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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLE (912) 438-7759 24412 Highfly circle, Fort Riley, Kansas, 66442, US Shift Supervisor with 10+ years of team leadership experience and extensive knowledge of Food operations. Operations managementSafety understandingCustomer serviceStrategic planningStaff managementBusiness PlanningInventory control and record keepingHigh School - 2007Bradwell Institute - Hinesville, GABusiness Management - Some college (No degree)Barton Community College - Fort Riley Campus - Fort Riley, KS Shift Supervisor - January, 2018 to June, 2023FSIG Food Service - Fort Riley, KSOverseeing Food Safety, Safety, and Sanitation;Managing department labor and productivity;Developing future leaders;Leading, training, coaching, and communicating with all Team Members in their department; Daily customer interactions;Driving department sales while managing department shrink and expenses; Preparation of food, including slicing meats, preparing sandwiches, cooking fresh offerings; Sharing food knowledge with customers and Team Members; Day to day production, merchandising, and quality control of all department offerings. Implemented security, safety, and loss prevention strategies during shifts. Oversee and assist in stocking supplies for cafeteria; Operate all equipment in the cafeteria;Ability to work well with others as a team member and under limited supervision; Ensures that food temperatures are monitored and recorded; Basic computer skills, and ability to perform basic math to compute weights and measures; Address customer and co-worker complaints/concerns when department manager not available; Clean and sanitize equipment, utensils, dishes and dining room tables as needed; Initiate open communication with co-workers and managers; Ability to successfully delegate and develop team members; No disciplinary action in the last 6 months;Ability to reliably meet required work schedule and adhere to company attendance policy; Work with military personnel and follow guidelines within contract. Ability to maintain confidential information;Must display exceptional leadership skills; excellent interpersonal and communication skills. PROFESSIONALSUMMARYSKILLSEDUCATIONWORK HISTORYOnsite Coordinator - May, 2021 to February, 2022Focus Workforce Management - Manhattan, KSOversaw, coached, and supervised a team of [100] employees in [Year]. Oversaw the entire building turnover process, facilitating smooth completion by improving communication between all construction management.Gave all construction workers safety kits and followed all job site safety protocols. Avoided construction delays by efficiently completing all site inspections. Implemented systems to improve process efficiency and reduce project duration. All closeout documents were reviewed, approved, and archived with the help of [Account Coordinator]. Act as our main point of contact with the clientCoordinate meetings, calls and demos for the internal team and the client as needed. Reinforce the company policies and procedures to maintain a high-quality service to our client. Communicate the client feedback and concerns to upper management. Maintaining an accurate and updated database of client staffing information and needs. Maintain high level of confidentiality.Maintain accurate documentation for the daily workflow. Responsible for the recruiting process to provide qualified workforce with skill set that meets the business needs. Maintain the company compliance to the state and federal laws. Shift Leader - January, 2004 to November, 2016McDonald's - Junction City, KSGuided both FOH and BOH employees through daily tasks and kept track of their progress throughout the day.Maintained a safe working environment by adhering to all safety procedures, policies, and regulations. Provided on-the-job training and delegated daily tasks and responsibilities to new employees. Assist with a variety of financial tasks, including cash handling and deposit preparation. Assigned daily employee tasks and kept track of their progress. Devised effective work schedules for each team member in order to meet deadlines and staff shifts appropriately.Prioritized resumes based on strengths, experience, and personal qualities to balance the team's makeup. Devised incentive programs and competitions to encourage and reward high-performing employees. Recognized and rewarded outstanding work performance to foster a positive and collaborative customer service culture.Reduced spending by [Number]% through effective inventory management and supply sourcing. Assessed the strengths of employees and assigned tasks based on their experience and training, increasing productivity by 60 %.Reduced resource and time waste by directly addressing employee or production issues and implementing timely solutions.Completed logs and reports to keep track of detailed information, such as production, spoilage, and departmental maintenance requirements.Worked with internal teams to streamline materials handling, production, and shipping operations. Created efficient work schedules for each team member on a [Timeframe] basis to meet deadlines and staff shifts properly.Informed 30 employees about menu changes and procedures. Maintained a safe working environment by following safety procedures, policies, and regulations. Was in charge of hiring, training, and managing all kitchen staff, as well as employee development, disciplinary action, and performance reviews.In charge of pricing, inventory count, and supply during shift hours. Kept track of employee actions to ensure effective safety, sanitation, and general housekeeping compliance, proactively protecting employees and customers from potential safety hazards and infection risks. Was successful in resolving difficult customer complaints, promoting brand loyalty, and increasing repeat business.Mentored new hires on [Type] equipment and [Task] and created a training manual for all [Job title]s to use as a reference.Deal with customer complaints about food service.Volunteer cook - June, 2016 to December, 2018Veterans of Foreign Wars - Savannah, GAPrepare food to order based on standard menu and weekly/daily specials. Prep foods based on daily prep lists provided by kitchen manager. Work and keep busy without direct supervision.Keep a clean and well stocked kitchen.Cooking and prepping fried, grilled and broiled foods. Knowledge of food safety.Measure and assemble ingredients for menu items.Check quality of ingredientsSet up workstation with all needed ingredients and cooking equipment. Prepare ingredients to use in cooking (chopping and peeling vegetables, cutting meat etc.) Cook food in various utensils or grillers and check food while cooking to stir or turn. Keep a sanitized and orderly environment in the kitchen. Ensure all food and other items are stored properly. Monitor stock and place orders when there are shortages; maintain accurate food inventories. Properly store food items at appropriate temperatures Rotate stock items as per established procedures and restock kitchen for subsequent shifts. Ensure that the food prep area and kitchen are cleaned and sanitized at the end of the shift. Serv Safe Mangement since 2012Food Handers card.I Received two coins and one award from the Lenient General at the dining Facility. I was Recognize by operator of Virigina for the best dish at the (VFW) at post 660. I won a one-hundred-dollar gift card for being the top office to recruit the most employees for the quarter. CERTIFICATIONSACCOMPLISHMENTS |
