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Click here or scroll down to respond to this candidateCandidate's Name
Frederick, MD PHONE NUMBER AVAILABLEEMAIL AVAILABLEEffective Administrative Assistant with a strong history of providing top-notch administrative support to clinical health facilities and ensuring delivery of high-quality patient care services. Possess excellent organizational, communication, problem-solving and team-working skills as well as good knowledge of computer applications, and basic medical terminology. EXPERIENCENOVEMBER 2016 MARCH 2023-40HRSGENETIC COUNSELOR/CLINICAL ADMINISTRATIVE ASST,GENEDX Establish, maintain, and revise departmental and patients files and records as well as ensure their accuracy and confidentiality based on HIPAA laws Serve as a liaison between genetic testing laboratories and genetic counselors including supplying necessary information to genetic laboratories and inquiring about genetic testing turnaround times Contact genetic testing laboratories regarding sample availability, sample requirements, test costs, and other relevant information Follow up with patients for test results disclosure and to facilitate further consultation or testing when indicated Identify, order, and process appropriate genetic testing and screening for clients Prepare and maintain accurate patient and staff records in the departments database system, and update them timely as well as conducting audits of medical staff's documentation Maintain current knowledge of client accounts by reviewing daily activity online and applicable reports Provide administrative support to General Manager and a team of local sales reps Complete Genetic Testing Requisition Forms Ensure any release of information requests were HIPAA compliant 2AUGUST 2008 NOVEMBER 2016-40 HRSADMINISTRATIVE ASSISTANT, GENEDX Performed various secretarial/clerical duties such as documenting, photocopying, faxing, mailing, and organizing filing system Maintained records and files of current and post projects, operations, and decisions Managed daily office operations and maintenance of equipment, maintaining accurate records for all business supplies. Effectively handled the management of patient flow to gain customer satisfaction and quality outcome Ensured procedures are adhered to by staff to obtain optimum customer satisfaction Verified that the databases were complete, accurate, and available only to authorized personnel Answered all incoming phone calls to handle inquiries as well as sorted and distributed incoming mails Trained new and existing staff on new computer systems and facilitated communication between clinic and system support specialists. Verified accurate and timely completion of all necessary documentation and forward to appropriate branch contactMARCH 2007 AUGUST 2008 -40 HRSLEAD TEACHER, GAITHERSBURG DAY NURSERY Created lesson plans and as well as prepares documentation boards highlighting students' achievements Collaborated with co-teacher on developing new classroom projects, lesson plans and monthly themes Completed all required documentations and prepared progress reports Maintained ongoing communications with parents Establish policies and procedures for inside and outside the classroom Attended and participated in all staff meetings, center events, and parent/customer meetings as requested JULY 2005 MARCH 2007ASSISTANT MANAGER, THE AVENUE-40H HRS Answered customer questions and concerns in person and on the phone Supervised and trained employees Managed returns and exchanges Conducted monetary deposits and accounting for cashiers drawers Inventoried merchandise on the computer3EDUCATIONMAY 2021 CURRENTGENERAL STUDIES, MONTGOMERY COLLEGEJUNE 1990 - 1991CHILD CARE CERTIFICATION PROGRAM, MORGAN STATEUNIVERSITYSKILLS Office Administration Microsoft Office (Excel, Word,Outlook, Teams) Document &CorrespondencPreparation Data Entry File Management Customer Service |
