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Student: Tougaloo CollegeEXPERIENCEFor the Kingdom, Memphis, TN Head of CustomerRelationsJanuary 2019 - August 2023- Supported and coached direct reports to ensure the fundamentals ofguest service are met and exceeded and that the team members areworking to create a guest environment which is "helpful,professional, and friendly"- Developed and maintains a strong working knowledge of the ziplinesand ropes course- Upheld outstanding and effective visual standards- Ensured equipment is in good usable condition per state standards- Established and communicated training, process flow,- Enforced and led by example safety, personnel accountability, andcleanliness in the workplace.- Maintained positive and productive relationships with otherdepartments, vendors and third-party clients as needed- Wasa visible member of the team, assisting guests with any need thatmay arise during their stayEDUCATIONLausanne Collegiate School, Memphis, TNGraduated May 2023Tougaloo College, Jackson, MS Health & Physical EducationExpected Graduation May 2027PROJECTSFeed The Block For the KingdomOur nonprofit organization worked to produce and provide for families inneed within our zip code. We plated and distributed the food to feed 500to 700 families each day, via on the road deliveries.Free Grocery Giveaway For the KingdomOnce a month our organization packed groceries into boxes and helpedload and distribute them to those who need it, dispersing an estimated750 cars filled with free groceries.Loganville, GA 30052PHONE NUMBER AVAILABLEEMAIL AVAILABLESKILLSCollaborationProblem-SolvingProfessionalismDisciplinedTechnical AnalysisTeam WorkGoal DrivenDetail Oriented