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Click here or scroll down to respond to this candidateCandidate's Name
Nashville, TN PHONE NUMBER AVAILABLE EMAIL AVAILABLESummary:A Graphic Designer with a Bachelors of Science in Visual Arts Degree and Eight (8) years of experience as a lead graphic designer and marketing specialist, pre-press production specialist, layout artist, and custom art designer I also have experience as an office manager/administrator and as an accounting operations coordinator I consider myself to be highly organized & detail-oriented I have experience managing others and helping them and myself to complete multiple ongoing projects at once while staying within a given timelineSKILLS SUMMARYAble to provide multiple concepts for a projectComfortable with working in multiple forms of design from logo design, typography to marketing materialsOutstanding ability to manage/work with a team or in a solo environmentAble to explore and analyze design problems using a highly skilled blend of classic design ideology andartistic experimentation combined with an original mix of technical and manual skillsExcellent customer service skills, including phone and in personGenerate comps from various ideas and offer comprehensive sketchesAccustomed to performing in deadline-driven situationsStrong attention to detailStrong systematic and problem-solving skillsVery proficient under pressure and serious about meeting deadlinesExcellent time management and multi-tasking skillsStrong knowledge of design methods and aestheticsSoftware Proficiency:Adobe Experience Manager, Adobe Photoshop, Adobe InDesign, Abode Illustrator, Adobe Acrobat,Workfront, Watson-WCH, SharePoint, Zoom, Microsoft Teams, Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Outlook, Great Plains, OnBase, KRONOS, Cloud technology (Google Drive, iCloud), Mac and Windows operating systems, social media platforms (Instagram, Facebook, Twitter, Tumblr)EDUCATIONState University of New York at New PaltzBachelor of Science in Visual Arts (May 2010)Concentration: Graphic DesignMinor: Communication and MediaWORK EXPERIENCEWELLPATH,Nashville, TN Oct 2023 May 2024Accounts Receivable CoordinatorMaintain financial reports, bank reconciliations, and other payment documentationResearched and resolved any account discrepanciesProcessed customer payments and applied them to customer accountsProvided timely, accurate billing to help my business raise productivity and profitWELLPATH,Nashville, TN Sept 2021 Aug 2023IT Help Desk TechnicianPerformed remote troubleshooting using investigative techniques and applicable questionsIdentify and solve problems with computer system, networks and serversAnswered incoming customer support calls and created detailed tickets to track and resolve issuesWorked with customers to determine and implement the best solutions for their issuesInstalled and configured laptops, PC's/desktops, printers, and peripherals for end usersResolved issues for Microsoft Office, Teams, Skype, 8x8, ERMA and CorEMR (Electronic Health Records Programs)QUAD GRAPHICS ON-SITE AT TRACTOR SUPPLY,Nashville, TN Oct 2018 Jan 2021Production Artist/Premedia Design SpecialistGenerated different page versions and built pages for major supply store circulars and handbillsManger email distributionCreate tiles and banners for the Tractorsupplycom homepageCreate soft and hard copy proofs for internal proofingCoordinated printing to ensure each project was produced according to specification and delivered on timePrepared artwork for output to our vendors Package contents included: Native design files, fonts, images and artwork specifications from vendorsCreate and maintain sign & circular templates to ensure consistency and improve workflowLAW OFFICES OF HENRY QUEENER,Nashville, TN Sept 2015 March 2019Social Media Manager/Lead Graphic DesignerDesigned the corporate logos the Law firm now uses across the United StatesUtilized social media as a platform to launch digital designs with the goal to increase organization and brand awarenessDeveloped and implemented advanced concepts and designs while focusing on logos, posters, POS, print, email and social mediaDeveloped and managed online marketing campaigns for diverse industry clients, driving brand awareness, engagement and trafficSpearheaded the design and development of print/web communication materialsCreated eye-catching graphics that boosted social media shareability and increased post reachGuided the creation and execution of marketing materials, balancing the overall company strategic directionUsed typography, company colors, photography and other visual elements to design and develop brand identity and other business solutions that were neededLKQ CORPORATION,Nashville, TN Oct 2017 Sept 2018Marketing Coordinator/Graphic Designer/Social Media Marketing SpecialistDeveloped and implemented effective social media content marketing strategies, plans and campaigns that met our clients broader strategic initiatives, including member recruitment and engagementWorked with my team to gather content needs and priorities, then develop and execute content calendars for our email and social media platformsCommunicates campaign and customer insights and opportunities to help refine brand positioning, messaging, targeting and budget allocationMonitors competitive and industry digital marketing trends, tools and resourcesDevelop original concepts regarding company graphics, design, video and social mediaResponsible for creating logos, brochures, presentations, social media assets, flyers, website updates and other marketing and company related documentsQUAD GRAPHICS ON-SITE AT TRACTOR SUPPLY,Nashville, TN May 2017 Oct 2017Graphic Designer/Premedia Design SpecialistEdited, design and assembled monthly circulars for on-site clientGuided customers on design styles for different print projectsPreflight customers files on Macintosh and Windows computers to ensure jobs meet proper criteria for printing processesPrioritize job flow according to time schedules and client needsHelped develop and enhance imaging protocols to improve compatibility and quality of images used in different types of marketing materialsEdited and color corrected images for archive database and future reproductionsACCU-TECH 6 MONTH CONTRACT WITH THE OFFICE TEAM,Nashville, TN June 2016 Jan 2017Office ManagerExcel in resolving employer challenges with innovative solutions, systems and process improvements proven to increase efficiency, customer satisfaction and the bottom lineDedicated and technically skilled business professional with a versatile administrative support skill set developed through experience as an office manager, secretary, administrative assistant and office clerkConsistently praised by management for the quality and timeliness of reports, attention to detail, exemplary customer service delivery and team-player attitudeDemonstrated proficiencies in telephone and front-desk reception within a high-volume environment Calmed upset/angry customers, researched and rapidly solved problems and rebuilt client trust to prevent the loss of key accountsImported and exported data from text files, saved queries, or databases; used automatic outlining, inserted subtotals, and used database functionsManage spreadsheets and maintain data currency to ensure accurate data availability for managers and decision-makersSANDERS MARKETING GROUP 3 MONTH CONTRACT WITH THE CREATIVE GROUP,Nashville, TN May 2016 Aug 2016Graphic Designer/Pre-Press Production DesignerResponsible for design & print production of materials that include, but are not limited to, product design, packaging design & various marketing materials for websites and cataloguesResponsible for the design of sales pages and marketing materials highlighting several products and promotional items for the companys web pages, email blasts, and mailing listsPre-press file conversion into four color process and color separationsUse of Photoshop skills to include clipping, photo retouching, photo manipulation, color correction, and file conversionDaily deadlines to be met, often balancing multiple projects simultaneously and prioritizing jobs based on the needs of the customerMPI LABEL SYSTEMS,Nashville, TN April 2015 April 2016Graphic Designer/Pre-Press Production DesignerSet the foundation for successful printing productionEnsure that the proper format, appearance, and layout of text and images is set before the full print run for all different types of labels is completedTake print or electronic files and scan or import them into Adobe software, making color, text, and digital image corrections as neededSet up printing presses to produce film, plate or electronic proofsEffective communication skills for taking orders from customers, troubleshooting prepress problems or addressing management or customer concernsProvided great attention to detail for color and text proofing while providing label design ideasDesigned labels for local wineries and other national companies using Adobe Creative Suite productsSMS HOLDINGS,Nashville, TN April 2014 April 2015Accounts Receivables CoordinatorComplete account reconciliations and process adjustmentsPerform billing, payment allocation, collection and activity reporting following established protocols, to tight deadlinesMonitor customer account details and identify and investigate non-payments, delayed payments and other irregularitiesOrganize recovery system and initiate collection effortsInvestigate and resolve customer queriesProcessed data load requests, manually entered data, reconciled data conflicts, and created data extracts and reportsWALLACE ELECTRIC SERVICE,Clarksville, TN Feb 2012 April 2014Lead Graphic Designer/ Marketing-Design CoordinatorLed a team of in-house and freelance artists in the design of marketing materials such as advertisements, product information packets, website materials, and newslettersManaged numerous employees and assignments at the same time while ensuring projects were complete within given timeframesWas constantly aware of the status and timeline of our projectsIn charge of creating and meeting deadlines for clients based on the job parameterIn charge of initiating new projects, analyzing the needs of the client, deciding on the direction of the design, and delegating each part of the project to the appropriate designer for completionIn charge of final approval and proofreading of final design, layouts, and appearance to fit within the desired brand parameters set by the clientCollaborated with team and other clients to design and produce computer-generated artwork for marketing and promotional materials from start to finishDeveloped clear marketing objectives and strategiesCreated designs and graphics for marketing and sales representationsPlayed a pivotal role in the direction and design of the company branding and marketing direction |
