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Click here or scroll down to respond to this candidateCandidate's Name @gmail.com LINKEDIN LINK AVAILABLE PHONE NUMBER AVAILABLECandidate's Name
Atlanta, Georgia EMAIL AVAILABLE LINKEDIN LINK AVAILABLE Street Address .888.4737 EXECUTIVE LEADER & TALENT MANAGERGlobal Learning Enablement, Strategic Leadership Development, L&D, DEI&B Talent Acquisition Performance Management Employee Experience Workforce Planning Innovative executive leader with a proven track record of designing and implementing global, technology-driven learning solutions that drive business performance and cultural transformation. Leveraged cutting-edge technologies, including generative AI, to enhance talent management. Expert in leading high-performing teams, developing skills-enhancing programs rooted in emotional intelligence and inclusivity, and focusing on ROI to achieve business goals. Extensive experience in shaping organizational culture through strategic talent management. Empowering teams to craft modern employee experiences: Strategic TalentManagementOrchestrated global talent strategy, aligning performance management and learning initiatives with critical business objectives. Drove organizational scalability, expanding the global recruitment function by 150% to support aggressive growth targets. Executive Development Architected and implemented high-impact executive leadership programs, cultivating 60 top-tier leaders with an exceptional 87% NPS. Spearheaded cross-functional initiatives to ingrain organizational values, driving cultural transformation and leadership excellence. Performance ManagementExecuted a performance management platform within three months, enhancing performance oversight for 600 employees and achieving a 96% adoption rate by year-end 2023. Areas of Expertise Include Adult Learning Theory and Practice Change Management Organizational Leadership Generative AI Tools Global Curriculum Development Vendor Procurement AI-Assisted Learning Solutions People Leadership Vendor Management Resource Planning Technical Talent Management Employee Engagement Culture Improvement Initiatives PROFESSIONAL EXPERIENCERent., a Redfin Company Atlanta, GA January 2023 April 2024 SaaS proptech subsidiary of Redfin, providing apartment marketing solutions platform for tenants and landlords SENIOR DIRECTOR, TALENT MANAGEMENT, LEARNING & DEVELOPMENT As a senior leader reporting to the Chief People Officer, I developed and executed a comprehensive talent strategy that enhanced succession planning and leadership development. Spearheaded initiatives that drove a 30% boost in employee engagement. Leveraged data-driven coaching and talent initiatives to align human capital strategies with business objectives, resulting in a 15% increase in productivity and fostering a culture of continuous improvement. Led a team of 5 talent management professionals, leveraging workforce analytics to drive high-impact programs and foster a culture of continuous, inclusive learning. Partnered with HR leaders to design and execute 3-tiered leadership development programs, achieving an NPS of 87% and advancing 60 leaders. Strategized and optimized vendor sourcing, resulting in a 55% increase in vendor utilization and a $35K reduction in costs through streamlined onboarding.Amazon Seattle, WA Remote April 2018 December 2022 WWAS Talent Acquisition is an integral part of Amazons global hiring efforts, supporting teams that deliver its products worldwide GLOBAL HEAD OF LEARNING AND TALENT DEVELOPMENT, WORLDWIDE STORES TA Spearheaded global learning strategy for 3,000+ employees at Amazon's Worldwide Store Talent Acquisition, leading a team of 14 with 4 direct reports. Orchestrated a multi-phase 3-year plan and annual roadmap for recruiter and manager enablement, managing an $800K+ budget to drive organizational excellence. Architected and implemented an annual learning enablement strategy for 3,000 WWASTA employees, scaling key programs across the global talent acquisition organization to impact over 12,500 professionals worldwide. Led the creation and optimization of strategic curricula and learning initiatives, driving high performance and low attrition. Achieved a 90% NPS in 2021 among 62,000 participants. Spearheaded AI-driven personalization in learning programs, boosting engagement by 40% and accelerating time-to-competency by 30% Spearheaded an enterprise-wide Inclusive Hiring initiative, achieving a 97% NPS and transforming recruitment practices for 22,500 participants across Amazon's global workforce.EMAIL AVAILABLE LINKEDIN LINK AVAILABLE PHONE NUMBER AVAILABLE 2SENIOR MANAGER LEARNING & DEVELOPMENT, FULFILLMENT OPERATIONS Guided NACF operations talent towards innovative learning solutions impacting 300K fulfillment center leaders. Directed design, facilitation, and continuous improvement of multi-modal learning programs for T3-L8 leaders. Boosted orientation satisfaction from 72% to 91% and reduced ramp time from 90 to 65 days.NCR Corporation Atlanta, GA Remote September 2016 April 2018 Global technology provider of point-of-sale (POS) systems and payment solutions to clients in financial, retail, and hospitality industries GLOBAL LEARNING & DEVELOPMENT MANAGERManaged learning for global software, professional services, and industry solutions groups with a $500K annual budget. Collaborated with senior leadership to develop strategic learning plans aligned with business priorities. Led the creation of an immersive online management course for 3,000+ leaders across North America and Europe, utilizing 70:20:10 methodology, micro-learning, assessments, and gamification. Orchestrated product management summit for 100+ leaders, integrating design thinking and P&L training, resulting in 82% certification rate. Developed virtual DiSC training for 200 global professional services employees, achieving a 4.25/5 satisfaction rating from 178 participants across 3 modules. Vetted and selected third-party learning providers and systems, completing implementation and integration within 3 months. Earlier Experience includes:Director of Learning & Development Pontoon Solutions, Inc., Atlanta, GA Collaborated with C-suite to develop a 3-year learning strategy, addressing gaps and future needs for 1,500 employees across 43 countries. Director of Team Member Development Greystar Real Estate Management, Atlanta, GA Led development initiatives for 3,000+ team members across 440 East Coast properties. Managed performance and interventions for 5 training managers, with full hiring authority.Customer Experience Manager, Talent Network CareerBuilder, Norcross, GA Led cross-functional teams to enhance customer experiences, increasing contract value by 186% to over $2M and standardizing global success metrics across APAC and Latin America. As Global Operations Training Manager, expanded courses by 364% and participant engagement by 424%.EDUCATION & CERTIFICATIONSBachelor of Science (BS) in Integrative Studies Clayton State University, Morrow, GA Certified Strengths Coach GallupCertified Instructor for Mastering Emotional Intelligence Level 1 & 2 TalentSmartEQ Certified Instructor for Everything DiSC Workplace Wiley AFFILIATIONSAdvisory Member, Women in Leadership, Georgia College & State University, 2023 Present Provide industry-academia linkage guidance via classroom visits, forums, and conferences for faculty and students Technology Association of Georgia, 2011 Present Association for Talent Development, 2010 2020 Women in Technology, 2011 2020President SummerHaven Homeowners Association, 2020 2023 Volunteer: Habitat for Humanity, Junior Achievement, Open Hands Atlanta, 2012 - Present Engaged in community development, youth education, and support services, contributing to various projects and programs |
