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Candidate's Name
Indiana, Street Address | PHONE NUMBER AVAILABLE | EMAIL AVAILABLEIT Software Developer United States Army veteran with three years of experience in maintaining vehicle computer systems while delivering professionalism and driving project management initiatives. Possesses supervisory experience and leadership abilities. Recently completed a bachelor s degree in software development at DeVry University.AREAS OF KNOWLEDGEIT Programming / Development | Relationship Building | IT Project Management | Cross-Functional CommunicationComputer Coding | Workflow Management | Azure Cloud | IT Security | Threat Hunting | Ethical Hacking | TroubleshootingTechnical Snapshot: Java, Python, C# SQL, Android Studio | Bilingual (English and Spanish) |Technical Troubleshooting|Network Maintenance| Hardware and Software Installation| Helpdesk Support| Inventory Management| Excel Spreadsheets|EDUCATIONBachelor of Science, Computer Software Development DeVry University, Graduated, August 2023Associates of Applied Science in Information Technology and Networking, August 2022PROFESSIONAL CERTIFICATIONSConnect and Protect: Networks and Network Security Google Coursera May 2024Play It Safe: Manage Security Risks Google Coursera May 2024Foundations of Cybersecurity Google Coursera May 2024Tools of the Trade: Linux and SQL Google Coursera July 2024PROFESSIONAL EXPERIENCETechnology Technician October 2022 May 2024 Provide technical support to students and faculty by diagnosing and resolving issues with Chromebooks, smartboards, printers, and other technology equipment. Ensure the proper functioning of the network infrastructure, including troubleshooting connectivity issues and performing necessary maintenance tasks. Reimage computers and perform software installations as needed to maintain system integrity and efficiency. Respond promptly to work orders received through the helpdesk, prioritizing tasks to minimize downtime and maximize productivity. Work on IDF and MDF (Intermediate Distribution Frame and Main Distribution Frame) to maintain network connectivity and organization. Manage inventory of technology assets using Excel spreadsheets, ensuring accurate tracking and timely replenishment of supplies.Walmart, Auto Care Center Bay Manager May 2020 Sept 2022 Maintained the Auto Care Center automotive sales floor and service area by stocking and rotating merchandise. Removed damaged or out-of-date goods, setting up, cleaning, and organizing product displays. Signed and priced merchandise; secured fragile and high-shrink merchandise. Supervised the mechanics to make sure they were working productively and that everything was done according to the guidelines and standards of Walmart. Handled customers complaints and worked efficiently to correct the mistakes that a mechanic would have made.
Maintained inventory on our stock that included tires, batteries, and everything related to automotive.U.S. Army, Wheeled Vehicle Mechanic November 2016 May 2020 Excelled in professionalism and building respectful relationships with leadership. Managed/maintained and troubleshooted vehicle computer and electrical systems.
Planned, scheduled, and coordinated detailed phases for large-scale projects,
Trained an organization of over two hundred personnel so they can be knowledgeable and efficient in their vehicles and know how to repair minor problems. Maintained a fleet of wheeled vehicles, reviewed work orders, and completed routine maintenance to prevent further breakdowns. |
