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Click here or scroll down to respond to this candidateCandidate's Name
Silver Spring, MDEMAIL AVAILABLEPHONE NUMBER AVAILABLEMy goal is to secure a long-term career which allows me to utilize my experience in medical assisting and customer service, as well as efficient work & communication skills! Center for Brain and Neuro CarePatient Care Coordinator, 3/2023-present Checking patients in and out of their appointments Verifying insurance eligibility and copays/coinsurances/deductibles/balances Transporting patients from office to car in wheelchair or to exam rooms prn Answer phones to handle medical records and any patient/clinical concerns Obtaining and verifying referral authorization for appointments Maintain positive attitude and greet patients throughout the workday Assistant Store ManagerCarters/OshKosh BGosh, 7/2022-1/2023 Managed store and team as the lead manager when store manager was not on duty Delegated tasks and goals in the best interest of the business for maximum sales and efficient work flow Opened and closed stores which included auditing 5 registers and completing deposit reports Exemplified top tier customer service to every customer in the store Creatively visual merchandise new and old products according to the directory and along with improvising when necessary Personally exceeded goals set by the company for credit card sign ups per customer as well as general salesFront Desk ReceptionistThe Maryland Oral Surgery Group, May 2022-June 2022 Check patients in and verify patients' insurances Schedule meetings for dentist Train new hires on the system and their position Present excellent communication skills with patients and fellow colleagues on and off the phone Check new emails with faxes and patient scheduling requests and registration forms Present treatment plans to patientsMedical ReceptionistBay Area Orthopaedics & Sports Medicine, June 2019 - September 2021 Professionally handle inbound calls to schedule appointments, answer patient questions or questions pertaining to patient Carefully collect PHI to create charts for new patients Assist medical records with releasing in-house records and forms, including worker's comp/auto/disability cases Collect copay and insurance/identification when checking in patients Creating and verifying next appointment while distributing radiology/rx orders when checking out patients Collect and respond to voicemails the office may have received Distribute faxes accordingly to appropriate attention or scan them into patients chart Fax records as needed to other doctor's offices/third party companies Sales LeadAldo Groupe, November 2015 - February 2019 Managed sales floor and associates while also establishing and surpassing sales weekly and monthly goals Helped train new hires Design sales floor according to season and concept coordination as shipment of new products arrived weekly Handled register sales transactions as well as opening/ closing register procedures Provided excellent customer service and assisted clients to best fulfill their wants Education Integrated Health TW- Certified Phlebotomy Technician (CPT)- Completed March 2024 Meade Senior High School- High schoolCertification- Diploma, GPA 3.0Graduated-May 2011Skills Medical Terminology Microsoft Office, Word EMR- Athena and ModMed Intermediate Spanish Visual Merchandising |
