Candidate Information Name Available: Register for Free Title Operations Manager Customer Service Target Location US-NJ-Sayreville Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
Search 2 million Resumes Keywords: City or Zip:	Related Resumes Operations/Customer Services Management Marlboro, NJ Customer Service Operations Manager Branchville, NJ Customer Service Management Operations Manalapan, NJ Operations Manager Customer Service Wanaque, NJ Operations Manager Customer Service Newark, NJ Operations Manager Customer Service Mantua, NJ Customer Service Operations Manager Newark, NJ

Candidate's Name
PHONE NUMBER AVAILABLEEMAIL AVAILABLEProfessional SummaryProviding 20 + Years of specialized skills in Logistics as a Sr. Operations Manager demonstrating the ability to lead diverse teams of professionals to advanced levels of success in extremely competitive industries & fast-paced settings; Facility Management with disciplined methods & an extensive track record of hands-on knowledge in strategic planning, distribution expansion & project/product methodologies. Proven capability to effectively analyze business requirements, potential opportunities, identify deficiencies, and develop cost-effective results for enhancing productivity to increase revenues to boost customer service relations with open lines of communication in the 3PL Industry.Professional ExperienceCraft Global Springfield, NJNorth America Transportation Manager April 2022 - PresentChief Rate Provider: Quoting Multi-Modal transit for the U.S. Canada & MexicoPower Broker: Dry Vans/Reefers/Flatbeds/Step Decks/Conestogas/HazMat/PupUrgency Advocate: Emphasizing importance for LTL/FCL/LCL Cargo retrievalPrimary Support: Backing Dispatchers for Bonded, Drayage & Specialized LoadsP&L Responsibility: Reporting weekly updates to CEO & Director of OperationsVendor Direction: Coordinating with CFS for International Cargo TransloadingProcess Improver: Mandating detailed internal operational notes in system ordersIndustry Savvy: Tracking HOS & legal weight under FMCSA & DOT regulationsEducationRutgers University Newark, NJB.S.B.A. October 2012Magna Cum Laude GPA: 3.8CertificationsTSA Certified # FD50CB3CEB59HazMat Certified # DCE5B81819  49CFR/IMDGOSHA Compliant Certified Forklift OperatorCandidate's Name
PHONE NUMBER AVAILABLEEMAIL AVAILABLEAdditional ExperienceUltra Logistics Fair Lawn, NJSr. Operations Manager July 2020 - April 2022Freight Supervisor: Utilizing Load Boards posting available cargo & requirementsNegotiation Pro: Granting fair and competitive rates to Carriers & Owner OpsBroker Manager: Approving Freight Agents offers & assigning DispatchersCarrier Champion: Solidifying trustworthy relationships covering repeat loadsDouble-Broker Prevention: Confirming staff is approved for MC#s providedEnsuring Income: Meeting with Development Managers affirming Profit MarginsKey Contact: Addressing company & client inquiries with Reverse LogisticsCorporate Protector: Obtaining COIs with suitable coverage from Insurance RepsRescue Moves: Recovering loads from transport failures to safeguard deadlinesInvoice Generation: Billing/Claims/Layovers/Detention Times & TONUsTracking & Tracing: Evaluating shipments through 4KTS, DAT, & MacroPointSKILLSTechnical Knowledge: MS Office, DAT, McLeod, Voyageur, Xcelerator, Crown, Aljex, DrDispatch, Truckstop, Primus, ArcGIS & multiple TMS/CRM SystemsGeography Ace: Expert knowledge of Market Conditions & Metropolitan AreasTeam Player: Establishing open communication with instant conflict resolutionCustomer Rapport: Consistent updates thru verbal & written communicationSuperior Multi-Tasker: Excellent research abilities in high pressure situationsProblem Solver: Detailed responses thru extensive experience & analytical skillsTroop Leader: Training with a professional understanding & logical expertiseOnboarding Security: Vetting Carriers under rigorous requirements for approvalCandidate's Name
PHONE NUMBER AVAILABLEEMAIL AVAILABLEAdditional ExperienceGuardian Data Destruction South Hackensack, NJLogistics Manager August 2016 - July 2020Supervising Driver Teams: Shred & Decom Crews with Daily Dock OperationsQuoting Pack/Ship & Transit: Spot Quotes with VAR (Value Added Resale) ratesClient Contact: Confirming dock limitations APPT times and loading equipmentElite Dispatcher: Prepping drivers to asset recoveries with explicit packing detailsDirecting Agents: On-Demand pickups for White Glove Packing/Cross DockingScheduling & Routing: LTL retrievals through a self-built Carrier NetworkReserving FTL Trailers: Informing In-House Department Heads of ETAsMark IV Transportation & Logistics Kearny, NJTerminal Manager May 2008 - August 2016Managing & Training: Nearly 200 employees including 140+ Drivers,9 Dispatchers, 6 CSRs, 30+ Warehouse Personnel & 5 Technician SpecialistsAssigning Dispatchers: Covering driver routes for rush & distribution ordersPrimary Contact for Temperature Controlled Medical EquipmentRecruiting & Retaining: Company Drivers & 1099 Independent CDL ContractorsEnsuring Loads: Running line hauls from EWR to BOS, SYR, PHL & BWICertifying Cargo: White Glove Packing for Final Mile Deliveries & InstallationsInspections: Warehouse & Yard checks for OS&D freight and dock hazardsNOTABLE CLIENT FOCUS: VERIZON * FACEBOOK * FIVE BELOW * VISAMICROSOFT * DOW CHEMICAL * JEFFERIES * AT&T * SALESFORCEDART CONTAINER * HSBC * SEARS * THORATEC * EDWARD DON & CO.