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Click here or scroll down to respond to this candidateCandidate's Name
Street Address division stWithee, wi Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEWork Experience:NelnetAdvisor lOmaha NEAugust 2022-May 2024(Laid off) July 2022, and April 2024Front line of the company, first contactposition is from accepting payments, speaking about different loan types. Placing deferments, and forbearances. Borrowers call in with questions, requesting payments, seeking previous old documents or statements. This is a job with many changes and unexpected challenges. Every borrower that calls them is requesting or seeking something different. This is also a very relatable customer service job. Number one priority is pleasing the customer. This is a remote careerMohela (Missouri higher education)Chesterfield, mo (Remote)January 2022- July 2022CSR, and military veteran liaisonCross duties from taking calls and assisting borrowers with income driven repayment plans. Questions about their loans, and pausing loans.Office AssistantFlash 4 - Black River Falls, WIAugust 2017 to April 2020From answering phones, entering orders, writing up job tickets. That's just a fraction of my tasks. I am in charge of inventory and monitoring orders for supplies for the company. Simple data entry, Excel and Microsoft word are used daily.Cashier/Customer ServiceJanuary 2015-August 2017Ace HardwareBlack River Falls, WI January 2016 to August 2018My position is mainly people skills, I am the first and last the customer sees. I know strong skills in knowing where everything is in the store. I am the director for the customers coming in where to find the things they are looking for. I handle cash, and deal with the computers and tracking inventory in the store. I mainly operate the register and steady up by the front desk.Server, and BartenderStones throw LLC - Hatfield, WIJuly 2016 to August 2018Cash handling, and recording very fast paced environment. Customer service is most important. Taught to work as a team, and help each other out.Dietary AidePine view Care Centre
Black River Falls, WIJune 2015 to August 2016Handing meals out for all the residents making sure the proper meals go to right person. Some are on special diets, some need thickened drinks and meals. Portioning the meals for all 110 residents and making sure I make enough. Routine check-ups on the residents filling waters when needed.Waitress/HostessHixton Travel Plaza - Hixton, WIOctober 2013 to June 2016Fillings napkins, salts, peppers and sugars.Was doubled as a hostess and bus girl.We did the math and sales tax on our bills.Skills Usedmy math skills to add and total out the bills. We had to figure out sales tax on the bills and for seniors we removed 10% off the bill.Waitress/BartenderSkyline Golf Course - Black River Falls, WI July 2012 to November 2014I had a flexible chore list. The most important thing was caring for the customers, we catered to many company parties. My manager would do a lot of the preparations to be ready for this task. What we were responsible for was closing. The till had to be accounted for and balanced for the next day. Sweeping, mopping and rotating the alcohol had to be done for the next day as well. Many life lessons I have learned from the people I met here. They taught me life skills and how to be hopefully a more successful person in the future.Cashier/Customer ServiceAutoZone - Menomonee Falls, WIJanuary 2008 to January 2010Greet customers, help customers, make sales to customers. Put away daily deliveries from the main store. Also, would install certain items into people's cars such as, batteries, headlights, taillights. I know a lot more about a car than the average joe. It became very handy for me in life now I rarely need a mechanic to work on my vehicle. People skills, problem solving skills, planning skills.Sales RepresentativeErnie von Schledorn - Menomonee Falls, WIMay 2006 to October 2009Making a personal relationship with the customer to help then feel safe in their purchase. Having to work as a team when it came to the customer.Payroll Specialist/tax specialistLiberty Tax Service - Hartford, WIMay 2005 to April 2009The face of the company. Getting to know the clients so I can best understand the customer needs. answering calls and scheduling appointments. I was in charge of the payroll and hiring new employees. This job greatly helped me with my math skills later on. I can do my own taxes along with assist someone in theirs. I finished this job with the title of manager.I was manager for 5 months before the business closed. I managed 6-8 people along with the deposits and any special case tax returns. I assisted with audits and reviews.EducationVeterinary Technician Associates through Penn Foster Edu AVMA accreditedPenn Foster - Phoenix, AZ2018- PresentDiploma in General studiesCedarburg High School - Cedarburg, WI2002 to 2006SkillsMicrosoft Office (10+ years)Microsoft Word (10+ years)Microsoft Excel (10+ years)Adobe Photoshop (10+ years)Adobe Illustrator (10+ years)Peachtree Accounting (6 years)Peachtree payroll (6 years)Customer Service (15 years)Crew MemberFood ServiceOrder EntryTax ExperienceGraphic DesignOffice ManagementWeb DesignAdobe InDesignTypographyPhotographyCertifications and LicensesCustomer ServiceJune 2006 to March 2020Pending graduation and, state examinationVeterinary Technician |
