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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLE Fitzgerald, GA Street Address
SUMMARYDedicated customer service professional with 18 years of experience in healthcare environments. Proven ability to respond promptly to patient needs, ensuring satisfaction through effective communication and assistance. Seeking a customer service role to leverage strong interpersonal skills and experience as a liaison between patients and medical staff.WORK EXPERIENCEResCare Tifton, GANursing Assistant Jun 2014 - PresentTake and record patients' vital signs, including temperature, pulse, and blood pressure, ensuring accurate and timely documentation.Collaborate with dining room personnel to guarantee that residents receive appropriate meals according to their dietary needs.Respond promptly to patient requests for assistance and communicate urgent situations to medical staff to ensure timely interventions.Dorminy Medical Center Fitzgerald, GANursing Assistant / Ward Clerk Sep 2005 - May 2014Facilitated communication between patients, physicians, and medical staff, ensuring timely and effective care delivery.Processed admission orders and assembled patient charts, contributing to streamlined operational efficiency.Monitored and recorded vital signs, including temperature, pulse, and blood pressure, to support patient health assessments.EDUCATIONKaplan UniversityCertificate in Medical Billing & Coding, Medical Billing & CodingDec 2016Wiregrass Technical CollegeCertificate in Computers, ComputersFitzGerald, Georgia 1998Wiregrass Technical CollegeCertificate in Nursing Assistant, Nursing AssistantPurdue Global online business administration/HR still attending graduate 2025 Bachelor degreeCERTIFICATIONSFitzGerald, Georgia 2001Cardiopulmonary Resuscitation (CPR)Feb 2017SKILLS15 Years Experience in Medical Field Icd 10-Cm/Pcs, CPT & HCPCS Payments & Adjustments Data Entry
Medical Records Management Medical Care Plans Microsoft Office Suite 3M Encoder & CMS Reimbursement Quadra Med Nuance Quantum Health Port ROI Computer Skills Customer Service |
