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EMAIL AVAILABLE PHONE NUMBER AVAILABLEhttps://LINKEDIN LINK AVAILABLE Abingdon, VADirector ProfileStrategic Director of Operations, Transportation and Logistics with extensive experience in leading high-performing teams. Proven track record of optimizing supply chain processes and driving operational efficiency.Skilled in implementing cost-saving measures and enhancing overall operational performance. Results-driven leader with a keen focus on streamlining logistics operations. Proficient in project management, Power BI, developing and executing strategic plans to meet organizational goals. Strong ability to manage complex transportation networks and ensure seamless delivery operations. Expert in fostering strong relationships with suppliers, vendors, and internal stakeholders. Exceptional problem-solver with a collaborative approach to overcoming operational challenges. In-depth knowledge of industry regulations and compliance standards.Areas of ExpertiseRegulatory ComplianceProcess ImprovementClient Relationship ManagementFinancial AcumenSafety & Quality AssuranceTeam Leadership & Talent DevelopmentContract NegotiationP&L AnalysisOperations ManagementLogistics & Supply Chain ManagementStrategic Planning & Critical ThinkingProject ManagementAccomplishmentsAchieved financial leadership of a $160 million revenue portfolio, managing all aspects of profit and loss.Spearheaded the successful launch of an $8 million business line, achieving a $2 million expansion within three months for TA Dedicated Freight.Managed a robust portfolio with a $80M revenue stream, providing strategic oversight of operations across the Eastern United States, including 200 trucks, 375 trailers, and a diverse client base spanning 16 clients and 30 locations.Collaborated with Senior Management to consolidate three Companies into the current TA Dedicated entity. Led the integration of software systems, revamped handbooks, and updated policies for seamless transition.Reduced Operating Ratio (OR) from 101 to 90, enhancing overall book of business profitability within one year.Partnered with the purchasing department to incorporate inbound raw material pickups, yielding over $800,000 in annual cost savings for Ryder Integrated Logistics.President of the Alpha Kappa Psi Business Fraternity.Career ExperienceTA Dedicated Freight 2020 PresentDirector of Operations 2021 PresentManaged financial management with full P&L responsibility, ensuring strategic planning and cost-effective solutions while maintaining high-level client relationships. Led compliance with transportation and HAZMAT regulations for hazardous materials, and guided the development of new services and opportunities. Conducted audits to confirm accurate cost allocation and implemented performance metrics to monitor progress.Partnered with the solutions team to set pricing for new business and contract renewals.Directed dedicated logistics operations nationwide, managing a fleet of 495 trucks, 600 trailers, and a team of 57 management staff.Fostered strong client partnerships, resulting in sustained business growth and retention.Senior Operations Manager 2020 2021Conducted financial analysis, planning, and audits to optimize contract compliance, billing, and payroll processes, enhancing return on investment and maximizing profitability. Guided sales strategies and new business development, ensuring alignment with execution and profitability objectives. Resolved issues rapidly, applying effective problem-solving skills to mitigate disputes and maintain client satisfaction. Served as a key client liaison, strengthening relationships and fostering trust through consistent, high-quality interactions and support.Directed a management staff of 28, fostering talent development and succession planning.Identified and recaptured over $600,000 in unbilled services across four accounts through contract and billing audits.Designed and executed a comprehensive safety program for temporary employees, reducing accidents and workers' compensation claims by 15%.Pioneered initiatives to streamline operations, resulting in enhanced efficiency and client retention.Championed the development and implementation of a robust training program for front-line managers, reinforcing leadership skills and operational excellence.Ryder Integrated Logistics 2008 2020Senior Logistics Manager 2015 2020Conducted pricing and forecasting, negotiated contract renewals, and ensured seamless transition of client locations during unexpected leadership changes. Led organic expansion to accommodate additional volume and right-size the fleet, incorporating flatbeds for increased load capacity and cost per pound reduction. Implemented a successful freight management system conversion from ROSS to JDE, working closely with clients to enhance transportation functions and reporting.Managed full Profit & Loss accountability for multiple accounts, each generating $12 million in annual revenue.Directed logistics operations across 11 client locations, overseeing a fleet of 85 trucks, drivers in the Eastern US, and a management staff of seven.Created and executed a backhaul program, increasing ROI from $2,500 in Year 1 to $211,000 by Year 4.Reduced cost per mile by enhancing the trailer fleet, leading to increased backhaul revenue and reduced cost per pound.Managed start-up operations for new locations, including Benjamin Moore in Denver, CO, and R1 Rubber Importers in Richmond, VA.Logistics Manager 2013 2015Spearheaded KPI tracking and reporting, optimizing performance metrics and driving continuous improvement. Played a pivotal role in contract negotiations, influencing the amendment of the SEFF contract to accommodate seasonal demand fluctuations. Drove the successful startup of a new client location, implementing comprehensive training on systems such as Peoplenet, TMW, RIDE, and IMS, and restructured routing for enhanced resource utilization.Managed full P&L for multiple accounts, generating $3.5 million in annual revenue, and oversaw a fleet of 22 trucks with corresponding drivers across the eastern US.Led a team comprising 5 managers and 75 drivers, ensuring compliance with DOT requirements and maintaining high standards of operational efficiency.Received the Safety Award for significantly reducing CVC costs by 35% year over year.Generated cost savings of $171,174 through strategic rerouting and workflow optimization in 2011, followed by an additional $278,523 in cost savings and $46,138 in cost avoidance in 2012.Expanded the fleet from 5 to 15 drivers, directly contributing to increased operational capacity during peak seasons.Led the restructuring of the Orlando dock layout, aligning with new routing structures to streamline operations.Customer Logistics Manager, United Stationers, Cranbury, NJ 2008 2013Managed day-to-day logistics operations, including supervisory, planning, and compliance activities to ensure seamless execution. Oversaw financial aspects such as P&L, payroll, billing, and accounts payable, enhancing operational efficiency. Conducted comprehensive training for associates using the Pro Tread program and held quarterly safety meetings to maintain high safety standards. Developed and implemented safety incentive programs to promote responsible driving behaviors.Directed a team comprising 3 supervisors and 34 drivers, ensuring adherence to safety protocols and efficient management of 32 power units.Streamlined processes by reorganizing 52 outbound docks, optimizing pallet building, loading, and truck departure times.Spearheaded the creation of master delivery schedules, setting strategic 30-60-90-day goals to maximize staff utilization and increase ROI for clients.Pioneered the implementation of a company-wide OBC and software program, leading to successful rollout ahead of schedule.Played a key role in team efforts to enhance distribution efficiency, resulting in the receipt of a safety award for reducing CVC costs in 2011.Innovated loading diagrams, maps, and quality tracking systems for loaders, improving efficiency in delivery operations.Additional ExperienceTransportation Manager, TDI @ United Stationers, Cranbury, NJ Delivery Supervisor, Pepsi Bottling Group, Asbury Park, NJClass A CDL Driver, Huffmaster Associates, Troy, MIEducationBachelor of Science in Business Management, West Liberty State College, West Liberty, WVProfessional TrainingAmerican Management Association: Conflict Management Russ Berry Institute: Management Skills Rutgers University: Mentoring and Coaching Litigation avoidanceTechnical SkillsProficient in Ross, JDE, TMS and Road Net Freight Management systems Microsoft Teams, TMW, PeopleNet, Xata Net, Omnitracks, Lytx Workday, ADP, Power BI, Share point, Smartsheet, Infinity, Concur |
