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Title Customer Service Entry Level
Target Location US-DC-Washington
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Entry Level Mail Room ClerkHyattsville, MD Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEProven relationship builder with a wide range of skills and experience including customer service, sales, and written and oral communication. Seeking to obtain a position in a managed business process environment where my skills are valued and can benefit the organization and I can grow professionally and personally.Willing to relocate to: Washington, DC - -Authorized to work in the US for any employerWork ExperienceHousekeeperRumble Boxing - Washington, DCJune 2022 to PresentCleaning, Sweeping, Mopping, Restocking Paper Towels & Spray Bottles. Wiping down furniture, windows, equipment, and cleaning pool. Washing, Drying, Folding, and Restocking towels in machine. Greeting and scanning members, help sign new members up, answer calls and direct calls to members staff or managementHousekeeper/Front DeskOneLife Fitness - Washington, DCJanuary 2022 to PresentCleaning, Sweeping, Mopping, Restocking Paper Towels & Spray Bottles. Wiping down furniture, windows, equipment, and cleaning pool. Washing, Drying, Folding, and Restocking towels in machine. Greeting and scanning members, help sign new members up, answer calls and direct calls to members staff or management.Customer Service Representative/Office AssistantJustB Productions - Largo, MDApril 2017 to Present Ensures total customer satisfaction through understanding of customer expectations, proactive problem identification/resolution, and maximizing opportunities to build relationships. Receive, sort, and deliver all incoming mail & packages according to assigned floors and within established time frames. Wrap, seal, weigh, affix postage and dispatch all outgoing mail/packages in accordance with postal regulations. Prepare special outgoing inter-office pouches sent to client affiliates as scheduled (if applicable). Package and process outgoing overnight items, i.e. Federal Express, UPS, etc., to meet client and vendor deadlines. Log and deliver incoming overnight packages within established time frames. Log outgoing and incoming items as required and review for accuracy/completeness. Organize and distribute supplies to client employees as detailed in job requests. Verify and log orders upon delivery. Monitor inventory of copy supplies, stock paper and toner and keep supply area neat(inclusive of convenience copiers). Handle items for distribution to a segment of or all of client employees, affiliates, dealers, etc. Estimate runtime on the small to medium photocopy jobs. Check all copies produced for quality and accuracy. Produce bound copies of work when requested. Deliver and pick up copy jobs. May provide minor maintenance of photocopy machine such as solving paper jams, placing service calls and routine cleanings. Operate facsimile machines; send and receive facsimiles. Keep complete and accurate logs of incoming and outgoing facsimiles. Where appropriate, input facsimile data into computer for client charge back. Generate activity reports, confirmation reports, and call the receiver to confirm receipt as necessary. Prepare monthly production and volume reports in order to measure productivity and prepare billing charges. Performs other administrative duties from inserting, copying and photocopying to faxing as needed. Security / Event StaffLGC Security - Washington, DCJuly 2019 to July 2020Secure and greet customers to there events.Property CustodianPinpoint Cleaning Services - Bowie, MDJune 2018 to July 2019 Inspected facility and grounds and picked up any trash. Cleaned in and around the buildings, prioritizing safety at all times. Washed and spot-clean windows, partitions, doors and walls. Wiped down tabletops, chairs and condiment containers. Dismantled, cleaned and replaced light fixtures. Set up, arranged and removed decorations, tables, chairs, ladders and scaffolding to prepare facilities for large events. Cleaned building floors by sweeping, mopping, scrubbing and vacuuming. Hosed down and sweep steps and sidewalks. Thoroughly scrubbed and cleaned bathroom fixtures and partitions. Sanitized bathrooms, showers and locker rooms.Violence Intervention SpecialistCollaborative Solutions For Communities - Washington, DC December 2018 to May 2019 Coordinated critical incident (CI) response to all violent incidents involving youth and their families in Ward 5 Conducted strategic outreach to prevent retaliation after specific incidents Coordinated and conducted gang/crew group and individual meditations to restore community justice as needed Coordinated referral process between outreach and case management Followed up on individual youth and families to ensure they are linked to the appropriate services Attended relevant community meetings and support team leader in community education Engaged the served population by implementing and conducting social activities in Ward 5 DESIGNERHollywood Shots - Temple Hills, MDMay 2016 to October 2017 Obtained approval of concepts by submitting rough drafts to management or to client. Created t-shirts according to the approved client of management designs. EducationHigh school or equivalentPenn Foster - Upper Marlboro, MDAugust 2005 to June 2009Skills FAST LEARNER PROBLEM-SOLVING SELF-STARTER MICROSOFT OFFICE Custodial Janitorial Data Entry Cleaning Housekeeping Maintenance Outreach Specialist (Less than 1 year) Trauma Training (Less than 1 year) Painting Cash Handling Customer Service Human Resources Front desk Social Work Warehouse experience Catering Guest services POS Experience with children Childcare Microsoft Publisher Windows Typing Custodial experience Heavy lifting Analysis skills Security Hotel experience Case Management English Microsoft Powerpoint Landscaping Residential cleaning Coffee experience Restaurant experienceCertifications and Licensesdriver's licenseAdditional InformationSKILLS Fast learner Customer rapportStrong interpersonal skills Written and oral communication Multi-tasking Excellent problem-solving abilitiesSelf-starterGood communication skillsProficient in Microsoft OfficeProducts

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