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Title Social Media Customer Service
Target Location US-OH-Cincinnati
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OMCandidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLE Cincinnati, OH Street Address
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working eectively unsupervised and quickly mastering new skills. Recruitment expertiseCompliance knowledgePre-Employment ScreeningPerformance EvaluationResume scanningOutbound CallingExcel spreadsheetsRecruiting and SourcingSelf-Motivated Work EthicEmployment VericationTraining and OnboardingThe Job Center Stang Cincinnati, OhioStang Supervisor/Social MediaMarketing08/2023 - 08/2024Maintained accurate records of all employee hiring activities in accordance with company policy.Conducted background checks on prospective employees prior to oering a position.Managed the recruitment process for new sta, including interviewing and onboarding.Maintained contact with former employees who may be interested in returning at a later date.Created job postings, evaluated resumes, and conducted phone interviews to identify qualied candidates.Explained job duties, compensation and benets to potential candidates. Advertised and promoted open positions using social media and digital marketing procedures.Participated in local job fairs and recruitment events for prospective hiring. Bonbonerie Cincinnati, OhioBaker06/2022 - 07/2023Ensured that all health regulations were followed at all times while working in the kitchen.Provided customer service by answering questions about menu items or taking orders from customers.Collaborated with other bakers on sta to complete tasks eciently within set deadlines.Adhered to company policies regarding storage, handling and preparation of food items.Rotated stock as needed to keep freshness intact.Monitored temperature of ovens and adjusted accordingly to maintain consistency in baking times.Cleaned work areas, utensils, equipment and surfaces between batches of products.SummarySkillsExperiencePackaged nished products into boxes or containers for delivery or sale in store.Operated ovens and other equipment to bake products according to established recipes.Attended training sessions related to food safety procedures and techniques.Packaged and labeled baked goods with accurate descriptions and ingredients.Depop Cincinnati, OHVintage Seller06/2021 - 06/2022Responded promptly to customer inquiries, complaints, and requests for product information.Developed and maintained relationships with existing customers to ensure repeat business.Identied customer needs and recommended appropriate products. Assisted customers with returns or exchanges when necessary. Hofbrauhaus Newport, KYServer06/2021 - 11/2021Monitored dining room for cleanliness and proper set-up at all times. Handled money transactions accurately while following company procedures for handling cash payments.Stayed informed about daily specials, new menu items, promotions. Accurately recorded orders on cash register and point-of-sale system. Upheld high standards of sanitation in accordance with health department regulations.Communicated eectively with kitchen sta regarding customer allergies or special requests.Took orders from customers accurately and in a timely manner. Arnold's Restaurant Cincinnati, OHRestaurant Server/Restaurant Hostess02/2018 - 02/2020Processed payments from customers using cash registers or POS systems. Accurately tallied checks at the end of each shift. Provided menu recommendations and answered questions regarding food ingredients and preparation methods.Demonstrated knowledge of alcoholic beverage oerings when making drink suggestions to patrons.Attended to guests needs in a timely manner, ensuring satisfaction throughout their dining experience.Greeted and seated customers promptly, courteously, and professionally. Conducted daily side work duties such as polishing glassware and restocking condiments.Assisted other servers as needed during peak hours or special events. Managed multiple tasks simultaneously while providing excellent customer service.French Crust Cafe & Bistro Cincinnati,OHRestaurant Hostess10/2017 - 02/2019Greeted customers and escorted them to their tables. Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.Provided menus and answered questions about menu items and specials. Assigned seating arrangements based on customer preferences and restaurant policies.Managed reservations, waitlists, and special requests for large parties. Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.Kismet/Pangea/Toko Baru Cincinnati, OHRetail Worker05/2016 - 08/2016School For Creative And Performing Arts Cincinnati, OH High School Diploma05/2018Education and Training

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