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Title Customer Service Medical Receptionist
Target Location US-PA-Brookhaven
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
CONTACTEMAIL AVAILABLEPHONE NUMBER AVAILABLEWilmington, DEWORK EXPERIENCEDistribution SpecialistCardionet2015  Present/Wilmington, DE Manage various general office duties such asanswering multiple telephone lines, completinginsurance forms, and mailing monthly invoicestatements to patients. Coordinate, schedule and arrange meeting andtravel calendar for heart monitor deliveries topatients. Facilitate resolution of issues concerninginventory pricing and invoices by interacting with internal and external customers. Direct contact with customer shipments andtimely deliveries by shipping, receiving, anddistribution of orders. Maintain a positive internal working relationship with all departments.Medical ReceptionistDelaware Vision Academy2014  2015/ Wilmington, DE Greet and check in patients, and collect personal, medical, and insurance information. Schedule, reschedule, and verify patientappointments, schedule appointments withsecondary care providers. Coordinate physician schedules and maintainpatient flow by communicating patient arrivals ordelays. Use medical software to manage patient recordsand files; reinforce and uphold patientconfidentiality as required by HIPAA and clinic. Manage office and medical supply inventories;receive deliveries and organize supplies instockrooms and exam rooms.Vendor Coordinator2012  2013/ Wilmington, DE Recruited vendors to complete home appraisalsCAREER OBJECTIVEEntry-level customer serviceposition where I can leveragemy communication andproblem-solving skills toprovide exceptional service tocustomers and contribute to thegrowth of the company.EDUCATIONUniversity of DelawareNewark, DEParalegal Certificate 2022Harris School of BusinessWilmington, DEBachelor of Science BusinessManagement MedicalAssistant 2013-2015Delaware State UniversityDover, DESKILLSDetailed-orientedIntegrityCollaboratorCandidate's Name
 Scheduled home appraisals and updatedcompanys system with vendor information Tracked payments for appraisals Received inbound and outbound calls.Customer Service RepresentativeTribal Ventures2011-2012 Placed over one hundred outbound calls daily Processed customer loans via the internet andphone Managed the upkeep of office equipmentNew Accounts Representative2010-2011/Wilmington, DE Placed over one hundred outbound calls to loanapplicants daily and processed applicants loans Completed third party verifications to approveapplicant loansCustomer Service RepresentativeEasy Money Acquisition2008-2010/ Claymont, DE Analyze and process loan applications whileadhering to state guidelines Assist customers with financial needs and resolve customer complaints Responsible for high volume of money transfersClaims RepresentativeProfessional Associates2007-2008/Newark, DE SAP Data Entry Placed outbound calls to insurance companies toinquire about customer payments for medicalclaims Initiated collections on outstanding accountsBeauty ConsultantCustomer Service Associate2005-2007 / Wilmington, DECandidate's Name
 Educated and assisted customers with theirbeauty products Resolved customer complaints Provided a comfortable and memorable shoppingexperience Conducted physical inventory

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