| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
Knoxville, TN Street Address
PHONE NUMBER AVAILABLE EMAIL AVAILABLEEXPERIENCE:Conduent Business ServicesJune 2021 to presentAdvisor/Authorizer/Customer Service RepresentativeEffectively managed high-volume inbound sales and service calls for a major retailer, and services including healthcare and home warranty on several different campaignsAssist in education of product and serviceTrained customers on all hardware and software not limited to the latest technology releasesActively met quotas and metricsCity of Corpus Christi Police DepartmentFebruary 2020 to May 2021Records Clerk/Government Agency LiaisonSolely responsible for all incoming requests for police reports and background checks from all government agencies; not limited to FBI, Military, CPS/APS & other police departmentsAudit of reports to ensure correct coding and accuracyAbide by UCR NIBRS reportingGeneral departmental supportMadison Insurance GroupJanuary 2015 August 2015Account ManagerSales and marketing of new policies and account roundingAudit accounts for accurate coverages and underwritingRetention of clients through reviewing and rewriting policiesPolicy services including policy changes, payments, and resolution of discrepanciesAAA East Tennessee/Auto Club SouthNovember 2011 December 2014Account ManagerProvide support for insurance service, membership, and management teamsActively promote retention through phone calls and client meetingsInsurance sales of new policiesEducate and upsell clients optional and important coverage and benefitsBranch support and coordination of department eventsTravelers Indemnity Company2010 2011Insurance Service RepresentativeAssist agents in resolving system and software errorsResearch and provide underwriting information to agentsEducate clients on policy and coverage optionsProcess payments, coverage changes, and resolve billing inconsistenciesLICENSES:Tennessee Personal Lines Insurance LicenseEDUCATION:The University of Tennesseecompleted ~60 credits towards B.A. in Communications Alpha Chi Omega sorority |
