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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Water Lily DriveLittle Elm, Texas Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLECAREER SUMMARYExcellence in job performance and a professional demeanorStrong work ethicSuperb written, verbal and interpersonal skillsStrong attention to detailCommitted to safety and efficiency with a strong focus on customer serviceSKILLSHeavy HaulingSafe Drive TrainingBiomedCreative Problem SolvingRecordkeepingCustomer-OrientedComplaint ResolutionWarehouse FunctionsInbound and Outbound CallingMap reading and navigation skillsTeamworkMulti-taskingWORK EXPERIENCE2022- PresentPediatric Home Service Service Specialist 1Schedule and make deliveries of home medical equipment (HME) to patients homes and hospitalsPerform and instruct initial equipment set-up as neededComplete date entry and reports regarding deliveries and customer visitsDevelop relationships with patients, families, caregivers, and coworkers at PHSAssist in warehouse duties, such as pulling tickets, receiving, and inventoryPerforms Biomed maintenance and repairs to medical equipment as necessary2010- 2022Stearns Lending, LLC/Certainty Home Loans Pre-Funding/Quality Control Auditor/Fraud QCAudited loan files in compliance with the company, agency and/or specific investor guidelines. The Audit entails a full file review for program eligibility, calculation and analysis of income, assets, liabilities, supporting documentation and credit reportsDetermine whether red flags exist in the loan file and escalate to Fraud QC accordinglyAssisted the VP of QC with the development and implementation of the streamline review process to ensure loan documents for origination and processing were in accordance with company policies and procedures, and state and federal regulationsClear streamline audit conditions from the Loan Approval NoticeManaged Fraud QC by reviewing the LoanSafe report, LDP/GSA, SAMS and OFACAudited Reverse Mortgage closed loan filesAudited cancelled/denied filesReview files to verify accuracy and completeness for both purchases and refi transactions prior to underwritingAssist other areas of the Quality Control Department as assigned by managementAudited closed loan documents for discrepancies and notified the closer of any corrections that needed to be made before releasing documents to title.Audited HUD 1 for 10% cures and discrepancies and notified the closer of any corrections and/or cures that needed to be made before loan was shipped to the investorReviewed HUDs, surveys, title commitments, and termite inspections for accuracy and discrepanciesTrained staff on Fraud QC2009- 2010Bank of America N.A., Funder/Document PreparationManaged detailed review, preparation and distribution of mortgage documentsLogged all paperwork and kept organized records for researchPrepares Huds from Title Companies to make sure that all figures are accurate before giving approval2004- 2009Gregg & Valby, L.L.P., Team Leader, Document Preparation & Post ClosingManaged detailed review, preparation and distribution of mortgage documentsLed team to numerous months of record production while maintaining a professional relationship with clientsWorked with lender to streamline process resulting in higher customer satisfactionLiaised between attorneys and the client to resolve legal issuesWorked to ensure employee satisfaction and excellent relationships with underwriters, processors, brokers and title agents1997 2004PeirsonPatterson, L.L.P., Team Leader, Document Preparation & Post ClosingReceived legal documents for review and preparationSent legal documents to title companies by email, overnight express, and courier1998 PresentUltra Clean Janitorial, Crew LeaderMonitor onsite cleaning crews to ensure quality of service, professionalism and proper time managementEntrusted by clients at numerous business, medical and financial institutions |
