| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
Phone: PHONE NUMBER AVAILABLE E-mail: EMAIL AVAILABLE Monroe, NJExperience summary:Results-driven Business Analyst with over 5 years of experience in improving business processes, analyzing data, and providing actionable insights.Skilled in project management, stakeholder engagement, and implementing effective business solutions.Proficient in data analysis tools and methodologies, with a strong ability to translate complex data into clear and concise recommendations.Proficient in creating business requirement documents (BRD), Functional Requirement Documents (FRD),UML Diagrams using various tools including MS Visio, Jira and SQLProficient in writing detailed use cases, developing test cases and coordinating user acceptance testing with the business customerParticipated in Project Assessment, Functional Analysis, Business Process Modeling, and Requirements Gathering; and converted business Requirements into Functional Specifications using UML TechniquesParticipated in Project Assessment, Functional Analysis, Business Process Modeling, and Requirements Gathering; and converted business Requirements into Functional Specifications using UML TechniquesProven track record of team management and leadership skills excellent presentation skills and regarding to communicating with both business and technical termsProficient in writing detailed Use Cases, developing Test Cases, and coordinating User Acceptance Testing with the BusinessCustomers Analytical, methodical and resourceful approach to Problem Solving, Root-cause Analysis, Conflict Resolution, Negotiation Strategies to meet the business requirements.Technical Skills:Windows OS, Microsoft office (Word, Excel, PowerPoint, Outlook), MS Visio, UML, SQL server, JiraProfessional Experience:Business AnalystNJM Insurance, West Trenton July 2023 - June 2024The project was to develop a web-based application which would provide online insurance services to their customer and Agents.The application involved quotation tool and allowed customers to purchase the insurance online after selecting the insurance plan,pricing and location details. The system also allowed agents to quote or complete application online on behalf of the customer.The application consists of Health insurance, Policy and Claim service module.Responsibilities:Conducted user interviews, JAD sessions with stakeholders, SMEs to gather requirements and analyzed the requirementsDocumented High Level Logical Data Models and BRD supporting documents containing the essential business elements, detailed definitions,and descriptions of the relationships between the actors to analyze and document business data requirements.Created Use-Case diagram, Sequence Diagram and Activity Diagram after accessing the scope of the Project and understanding the business processes.Modeled the AS-IS system and performed GAP Analysis for the existing system to map it to the To-Be system.Worked closely with the UI team to model the screens, which met user defined requirements, organizational and regulatory standards.Coordinated and monitored with the PMO group in defining timelines & schedules for the Project, maintained progress status using MS Project.Communicated status of efforts to management and business partners on a regular basis to ensure that all stakeholders have accurate andcurrent information throughout the process.Conducted User Acceptance Testing (UAT) with the stakeholders and business users, fixed the discovered errors and verified it through regression testingAssisted end users and IT staff in the use of data to satisfy informational and reporting requirements and implementing and using SQL and DBMS.Environment: UML, Windows Server 2003, HTML, Excel, Visio, MS Project, Power Point, SQL Server 2005Student InternGEICO, Cherry Hill, New Jersey. May 2022 Dec 2022Collaborated with team members to develop better retention to improve customer satisfaction.Organized a better system and provided various incentives to help keep hiring employees long-term in working for the company.My team and I achieved 2nd place for the best retention strategies against several other groups in the Geico's case competition.Coordinated working sessions with business stakeholders to discuss initiatives including (planning agendas, managing action items and follow ups)Developed and managed new processes and workflows for measuring KPIs, collecting data, and presenting the data visually. Automating data collection processes where possible.Supported the departments operating rhythm for long range planning (LRP) as neededAssisted with creating presentations to communicate strategic Initiative scope, findings and execution plans to management, stakeholders, and broader groups across GEICOEnvironment: UML, Windows Server 2003, HTML, Excel, Visio, MS Project, Power Point, SQL Server 2005, JiraEducation: Rutgers University, Newark B.S in Criminal Justice 2019 2023Trainings: Fundamentals of Business Analyst Janbask, 2023 |
