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Click here or scroll down to respond to this candidateProject/Account Manager SynchronyLead large scale launches involving a high volume of cross-functional teams and platforms. Translate client objectives into succinct instructions and actionable steps that can be clearly implemented. Build and maintain team relationships as a reliable source of project leadership. Lead the planning for upcoming and active projects including: discovery, kickoff, creative development, client feedback and completion. Conduct milestone meetings for internal planning, revision reviews and client presentations. Identify opportunities for process improvements, more constructive communication and efficient workflows. 2022-2024 Senior Producer Digital PulpCollaborate, translate and resolve client objectives into deeper insights, feasible solutions, functional plans and the best recommended strategy. Develop accurate scopes by listening actively, asking smart questions and making educated decisions. Anticipate roadblocks and respond to risks by navigating in real time with structure and spontaneity. Explain complexities, interpret functionalities and offer guidance to non-technical stakeholders. Champion client relationships through comprehensive projects with warmth, diplomacy and intelligence. Serve as an energetic communication hub for the overall project effort, always inspiring the team to produce smart and creative solutions. Manage interdisciplinary project meetings and sprint sessions to foster vital team collaboration and efficient resource allocation. 2020-2022 Senior Project Manager Saatchi & Saatchi Wellness Own full implementation of several simultaneous initiatives within demanding constraints and rapidly changing variables. Mobilize agile problem-solving techniques while adhering to strict guidelines and structured workflows. Foster strong client relationships by ensuring project completion on time and within budget. Streamline project onboarding due to scarce and fluctuating resources. Monitor team accountability and mitigate risks by maintaining close communication and thorough documentation. 2020 Account Manager PwCMaintain calm leadership while quickly ramping up to management role during multiple launches of high-profile complex campaigns. Establish project objectives and KPIs to drive the effort with a more cognizant and strategic approach. Oversee the internal creative agency and orchestrate launches, including managing project scope, milestones, brand consistency, content strategy, UX, SEO and overall best practices. Reinforce client relationships and expectations with regular touch points to evaluate progress and performance. Post-launch evaluation of metrics to translate data into instructional action and identify growth opportunities. 2018-20 Nicole Ulricknicoleulrick.com EMAIL AVAILABLE 917.825.8108 nicoleulrick.com EMAIL AVAILABLE 917.825.8108 Expertise in the roles of project and account management, team leadership, client communications and creative direction Confident leader with startups, agencies and high profile brands including PwC, Synchrony, Saatchi & Saatchi Wellness, NBC, Disney and Live Nation Effective communicator ranging from clients and stakeholders to tech and creative teams Strategic alignment of the business goals, target audience and industry trends towards data-driven results and meaningful conversions. Tools: Workfront, Adobe and Google Analytics, Smartsheet, Microsoft, Balsamiq, JIRA, Asana, Slack, Invision, Basecamp, Agile, Scrum, Teams, Zoom, Skype, Evernote, Creative Cloud, Sketch, HTML, CSS, Wordpress, CMS, Bootstrap, Web Standards, Breakpoints, Mac, PC, iOS, Dogs Creative Director, Project Manager Togetherall - Healthcare SaaS Software Launched US brand ramping up to a million+ user-ready platform in an 18-month period on a shoestring budget while adhering to HIPAA compliance and FDA regulations. Bridge the brand across U.S. and U.K. divisions while simultaneously maintaining unique target audiences, cultural variables and marketplace positioning. Establish creative standards, brand guidelines and UX concepts with the goal of increasing conversions and retention. Fluent liaison bridging the business-design-technology gap. Evaluate project objectives and outcome and present findings to stakeholders. Hands-on design direction and content marketing for a cohesive array of marketing collateral . Prepared team building and company culture activities with the goal of improving camaraderie and communication. 2015-17Senior Project Manager, Creative Lead 100eight Creative Agency Align business goals, project objectives and research insights into an action-driven kickoff-to-launch process. Consistent status updates with stakeholders to nurture relationships and encourage a collaborative dynamic. Creative direction based on analysis of target audience personas, marketplace analytics and user feedback. Orchestrate production schedule, resource allocation, milestone completion and quality reviews. Chair meetings and incentivize team interaction to enhance camaraderie and ideation. 2010-15 Senior Project Manager Live NationManaged the production process of digital initiatives including websites, marketing campaigns and ecommerce integration. Organize all project assets and requirements including legal, brand, marketing, engineering and development teams. Create and maintain development schedule and project parameters. Deliver and supervise project execution with outsourced agencies. Perform milestone completion and quality reviews. Research marketing and industry trends as well as potential vendor partnerships. Maintain highest quality of creativity, technology and innovation in all aspects of digital development and user experience. 2009 Senior Project Manager Disney InteractiveEstablished relationships with agencies and assemble collaborative processes. Review project pitch and examine documentation to clarify expectations and confirm deliverables. Oversee project procedures and steer stakeholder input and approval. Manage and support all asset deliverables from brand, marketing, 1st party, ESRB, engineering and development teams. Create and maintain development schedule and budget parameters. Coordinate milestone reviews, track invoices, and submit project reports. 2008 Digital Producer NBC UniversalResponsible for the development and translation of concepts and compositions in to live functional websites. Schedule, organize, task and report on project progress with team leaders. Collaborate with product managers, designers and programmers in the development of prototypes with the primary focus on improved metrics and data-driven results. Research and organize all required resources including content, template specifications, guidelines and interactive components. 2007nicoleulrick.com EMAIL AVAILABLE PHONE NUMBER AVAILABLE Education: Northeastern University, Honors - Business, Graphic Design |
