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Name Available: Register for Free
Title Customer Service Data Entry
Target Location US-IL-Round Lake
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name Volo, IL 60073 PHONE NUMBER AVAILABLE EMAIL AVAILABLEBold ProfilePROFESSIONALSUMMARYEncouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.SKILLS A driven and energeticprofessional with more than 20years experience working inOffice ManagementAnd Customer Service.Knowledgeable in multiplecomputer programs, includingMicrosoft Word,Excel, PowerPoint and Outlook. Iam a team player with thewillingness to work independently,fastLearner with a drive to learn moreand a good communicator,seeking a position to effectivelyutilizeMy current knowledge andexperience.Office and Account ManagementTeam BuildingCustomer ServiceSalesProject ManagementAccount ReconciliationHuman ResourcesResearchWORK HISTORY BUSINESS MANAGER 11/2022 to CURRENTSkipper Bud's - Marine Max Antioch, ILHelp customers with financing and closing deals, selling warranties and protection products, structuring deals and helping customers Working with multiple banks on dealsData entryBUSINESS MANAGER 03/2018 to 05/2022Munson Marine Fox Lake, ILHelp customers with financing and closing deals, selling warranties and protection products, structuring deals and helping customers Manage the marina for customer seasonal services, slip and storage Data entry to complete inventoryBank depositsTraining new hiresServicing navigation systemsInvoicingPROJECT MANAGER 01/2015 to 03/2018Lighthouse Dock & LiftQuotes for new jobsWorking with customers with new and used products and lifts Scheduling jobs throughout the seasonLICENSE AND TITLE CLERK AND SALES 01/2013 to 01/2015 Gillespie FordFinalize all deals of new and used vehicle purchases - all paperwork for vehicle purchases come to the clerk to get finalized and all paperwork will get sent to the loan company and stateObtain all titles of trade in vehicles or pay off all trade in vehicles with a payoff amount and keep all records of titles fore new and used inventory - all pay offs for trade in vehicles are paid off by the clerk once the new deal is fundedIt is the clerks responsibility to make sure all funding is secured and all deals are completeKeep records on all Demo vehicles for employees - the state audits all demo vehicles and the clerk keeps records of every vehicle taken as a demoPay all appropriate taxes to counties or states that apply per customer - Cook County and other states require paying taxes separately verses in the original deal and the clerk is to pay those taxes once a month Enroll customers and pay for all warranties the customers purchased at the time they obtained their new vehicles - all warranties are to be paid and the customers enrolled by the clerkDealer trades with local dealerships - vehicles traded between dealers came through the clerkSales consultant in 2013 - I sold vehicles as well before offered the office position.OFFICE MANAGEMENT/EXECUTIVE ASSISTANT 01/2011 to 01/2013 D Mechanical HVAC CoAnswer all calls from customers and vendorsPrint all blue prints and write up all estimates and send out for all bids on products needed for project - every bid had multiple products needed for HVAC and all of those bids would be in place within a half hour of getting the blue printsEnter and schedule all payments for Accounts Payables and contact customers for Accounts Receivables - all invoices and scheduled payments to be received were updated every day for the president of the companyCreate and dispatch all employees to current jobs daily - employees had their work orders by 5pm the night before they were scheduled on a job. NIGHT TIME MANAGER 01/2003 to 01/2010Direct Counseling, IncCreate and keep up-to-date files for all clients - files were updated daily Gather information for all clients from Court House daily - arrest information, court dates, etcUpdate all customer databases after each group session - clients were ordered to attend between 4-25 classes and those records were updated multiple times a dayType all dictated report for license hearings and status reports for all court cases - the reports were to be typed up within a day, some reports being 30 pages in lengthAll reports were completed in a timely manner for the client Status letters were done on request for clients going to court only. EDUCATION Associate's degree 2009College of Missouri, Crystal Lake, ILCollege of Lake County, Grayslake, IL 2007High school diploma or GED 2005McHenry County College, Crystal Lake, ILCERTIFICATIONS Microsoft Word (10+ years) Microsoft Outlook (10+ years) Microsoft Excel (10+ years) Quickbooks (10+ years) Dealer Track (5 years) Bookkeeping (10+ years) Front Office (10+ years) Scheduling (10+ years) Billing (10+ years) Accounts Payable Office Management (5 years) Accounts Receivable Event Planning Databases Payroll Management (3 years) Financial Report Writing Accounting Computer skills (10+ years) Project management (3 years) Microsoft Office (10+ years) HVAC (2 years) Management Business Management Personal Assistant ExperienceWilling to relocate: AnywhereADDITIONALINFORMATIONWilling to relocate: Anywhere, Authorized to work in the US for any employer

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