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Click here or scroll down to respond to this candidateCandidate's Name
Street Address
PHONE NUMBER AVAILABLE/ EMAIL AVAILABLESummaryEnjoys working on new projects with unique hard-to-fix problems. Has varying experience in project management, deployments, requirements, testing, software, hardware, migration, integration from many environments.ExperienceArmy Recreation Machine Program 06/2019-07/2024IT System AdministratorMaintain the IT infrastructure for a 3-country district.Modify network foe all modifications of equipment.Provide all IT technical support for personnel in all three countries,Walt Disney World 06/2018 05/2019EPCOT Festival MerchandiseGreet Guests.Handle cash transactions.Resolve guests concerns.Provide information to guests.Stock and inventory merchandise.Open and close booths.Walt Disney World 01/2018 06/2018Animal Kingdom Auto PlazaGreet Guests.Handle cash transactions.Resolve guests concerns.Provide information to guests.F2onsite, Georgia, USA 07/2017 05/2019PC Repair TechnicianRepairs hardware under warranty for various companies such as Dell, IBM, Lenovo, and HP.Repairs Dell PrintersRepairs laptops, desktops, and others to replaceable components.Tyler Technologies, Georgia, USA 03/2015 03/2017Deployment TechnicianDeployment Technician for several specialized software suites produced by Tyler TechnologiesSupport local government agencies around the United States.Deployments include building multiple server at each client site, including web, SQL, file, and application servers.Major application and systems in use are Windows 2012, SQL 2018, 2012, 2014, IIS, Crystal Reports, and Silverlight.Resolve communication issues with clients including security, certificates, DNS, DMZ, load balancers, routing.American Lubefast/Lawrenceville, Georgia, USA 11/2013 03/2015IT TechnicianInformation Technician for the operations of complete corporationFirst through third tier support of Network, hardware, and software issues.Maintain tablets, video surveillance systems, communications systems, operations equipment, and operations databases.Establish and maintain inventory management.CACI International/APO, South Korea 02/2010 07/2013System EngineerNetwork Technician for USAF network in South Korea made up of CISCO and Adtran switches, routers, and other networking products.Installs, migrates, and maintains various maintenance systems such as Ciscoworks Prime and ACS for entire network.Responsible for planning, and executing key ISR system and IT system architecture efforts supporting the 8th Army G2.Project management for facility upgrades to three separate facilities.Windows Vista to Windows 7 system migration management.Local to enterprise E-mail migration project management.Provides technical advice to the G2 regarding all automation supporting classified and unclassified systems at garrison and wartime locations.Provides trouble desk support and response to the G2, insuring users are able to effectively access the G2 systems. Using DITSCAP, DISA, DIA, and Army standards, manages the accreditations for local circuits and peninsula wide systems.As a certified Information Assurance Systems Officer (IASO), maintains vulnerability posture and standards for all systems within the 8th Army G2. Insure effective IT and automation operations in coordination with other supporting agencies.Supports the 8th Army intelligence community, provides configuration and change management.DasNet/APO, South Korea 09/2009 02/2010Senior System EngineerReview technical requirements, assign tasks to Subject Matter Experts (SME), monitors progress of engineering solutions, and assemble final engineering solutions.Works in areas of Commercial; Strategic/Tactical, Secure/Non-Secure, IT wired/wireless networks, Video Systems, PBX, Satellite systems, RF microwave design (HF, UHF, VHF) and Outside/Inside Plant Infrastructure of such systems.Review system designs and engineering installation documentation for completeness of Bill of Material (BOM), equipment integration, test plans, technical specifications, and compliance with project/client requirements.Develop client requirements, perform and gather site survey data.Supports field engineers and installers during project implementation, testing and commissioning.L3-COM/APO, South Korea/Germany 09/2005 - 09/2009 System EngineerManage and perform all aspects of System/Server and Network Administration support.Install, configure, and maintain servers, workstations and peripherals.Administer system security measures, applications, and protocols, including encryption devices such as TACLANEs.Troubleshoot system and network problems.Advise on purchase of hardware and software.Provide general Information Management, Engineering, Integration, and Implementation Support.Administer several military intelligence networks, maintaining workload management through the Remedy system.Provide support for critical mission systems, including advanced troubleshooting in a mixed country environment.Maintain a mix of client/servers within a Windows and UNIX environment.U. S. Army/APO, South Korea 04/2004 - 08/2005 IT SpecialistProvide planning and technical support, to over 3000 systems, including hardware, software, telecommunications, networks and peripheral equipment installed within Camp Humphreys and Area III.Provide tier 3 support on several operating systems on a variety of hardware platforms.Troubleshoot network issues to include problems with subnet masking, IP ranges, Routing, and DNS.Plan and organize the design, scope and thrust of new or modified systems and networks with team members.EducationMBA, Business 1989 Golden Gate University San Francisco, CABS, Business Administration 1985 University of Tampa Tampa, FLBS, Computer Science 1980 University of Southern Mississippi Hattiesburg, MSCertificationsDell Computer Repair Certified DellHP Computer Repair Certified HPLenovo Computer Repair Certified LenovoIBM Computer Repair Certified IBMDell Printer Repair Certified DellSecurity + COMPTIAA + COMPTIAMicrosoft Certified System Administrator (MCSA) MicrosoftMicrosoft Certified Professional (MCP) (Various disciplines) MicrosoftMilitaryUnited States Air Force Captain |
