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Street Address Lilly Brooke driveLoganville, GAProfessional summaryPHONE NUMBER AVAILABLEEMAIL AVAILABLEMental Health Technician with over 7 years of experience in behavioral health settings, adept at enhancing patient outcomes and team productivity through streamlined project delivery. Skilled Forklift Operator and Production Assembler, proficient in inventory management, material handling, and assembly line efficiency. Demonstrates strong observational skills, typing proficiency, and customer service, ready to leverage extensive skills in a new role that demands precision and meticulous attention to detail.Employment historyFry master FORKLIFT OPERATOR Shreveport, LaSep 2021 - Jan 2022Efficiently managed inventory and fulfilled orders, enhancing workflow and reducing downtime. Oversaw material delivery for production, ensuring accuracy with scanner certification. Supported team by stocking shelves, maintaining organization and accessibility of items. Streamlined material handling processes, contributing to quicker completion of priority orders. Analyzed and executed orange ticket orders, optimizing material flow and distribution.FSprestress PRODUCTION ASSEMBLER Shreveport, LaApr 2021 - Aug 2021 Assisted teammate with sales-processing tasks to meet daily sales goals. Built and maintained effective relationships with peers and upper management to drive team success grinder experiencepulling cablescement batcherTeleperformance CSR Agent Shreveport, La2014-2016 AT&T customer service agent ask probing questions Type 97 words per min Take notes efficiently/ gathering information from customer. Be an active listener Make payment plans Resolve customer issues Make bill payments for customer.Libbey glass FORKLIFT OPERATOR Shreveport, LaJun 2016 - Dec 2020Forklift operatorbringing glass material to the assembly linesSafety checksscanner certifiedunload trucksPhysicians behavioral hospital Mental health technician ShreveportFeb 2021 - Aug 2023Streamlined project delivery, reducing process times by 20%, enhancing team productivity. Enhanced patient outcomes by 20% through efficient project delivery and team collaboration. Implemented meticulous monitoring protocols to ensure top-quality patient care.Fostered a positive environment that supported patient mental health and staff well-being.EducationHIGH SCHOOL DIPLOMA Withrow university high school Shreveport, La LIBERAL ARTS University of Cincinnati Cincinnati, OHMedical assisting Remington College-Shreveport Campus Shreveport Jan 2022 - Sep 2023SkillsTyping skills at 97 words per min (Experienced) forklift driving skills (Experienced) assembling (Skillful) great observer (Experienced) Customer service (Experienced) grinder machine skills (Experienced)Additional informationFORKLIFT OPERATOR Fry masterBringing material for kitters stocking shelves finishing orange ticket orders scanner certifiedPRODUCTION ASSEMBLER FSprestress Assisted teammate with sales-processing tasks to meet daily sales goals. Built and maintained effective relationships with peers and upper management to drive team success grinder experience pulling cables cement bather |