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Click here or scroll down to respond to this candidateNazmul Hossain - US Citizen - Product ManagerPHONE NUMBER AVAILABLE - EMAIL AVAILABLEManagement Tools: Jira, Jira Align, Azure DevOps(TFS), Rally, Confluence SAFe Agile/Scrum: WSJF, PI Planning, Roadmap,Scrum Ceremonies (Sprint Planning, Backlog Refinement, Daily Stand Up, Retro, Sprint Review) Burndown,Velocity, Capacity, INVEST, MOSCOW,DEEP, Epic,User Stories, Acceptance Criteria, Epics, DoR,DoD Analyst: Gap Analysis, SWOT, PESTLE, Impact Analysis, Root Cause Analysis, BRD, FRD, SRS, Requirement Gathering, Analysis/Design, RACi, Use Cases, Requirements Trace-Ability Matrix, Non-Functional, Prototyping, Wireframe, AS-IS TO BE, Technical Experience: API, AWS(EC2, S3, RedShift, RDS) Azure DevOPS(CDN, APIM Management), XML,JSON,Swagger,Postman, SAAS, IAAS, PAAS, MicroService, SSO, SAMLData Analysis: Data Analysis, Data Mining, Data Mapping, Data Modeling, Data Migration from OLTP to OLAP using ETL, SQL Queries for Data Validation and Data Integration, Power BI, Tableau Testing: UAT testing, Unit Testing, System and Integration(SIT), Test Cases, Smoke Testing Certification-CSPO(Certified Scrum Product Owner) - SAFe Agile certification-PSM (Professional Scrum Master Certification) - PMI ACP Certification EXPERIENCEWipro - Atlanta,GA (Remote)Sr. Product Manager Oct 2019 - Present Lead the end-to-end product lifecycle from ideation to launch, including market research, concept development, requirements gathering, prioritization, and delivery. Leveraged Agile practices to lead a cross-functional team that analyzes, designs, and implements products in SAFe Agile. Developed and maintained a deep understanding of customer needs, market trends, and to inform product strategy and roadmap. Collaborated closely with cross-functional teams, including engineering, design, marketing, sales, and customer support, to define product requirements, prioritize features, and drive execution. Generates appropriate design artifacts (Personas, Use Cases, Business and Technical Requirements, solution flows, etc.) to guide configuration and development efforts. Defined and tracked key performance metrics to assess product performance, identify areas for improvement, and drive data-driven decision-making. Worked with SSO and SAML in Azure AD B2C Flows (Sign Up/Sign In, Edit Profile, Change Password). Knowledge and experience working with Azure API Management Flows customization (token verification, header creation/updates and dynamic routing, caching) Working with UX best practices, design-thinking, customer journey mapping, and persona development. Utilized tableau as dashboard data to read to upper management for data usage. Worked with MongoDB and hosted as Azure API services implemented in .NET Framework in Microsoft Shop Worked with Azure Data Lake tool for centralized repository that ingests and stores large volumes of data Understood competitors API specs, features offered, disruptive innovations, and share with internal company teams in clear and concise manner Drove prioritization based on business outcomes, getting buy-in from senior management (from Directors to SVPs) and aligning with other product domains toward shared objectives Amdocs - Atlanta,GASr. Product Manager July 2018 Sept 2019 Translated product vision and roadmap into well-defined product requirements/user stories and acceptance test criteria Proactively addressed product risks, issues, and stakeholder concerns with a customer-first mindset. Identified existing and potential issues and design matters; Researched business and technological advancements to ensure that solutions are continuously improved, supported, and aligned with industry and company standards. Collaborated with System and Solution Architect/Engineering to jointly sequence the Architectural Runway that will host new business functionality Utilized analytics tools to gather and analyze data on user behavior, trends, and performance metrics, Implemented feedback loops for continuous product and process improvement. Clearly communicated compelling ideas (using presentations, wireframes, prototypes, etc.) to a wide range of stakeholders Collaborated with stakeholders to identify and track key performance metrics and use data to drive continuous improvement. Demonstrated working with dev team to experience building modern web applications using microservices. Used AWS EC2 as a cloud web serviced used for hosting internal application Accenture - Atlanta,GA Feb 2017 March 2018Product Manager Developed and executed the product vision and strategy aligned with company goals and market trends. Monitor product performance and user feedback post-launch; iterate and improve products based on insights and data. Worked with technical Dev team utilizing AWS EC2, Lambda(service where dev upload code and run on AWS platform) Prepared and presented the product strategies and concepts to leadership, ensuring clear communication of vision, progress, and potential impacts. Worked with cross-functionally with engineering, UX and data leaders to design & develop usable, desirable and highly functional products Leverage product data, market trends and user feedback to quantify & prioritize new product opportunities for the platform Conducted end user research to help identify user stories and help determine Minimum Viable Product (MVP) Defined and communicated product vision, features, and roadmap to key stakeholders and team members Evans & Chambers - Washington, D.C Jan 2016 Oct 2016 Product Owner Work with Scrum Master/scrum team to write individual user stories and acceptance criteria that are clear, concise, easy to understand and implement Plan, prioritize and maintain a well-groomed product backlog. Reviewed UAT Results with business end users, assisted in re-prioritizing of requirements Partner with Scrum Masters to groom and prioritize the backlog for sprint management within Jira Manually performed back-end testing by writing SQL queries. Conducted various JAD sessions to understand and gather business and system requirements. LeasePlan USA -Alpharetta, GA Aug 2015 Jan 2016Product Owner Organizing and facilitating agile methodology through scrum meetings and maintaining documentation on sprint planning, daily standups, review and retrospection. Helped team with AWS migration from on-premises to AWS by working with business cases, analyzing strategy, building migration plans, and working with AWS migration hub. Worked with Salesforce CRM to help manage and deploy monthly releases. Participated in Spring Reviews, daily Scrums, and Spring Planning Meetings Interacted with the Scrum team and stakeholders for ensuring timely product release Contributed in removing hindrances and external distractions for the Scrum team Maintaining healthy customer relations, and communication to retrieve product feedback. Providing training demos of new products features or phases.ADP - Alpharetta,GA Jan 2015 July 2015Product Owner Refining product themes, epics, user stories and product features Facilitating sprint planning sessions to establish a sprint backlog. Documenting requirements and system design using approved agency formats. Mediating business units that may have conflicting requirements. Assisting in the translation of business requirements into detailed technical specifications Facilitating and documenting AS IS and TO BE process flows Writing test cases and scripts to validate code is working as documented. Developed workflow charts and diagrams to ensure production team compliance with client deadlines. Hewlett Packard - Alpharetta, GA July 2010 Nov 2014 Business Analyst/Jr. Product Owner Experience taking in BRDs and converting into well written User Stories Assists Scrum Master/PM with Sprint Planning with the Dev team, supports daily stand-up meetings, etc. Worked in onshore-offshore model during this tenure Support product owner in prioritization and management of backlog, ensuring Scrum process standards, identification of stakeholders and stakeholder conditions of acceptance. Provided functional testing support at various stages of product development, UAT and production support environment Professional Summary (10 years Experience) 10+ years Advance Experience as a Product Owner/Product Manager with the ability to create product roadmap, requirement gathering with stakeholders, user stories/acceptance criteria in Agile Scrum Environment 7+ years of relevant work experience in Product Ownership/Management, focusing mobile app- based products, web application, SAAS, and services. Experience in gathering requirements and having great knowledge from different domains such as Telecom, Logistics, Insurance, Financial, Healthcare, Banking and E-Commerce. Experience working with Integrations with other Azure Services AD/App Insights/API Management, etc. Created backlog of user stories based on product requirements to define epics and planed sprints in Jira, Rally, and Azure Devops Works in an Agile environment(SAFe and Scrum) and continuously reviews the business needs, refines priorities, outlines milestones and deliverables, and identifies opportunities and risks while supporting development and QA. Familiarity with full-stack web development (HTML5, CSS, JavaScript, SQL, XML), Java, and other languages (C#, .Net, PHP, etc.) Strong communicator (ability to communicate at all levels), skilled at stakeholder management(setting and managing expectations) and ability to communicate with all levels of the organization. Solid Experience with Agile methodology and DevOps tools (such as JIRA, Azure DevOps (TFS), Rally, Version One and Confluence). Hands-on experience with Cloud solutions like AWS, Azure DevOps, Microservices/Web-Based API Serverless architectures, databases(RDBMS and No-SQL)EducationGeorgia State University, Atlanta, GA Bachelor of Computer Information Systems |
