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EMAIL AVAILABLEPHONE NUMBER AVAILABLEHighly motivated and dedicated professional with a strong work ethic and a track record of delivering efficient and effective results. Committed to excellence in all endeavors, striving to consistently surpass expectations. Possesses exceptional problem-solving skills, attention to detail, and a strong commitment to delivering outstanding customer service. Adaptable and quick to learn, with a passion for continuous improvement and growth. A reliable team player with excellent communication and leadership abilities.Current and Prior Experience:APOLLO RETAILField Technician Furniture Specialist June 2017 - PresentSuccessfully assemble furniture for customers, including in-home assemblies.Service Office Depot stores, ensuring the furniture section is clean, safe, and accurately displayedProvide training and mentorship to new hires, ensuring they meet the same standard of care and proficiency in furniture assembly.Identify and troubleshoot assembly challenges, proactively finding solutions to ensure smooth and efficient completion of projects.OFFICE DEPOTSales Associate January 2014  January 2018Assisted in various departments of the store, including floor sales, furniture sales and assembly, copy and print department, and technical services.Handled customer issues with empathy and ensured their satisfaction.Provided outstanding customer service to all patrons.Managed cashier duties while greeting and assisting customers.Assisted in setting up promotional displays for advertising.ADDITIONAL SKILLSExcellent customer communication skills.Strong leadership abilities.Comprehensive understanding of compliance and safety protocols.Exceptional problem-solving and decision-making skills.Familiarity with biohazard waste disposal and needle safety.EDUCATIONHigh School Diploma - 2010, Northwood High School, CADiploma of Phlebotomy - 2015, Cambridge College of Healthcare and Technology