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Candidate's Name
Educating customers about our services.Demonstrated strong communication skills through effective interaction with diverse individuals, ensuring clear understanding of customer needs. Ability to multitask and prioritize tasks effectively, maintaining composure in high pressure situations to meet customer expectations and ensure a positive experience.Octapharma PlasmaSr. Phlebotomy 2022-currentEXPERIENCEPHONE NUMBER AVAILABLE EMAIL AVAILABLE Irmo Sc, 29063 Proficient in managing medical office tasks, including appointment scheduling, patient data entry, and maintaining accurate records. Excellent communication skills through interaction with patients, physicians, and colleagues, ensuring clear and effective information exchange in a medical office setting.Skilled in using medical office software (EPIC) and databases contributing to effective workflow and enhancing the overall functioning of the medical office.Adaptability in transitioning from medical office environment to a call center role, showcasing a versatile skill set applicable to customer service and support positions.Lexington PodiatryMedical Assistant/Medical Office Technican 2019-2022 Customer ServiceCommunication skillsActive ListeningProblem SolvingAssociate of Applied Science HealthScience with a Concentration in MedicalAssistant Columbia, Sc2017-2019LeadershipEmpathyMultitaskingCritical ThinkingTime-managementPatienceAdaptabilityResourcefulnessSKILLSEDUCATIONThis is a call center that handles a high volume of calls. Assisted customers in identifying issues and explained solutions and placing them in CRM systemAbide by HIPPA laws and regulations.Provide support over the phone, through chat and emails. Client Services Specialist,Working Solutions  Remote2017-2019EXPERIENCE ( CONTINUED)Certification in Phlebotomy 2019