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Customer Service Experience Resume Ocala...
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Title Customer Service Experience
Target Location US-FL-Ocala
Email Available with paid plan
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Ocala, FL  (Street Address ) EMAIL AVAILABLEPROFESSIONAL SUMMARYHardworking, self-driven individual with 15 years of hospitality and customer service experience. Through my experiences, the skills I prevailed in are good communication, conflict resolution, and time management which can be used to help your business grow. I enjoy creative problem solving and getting tasks finished, and I would excel in the professional environment on which your company prides itself. I bring my strong sense of dedication, motivation, and responsibility wherever I go.EXPERIENCENOVEMBER 2021  JANUARY 2023SERVER/ TRAINER, bonefish grill-Memorized menu additions, changes, and limited offerings and answered questions regarding dietary restrictions and nutritional information.-Adhered to safety, sanitation, and food handling guidelines and regulations.-Offered information on new menu items, seasonal and daily specials, and pairings-Upheld presentation standard for each shift, keeping service areas clean and stocked for guest and staff.-Delivered food and beverages promptly to guest and staff.-Train new hires though there first steps in becoming proficient food and beverage servers.APRIL 2021  SEPTEMBER 2021PLUMBER APPRENTICE, apollo plumbing-Install, repair, and maintain pipes, valves, fittings, drainage systems, and fixtures in commercial and residential structures.-Light construction, carpentry, painting if required.-Skilled in the use of hand and power tools used in the plumbing trade.-Knowledge of pvc, cpvc, cast iron, and copper.-Attention to detail and ability to perform multiple tasks simultaneously.-Proficient in basic mathematics and conversion of measurements.May 2016 October 2018PRODUCE STOCKER, RESTAURANT DEPOT-Maintaining 36 degree produce cooler department.-Using HI-LO lift to move pallets and product.-Breaking down pallets of produce into smaller units for resale.-Using digital scales to weigh units of produce.-Building displays for special items.-Quality control FIFO.APRIL  October 2018Asst. food and beverage manager, mangos (double tree beach resort)-Ordering paper goods, alcohol, and soda products to maintain operations.-Maintaining safe work environment for guest and employees.-Weekly meetings discussing current hotel events and forecasts.-Developed, coordinated, and enforced systems, policies, procedures, and productivity standards.-Coached, counseled, and disciplined employees.-Previous role of vice president of the safety counsel team.EDUCATIONMAY 2010HIGH SCHOOL DIPLOMA, OCSEOLA HIGH SCHOOLSKILLS15 years of hospitality experienceProficient time management15 years of customer service experienceServ safe certifiedHilton hospitality trainedProficient on POSACTIVITIESMy current activities range from sports and health related to being a role model for my two children. I always enjoy going to my daughters softball games and practicing with her, teaching my son how to draw digitally to recreate his ideas from paper, and relaxing in the sun when the opportunity arises. The gym is an important part of my day to maintain physically fit and achieve the needs of a busy schedule. I find my personal health and fitness an important daily activity for the quality of life and inspiring others. I also enjoy exploring and seeing national parks and historical places. I am always looking for the possibility to learn something new

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