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Click here or scroll down to respond to this candidateCandidate's Name
Bilingual Administrative Support Specialist EMAIL AVAILABLEPHONE NUMBER AVAILABLEBilingual professional w/ 25 plus years of Administrative Support, Accounting, HR and Legal skills. Seeking long term permanent employment in a fast paced and challenging environment.Work ExperienceCHOICES/SNAP Texas Workforce Commission- MRGDC Eagle Pass, TXCase Manager01/2023-10/2023Primarily responsible for providing clients that walk into the Workforce Center with themenu of services that are available to them. Performs customer intake, assessment,application, and eligibility determination duties for all workforce Development Programs.Responsible for case management and serves as liaison to the community and agenciesthat serve as resources benefiting participants. Provides lead role in the development ofcareer paths and training recommendations leading to job placement in high skill, highwage jobs under close supervision of the lead Case Manager III and or Center Manager.Conducts intake and eligibility of all customers requesting training services.Interviews client to assess and record information regarding training needs, education,experience, skills, interest, and other relevant factors to fully explore clients careerdevelopment opportunities designed to gain self-sufficiency.Project Assistant Triple G Remodeling and Paint San Antonio, TXJune 2017 to PresentManaged finances and budget Residential/Commercial RemodelingPurchasing & inventory Hanging Drywall/tape and floatMarketing and scheduling Painting, apply/remove textureCustomer Service Advocate measure, cut, install flooringQA/Document Imaging Agent OpenText/Choice Staffing San Antonio, TXApril 2021 to January 2022 Writing customer specifications for each new project that will guide team membersduring each step of the production process Prepping and scanning content, on high-speed scanners, according tocustomer specifications Verifying image quality and readability Addressing and correcting image quality issues as needed Data entry and review of multiple metadata fields Exporting images and associated metadata fields to a customer Training new hires on the DCS production processes and projects Acting as a back up to DCS Supervisors when conditions arise Keeping accurate records of content that is being processed Performing basic scanner maintenance Reaching established quota targets for projects Other duties as assigned by SupervisorCall Center Agent/CSR KCI - Acelity - San Antonio, TXMay 2019 to July 2019Contact customers to respond to inquests or notify them of investigation resultsand planned adjustmentsRefer unresolved customer grievances to designated departments for further investigation.Keep records of customer interactions and transactions, recording details ofinquiries, complaints and comments as we as actions takenAll work is through H.E.R.O, Genesis, Cisco Hard Phone and Finesse Soft Phoneand Windows 7Buyer/Expediter Accenture - San Antonio, TXJanuary 2019 to March 2019Under contract Whitney and Pratt Aeronautical Company.Responsible for monitoring established accounts of parts suppliers and makersTrack order processes, maintain steady supply available as neededcontact account managers to ensure expediting of supply ordersThorough documentation of factors and actions takenAttention to detail, ability to communicate and organizational skills were key in this position.Purchasing and Inventory Coordinator Featherland Egg Farms - New Braunfels, TXJune 2015 to June 2016Front Desk Reception and salesPurchase & inventory of All plant needsAccounting, invoices and purchase orders using SAP accounting systemHelper Coordinator UPS @ Lancesoft - Austin, TXSeptember 2014 to February 2015Coordinate daily staffing of HelpersDeveloped excellent communication and organizations skillsCommunicated Helper performance to Operations ManagerShipping and Administrative Maverick Arms/Mossberg Inc - Eagle Pass, TXSeptember 2011 to November 2014Performed extensive data entry in alphanumeric formatStarted in Product Service soon promoted to Shipping DepartmentProcessed customer orders for posting and confirming for shippingUsing Microsoft Dynamics AX systemAssistant to HR Director Chase Staffing @ J.B. Const - Austin, TXNovember 2009 to June 2011Organized and reviewed all employee filesActed as liaison for Spanish speaking employees/ explained benefitsVerified employee information as neededProvided administrative support to other departments as neededHuman Resources Secretary Kickapoo Lucky Eagle Casino - Eagle Pass, TXJuly 2003 to July 2005Screened and scheduled potential employee applicationsResponsible for all employee files and monitored employee informationVerified employee information as needed in coordination with Gaming CommissionProvided administrative support to accounting/payroll departmentSenior Administrative Assistant University of Texas - Austin, TXApril 1996 to August 1998Started as Accounting Clerk II then promoted to Senior Admin. AssistantFront Desk Receptionist for Contacts & Grants DepartmentPerformed all Accounts Payable for Printing DepartmentResearch and monitor purchase orders for this departmentEducationCertificate in Business & Office SkillsSW School of Business and Technical Careers 1987 Eagle Pass, TXCertificate in Medical BillingPhysicians Healthcare & Development 2001 Burbank, CACertificate in Paralegal StudiesBoston University 2014 Boston, MASkillsData EntryExcelFilingQuickbooksProject ManagementSchedulingAccountingAdministrative AssistantMS OfficeOutlookPayrollReceptionistWordAccounts PayableBillingMicrosoft OfficeMicrosoft ExcelCertifications and LicensesParalegalJune 2014 to PresentCertificate for Paralegal StudiesCertificate Business and Office SkillsSeptember 1986 to PresentCertificate for Business and Office SkillsAssessmentsWorking with MS Word Documents (Intermediate) ProficientNovember 2019Intermediate Word techniques, including the use of formatting, Track Changes, and Comments. Full results: https://share.indeedassessments.com/share_to_profile/ ac7cdbd9b189fca7d90144bb573f9211eed53dc074545cb7Conscientiousness ProficientSeptember 2019Tendency to be well-organized, rule-abiding, and hard-working. Full results: https://share.indeedassessments.com/share_to_profile/21711071c9bbda9f9d30ecfc685a1030eed53dc074545cb7Sales Skills: Influence & Negotiation ExpertSeptember 2019Using influence and negotiation techniques to engage with and persuade customers. Full results: https://share.indeedassessments.com/share_to_profile/ aab0ae6079f39c0e775c275c53e4617beed53dc074545cb7Written Communication ProficientSeptember 2019Measures a candidate's ability to convey written information using proper grammar rules. Full results: https://share.indeedassessments.com/share_to_profile/ be72d011a755d3b0b311ecf0603782f8eed53dc074545cb7Organizational Skills FamiliarAugust 2019Measures a candidate's ability to arrange and manage files or records using a set of rules. Full results: https://share.indeedassessments.com/share_to_profile/ f6db71911be189726cac53f6bd3d44deeed53dc074545cb7Data Entry Highly ProficientJuly 2019Measures a candidate's ability to accurately input data and effectively manage databases. Full results: https://share.indeedassessments.com/share_to_profile/14d0480b126009edb696ed73bcfc1464eed53dc074545cb7Administrative Assistant ProficientNovember 2019Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: https://share.indeedassessments.com/share_to_profile/ f083d34fbc1c94d2b4da43c2c2e1cbc8eed53dc074545cb7Proficiency with Microsoft Office: Mail & Calendar (Mac) CompletedNovember 2019Using Microsoft Office Mail and Calendar tools to manage workload. Full results: https://share.indeedassessments.com/share_to_profile/3b1394a1ec208f50938855e258451768eed53dc074545cb7Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional InformationMedical Billing SpecialistOctober 1999 to April 2001Physicians Healthcare and ManagementCertificate as Medical Billing Specialist |
