Candidate Information Name Available: Register for Free Title Director Target Location US-NY-Buffalo Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
Search 2 million Resumes Keywords: City or Zip:	Related Resumes

Candidate's Name
 Driving Financial Excellence, One Account at a Time.
Buffalo, N.Y.| PHONE NUMBER AVAILABLE | EMAIL AVAILABLE

Professional Summary

Dynamic professional with over 27 years of management experience, including roles as a Director,
Manager, and Consultant. Known for exceptional leadership, strategic planning, and team building. Proven
track record in financial analysis, customer service, and operational efficiency. Skilled at navigating
complex challenges and driving growth. Strong communication and negotiation skills, committed to
fostering an inclusive, collaborative environment.

Experience

World Class Taekwondo Centers - Director                                              2017 - Present
        Reduced overdue balances by 39% within the first quarter through proactive and strategic
        customer engagement.
        Optimized operational efficiency by quickly and accurately adding to and maintaining the
        quality of large amounts of data in our proprietary database.
        Preparing and reviewing reports, including staffing schedule, budget planning, expense
        tracking, and financials while reducing operational costs by 20%.
        Built presentations to effectively communicate trends, insights, and recommendations to
        senior stakeholders.
        Submitted client refund, adjustment, and write-off requests in accordance with company
        policies.
        Implemented new payment terms that increased on-time payments by 27%.


Delta Sonic Car Wash Systems, Inc - Site Manager                                         2009 - 2017
        Oversaw all activities for the site, ensuring that all projects were completed safely, on time,
        and within budget while maintaining high-quality standards.
        Gathered and input data within a database, verified the accuracy of valuable company
        information.
        Participated in the successful completion of quarterly financial audits.
        Trained, coached, and evaluated employees' performance, leading to a 28% improvement
        in overall staff performance.
        Analyzed sales trends to identify opportunities for upselling additional services or offering
        promotional discounts.
        Strong critical thinking skills and motivation to deliver in a challenging high volume,
        demanding environment.


Certifications

Certified Martial Arts Instructor, American Martial Arts Association                              2017
Board Certified Credit Consultant                                                                 2019
Skills & Abilities

       Strong understanding of legal and financial principles from previous roles in law and
       brokerage firms.
       Proficient in legal research and documentation from experience as a Paralegal within the
       RML department.
       Managed a team of 16 instructors and staff, fostering a positive and productive work
       environment.
       Assisted in ad hoc projects and initiatives as required.
       Demonstrated experience in B2B and B2C partnerships.
       Identified a recurring error in our data entry process and proposed a solution that was
       implemented and resulted in a 15% reduction in similar errors.
       Through my meticulous attention to detail, I reduced data entry errors by 15% over a six-
       month period.
       Solid background in financial analysis and investment strategies from role as an
       Investment Associate.
       Possessing the strong time management skills needed to manage multiple projects and
       priorities simultaneously.
       The proven ability to analyze key performance indicators (KPIs) to measure the
       effectiveness of various business operations and strategies.
       Proficient in Microsoft Applications (PowerPoint, Excel, Outlook, Word), Salesforce &
       Oracle Fusion.
       Strong verbal, written communication, presentation, and organizational skills



  Gather and input data in database, and verify accuracy of valuable company information
  Review data for errors or redundancies, make corrections, and check outputs
  Research information needed for completing documents with minimal oversight
  Optimize operational efficiency by quickly and accurately adding to and maintaining the
  quality of large amounts of data in our proprietary database
  Recommend data management solutions according to business requirements
  Ensure usability of data entry software and equipment, and manage malfunctions
  Handle requests for data from managers and employees
  Achieve organizational goals while adhering to best practices