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| | Click here or scroll down to respond to this candidateCandidate's Name
Minneapolis, MN 560PHONE NUMBER AVAILABLE EMAIL AVAILABLE WWW: Bold ProfileDynamic professional with a proven track record at KENTE WEAVING FACTORY, excelling in roles that demand strong work ethic and exceptional communication skills. Expert in machinery operation and safety compliance, I've significantly contributed to enhancing production efficiency and team collaboration. My background in sales and customer service underscores my ability to drive results and exceed expectations. Ability to work anytime of the day. Ability to work under pressure/working to deadlines. Strong team player with effective communicationskills. Adaptable and motivate to complete task. Ability to work independently and together with the team. Ability to maintain safety compliance andconfidentiality.General Labor/Sales/Customer Care, 06/2013 - 05/2024 KENTE WEAVING FACTORY Kumasi-GhanaIncreased customer satisfaction by addressing and resolving client concerns efficiently. Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.Checked store merchandise regularly for proper display and replenishment. Developed strong relationships with key clients, resulting in repeat business and increased revenue. Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.Mentored sales team in applying effective sales techniques and delivering top-notch customer service. Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.Collaborated with other departments to ensure seamless communication and smooth workflow across teams.Communicated customer feedback and complaints to team members to promote proper resolution. Scheduled and monitored sales team members' workloads to meet customer needs. PROFESSIONAL SUMMARYSKILLSWORK HISTORYCommunicated best practices among on-site and external personnel to align efforts and goals. Performed supplier risk evaluations and supported regulatory inspections. Caregiver, 01/2019 - 10/2022ADUTWUMWAA Care Home Kumasi-GHANAAssisted clients with activities of daily living, promoting independence and quality of life. Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping. Assisted with dressing guidance, grooming, meal preparation, and medication reminders. Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.Built strong relationships with clients to deliver emotional support and companionship. Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.Assembly, 03/2021 - 09/2022ACCOMPLUS COMPUTERS & ACCESSORIES Kumasi-GhanaFollowed and adhered to quality and assembly standards. Assisted in the development of new assembly procedures for enhanced product quality. Reduced production costs through material selection and optimization of assembly techniques. Improved product assembly efficiency by streamlining the electric assembly process and reducing production time.Enhanced production efficiency by streamlining assembly processes and optimizing equipment usage. Improved team productivity by assisting with assembly, mat cutting, and glass fitting tasks. Verified quantity, identifying information and condition of purchased components for Type assembly. Enhanced assembly line efficiency by streamlining processes and implementing new techniques. General Arts, 09/2023Morning Star Senior High/Technical School - Tanoso-Bono East Network Engineering- Microsoft Technologies, 08/2011 NIIT - GHANAEDUCATIONOffice Application And Desktop Publishing, 04/2008 NIIT - GHANAGeneral Arts, 07/2007High School Diploma: Juaben Senior High School - GHANA |