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Click here or scroll down to respond to this candidateCandidate's Name
Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLESUMMARY OF QUALIFICATIONS Exceptional customer service skills Quick learner with strong problem-solving abilities and a solid work ethic Self-motivated and detail-oriented Excellent interpersonal and communication skills, with proven success in developing and maintaining strong working relationships with customers, staff, management, and vendors Strong leadership abilities, capable of motivating and guiding project teams PROFESSIONAL EXPERIENCEFirst Citizens National Bank (FCNB) September 2009 April 2024 UMB Bank, St. Joseph, MO, 1991-1994Platte Valley Bank of Missouri, Parkville, MO, 1991 Boca Bank, Boca Raton, FL, 1988-1991Valley View State Bank, Overland Park, KS 1987-1988 With over 35 years of comprehensive banking experience, I have served in various roles including Head Teller, Vault Teller, Bank Teller, and Customer Service Representative. My responsibilities have encompassed handling deposits, withdrawals, payments, brokerage transactions, and other banking services. I have consistently balanced all daily business transactions, night deposits, and ATM balances, ensuring compliance with policies and procedures for customer service, transaction accuracy, cash control, security, and internal controls.Additionally, I have actively participated in both internal and external sales activities, completing and assisting branch sales staff with sales and service maintenance activities. At FCNB, I have successfully managed branch operations in the managers absence and worked closely with the Head Teller to maintain compliance and ensure smooth operations. My customer interactions have been positive and effective, providing assistance with various banking needs. Franklin Special School District, Franklin, TN, 2000-2010 (part time) With over 9 years of experience as a substitute teacher for grades 1-5, I have successfully executed teachers lesson plans, kept children engaged in their studies to complete assignments, and maintained order and discipline in the classroom. Stay at Home Mother of Two, 1994-2009Managed household, budget, and finances for a family of four Martie Hardware, St. Joseph, MO 1991-1994Operated and managed all aspects of the family hardware business. Functions encompassed delivery of customer focused service, personnel and supervision, and management of all financial operations, including accounts payable and receivable, purchasing and acquisition. Established and maintained strong working relationships with customers and vendors. VOLUNTEER WORK Volunteer. A Vintage Affair Volunteer, Juvenile Diabetes Research Foundation Volunteer, Friends of Franklin Parks Volunteer, One Gen AwayREFFERENCESAvailable upon request |
