purchase offers to sellers and negotiated pricing with buyers leading to 5+ successful monthly transactions.Employed market research and referrals from satisfied buyers and sellers to expand client base by 50%.Advised prospective clients on current market activities/conditions leading to 30% improvement in client relations.Drafted contracts, purchase agreements, closing statements, deeds, and leases with 100% accuracy.AT&T - North Palm Beach, FL1995 - 2016Senior Account ExecutiveManaged a territory of fifteen AT&T store locations supporting sales and business relationships.Consistently exceeded sales quotas month over month, 110%, 125%, 150%, 175%, 200%.Three-Time Summit winner for top sales performance in the country. Received numerous customer service and sales awards throughout my career with the company.Planned and participated in local promotional events and Chamber of Commerce membership to network, build, and strengthen the assigned territorys relationships with local businesses.Facilitated weekly conference calls and on-site sales meetings with management and sales staff.Fostered and developed strong relationships with dealer principals, district managers, managers, and sales associates.Developed and implemented sales training and marketing programs for accounts in assigned territory.Partnered with store management and sales personnel to increase buy-in on compensation plans, promotions, and policies to make the retail store successful in all aspects of the business; Served as a liaison between the retail store and company to identify and resolve issues.Customized, monitored, and delivered training on proper sales techniques to overcome customer objections and build brand knowledge.Exceeded monthly sales goals by providing coaching, training, leading by example, and side by side selling.Analyzed business reports for sales trending and communicate findings to business owners to find a solution to increase customer satisfaction, training, and sales goals.Built and maintained a network of colleagues and customers to share information and obtain prospects.Presented quarterly Operations Review to the Vice President/General Manager and Sales Director with a group of peers to discuss quarterly numbers, State of the Union for each account, and business goals for the next quarter.Chosen to travel out of state on numerous occasions to attend Business Strategy Sessions and Focus meetings with high-level VPs and Sales Directors to improve the business and share best practices.Served as a point of escalation for customer issues requiring higher-level attention than customer service to retain customers and offer a customized solution.

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