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Title Service Representative Communications Manager
Target Location US-GA-McDonough
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
McDonough, GA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceRetail Service RepresentativeUnilever/SAS Retail Services - San Diego, CAAugust 2022 to PresentGo to eight Walmart Stores and scan Unilever products; take pictures of displays; zone and fill products on shelves; build displays; pull freight from receiving; work with Management. Communications ManagerAmeripro EMS - Morrow, GAMarch 2018 to March 2022Dispatch and post ambulances; take calls from hospitals and nursing homes; schedule doctor and dialysis appointments; scan crew paperwork; verify insurance in Billing Pro, Gammis and Availity; add demographics and insurance in CAD; check PCRs in EMS charts; fax prior and do authorizations on Gammis; add information to excel spreadsheet; collect payments; pull daily reports; make schedule/fix time cards; answer phones; train new employees; plan dispatch meetings; assist in new hire orientation; set up 911/call taking in new counties; general office duties. Vehicle Service TechnicianContracted to work at American Medical Response - Stone Mountain, GA November 2016 to December 2017Restock ambulances, IV kits, drugs modules and boxes & medical bags. Make sure ambulances have working equipment i.e. radios, computers, etc. Distribute keys, narcotics & equipment to on-going crews and receive keys, narcotics & equipment from off-going crews. Wash and clean vehicles as needed. Keep Warehouse clean.Communications Officer/DispatcherDekalb County Police Department - Tucker, GAJuly 2016 to November 2016Answer 911 calls for Police, Fire, & EMS; transfer calls to other emergency agencies as needed; answer emergency and non emergency administrative calls.Administrative Assistant/ReceptionistSpalding Oncology - Griffin, GAJuly 2013 to July 2016Check insurance eligibility; secondary insurance claims; send or call prescriptions to pharmacy; print prescriptions for doctor's signature; copy medical records for patient's, other doctors, disability office, etc.; patient check in/out; pull charts for next day's schedule; create charts for new patient's; enter all patient information in EMR, including patient vitals; collect payments; mail monthly statements; run CBC machine in lab; clean patient rooms; answer phones; file records in charts; update patient information; obtain labs/xray reports and medical records from hospitals and other doctors' offices; general office duties.EducationHigh school diplomaHarrison Central High School - Gulfport, MSSeptember 1990 to May 1994Skills CAD (10+ years) Microsoft Word (10+ years) Microsoft Excel (4 years) Microsoft Office (10+ years) Medical records (10+ years) EMR systems (3 years) Medical scheduling (7 years) Insurance Verification (6 years) Service Technician Experience (1 year) Data Entry (10+ years) Typing (10+ years) Customer service (10+ years) Medical Terminology (10+ years)Certifications and LicensesCertified ambulance coderMedical Billing CertificationEmergency Medical DispatchGCIC/NCICPost CertifiedAdditional InformationExtensive experience in customer service, dispatch, administrative and multi-tasking. Self starter and very organized.

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