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Street Address Vley Road Apt 18Scotia, NY Street Address
PHONE NUMBER AVAILABLE Cell PhoneEMAIL AVAILABLEPROFILEAdministrative support professional offering versatile office management skills and proficiency in Microsoft Office programs. Strong planner and problem solver who readily adapts to change, works independently and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines without compromising quality.EDUCATIONCapella University Attended 2009-2010In pursuit of Masters Degree in Clinical PsychologyDid not finish degree. Had one more semester left.State University of New York - Brockport Class of 05Bachelors Degree Psychology & SociologyMinor in Criminal JusticeSchenectady County Community College Class of 02Associates in Arts Humanities & Social SciencesCOMPUTER SKILLSMicrosoft Windows Microsoft PowerPoint MyWorkSpaceMicrosoft Word Microsoft Access WMSMicrosoft Excel Microsoft Visual BasicMicrosoft Schedule Microsoft OutlookWordPerfect SSPSEXPERIENCEJerusalem ManagementProperty Manager - March 2023 April 2024Prepare leases, deposit agreements and rider coverage for tenants in student housing in the Capital DistrictCollectionsWriting up work ordersContacting tenants for any reason that the owner needs themOverseeing the workers to ensure properties get cleanedDIRADCustomer Service Representative February 2020 January 2023Assisted clients with setting up appointments for COVID testsAssisted clients with setting up for other various government programsAssisted all clients remotelyHad to have a quiet area to be able to appointment set or take down the information required for the positions.Had to transfer calls using online systemsCounty of Schenectady - Department of Social ServicesSocial Welfare Examiner - November 2018 - January 2023Conduct interviews for the SNAP programProcess Applications for the SNAP programTroubleshoot issues with budgets and accounts.Conduct statewide searches for social service-related accounts.City of Schenectady - Mayor McCarthys OfficeAdministrative Assistant to the Mayor - July 2016 - November 2018Manage the Mayors ScheduleWrite and edit Proclamations & Citations.Answer a multi-line phone system.Manage Committee meetingsProcessed weekly and monthly assignments on time.Capital Region BOCES programSubstitute Teacher & Office Assistant November 2013 - 2015Ensure school rules are followedProperly supervise children and ensure assignment is finishedfor the dayGrade some regional testsAnswer multi-line phonesHelp to type up letters and other general office assignments.Worked at Mont Pleasant Middle School as a regular substitute for a Home and Careers teacher and handled the class for the school year in the mornings.Vanderheyden HallDirect Care Supervisor September 2008 April 2010Ensure children are safe and well cared forProcessed weekly and monthly reports and documentation in a timely fashionEnsured the duties of the Direct Care Workers were carried outEnsured children were properly following their programsNYS Office of Alcohol & Substance Abuse ServicesSecretary I (through Fusco Personnel) December 2007 August 2008Communicated effectively utilizing a 15 line phone systemCoordinated the scheduling of meetingsAssisted in the preparation of presentations and staff meetingsProcessed state travel requests both in and out of stateNYS AssemblySpecial Assistant to the Chairman of the Correction CommitteeOctober 2005 January 2007Acted as liaison between the Correction Committee and the inmatesProvided input and assisted in the drafting and revision of legislationAttended and represented the member at meetingsHelped facilitate investigations within the correction systemPrepared newsletters and other constituent focused communicationsNYS AssemblyAdministrative Assistant January 2001 July 2002Coordinated the scheduling of meetingsAssisted in the preparation of presentations and staff meetingsAssisted callers in a professional mannerProduced documents using a variety of word processing programsREFERENCESAvailable upon request |