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                                  AINUSKA
                                  MURSABEK
                                  KYZY

    About Me                         Education

I am a responsible,                  (Street Address -2021)
communicative,                       GAZPROM KYRGYZSTAN
                                     High school
punctual    and  easy
learning person.

    Contact                          (2019-2019)
                                     MOTIVATION
   +1(224)840-5493                   Social Media Manager
   EMAIL AVAILABLE
   om
   12256 Butler Ln, Huntley, IL      (2022-2023)
   60142
                                   Warsaw Management University
                                    Bachelor of IT
    Skills
  Social Media Manager

  Mobilography                       Experience
  Microsoft Word
                                    (2021-2022)
  Microsoft Excel                  AutoLand - auto parts
  Computer fluency
                                   Customer service representative
                                    - Managed inbound and outbound customer inquiries via phone, email,
                                    and live chat, addressing concerns and providing accurate information.
                                   - Resolved customer complaints promptly and professionally, ensuring a
                                             positive outcome and maintaining customer satisfaction.
    Language                            - Assisted customers with product selection, order placement, and
                                  tracking shipments, resulting in increased customer retention and loyalty.
                                     - Collaborated with cross-functional teams to address escalated issues
  English                                     and streamline processes, improving overall efficiency.
                                    - Conducted follow-up calls and surveys to gather feedback and identify
                                                     areas for improvement in service delivery.
  Russian