Candidate Information Name Available: Register for Free Title Customer Service Agent Target Location US-MO-St Charles Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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Candidate's Name

CONTACT                            WORK EXPERIENCE
4033 Treeshadow dr                 Pac Coordinator 3
St. Peters, Missouri 63376         Spectrum | St. Ann, Missouri St. Louis
PHONE NUMBER AVAILABLE                       02/2021 - 07/2024
EMAIL AVAILABLE
                                   Porting, Provisioning and Activating Phones
                                   Provisioning Internet
                                   Customer Service
                                   Managing E 911 database
OBJECTIVE                          Troubleshooting phone and Internet issues
                                   Call center experience
Customer service
representative                     Quality Assurance Representative
                                   Client Services Incorporated | St. Charles , MO
                                   03/2007 - 02/2021
                                   Monitor calls for compliance with FDCPA,State and Client standards
                                   Maintaining spreadsheets and databases
EDUCATION                          Auditing accounts for compliance issues
                                   Provide downloads and recordings for client requests in a timely manner
BA in Psychology                   Training and coaching collectors
University of Missouri-St. Louis   Third party collectons
| St. Louis , MO                   Analyzing business trends as it applies to collections
1993 - 1997
                                   Dealer
                                   Harrah's Casino | Maryland Heights , MO
                                   05/2004 - 03/2007
                                   Dealing various table games
                                   Game security
                                   Customer service

                                   Youth Specialist
                                   Missouri Division of Youth Services | Wildwood , MO
                                   09/1997 - 05/2004
                                   Counseling youths
                                   Leading group therapy sessions
                                   Monitoring and supervising youths in daily activities
                                   Providing monthly reports on youths progress in the program


                                   SKILLS
                                   Detail oriented problem solver
                                   Excellent verbal,written communication and multitasking skills
                                   Proficient in Excel
                                   Strong comprehension skills
                                   Self starter
                                   Able to work with minimal supervision