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| Click here or scroll down to respond to this candidateCandidate's Name
P: PHONE NUMBER AVAILABLE E: EMAIL AVAILABLEProfessional AbstractAfter some reflective time and valuable experiences, I am actively seeking new opportunities in the realm of administrative; management and training roles through Office administration and development; Training/ Mentoring/ Teaching. Throughout my career journey, I've had the privilege of honing my skills in designing impactful learning experiences, fostering growth mindsets, and driving organizational success through innovative training strategies. Now, I'm eager to bring my expertise and passion to a dynamic team that values creativity, collaboration, hard work and continuous learning with a growing company.Professional HighlightsExcellent customer service support and follow up/ conflict resolution specialistTrained & managed team through effective innovative skills; coordination and building relationship amongst team membersYouth development and trainingForklift and OP CertificationMicrosoft OfficeProfessional ExperienceGMA Construction Group, Chicago, IL (2022-2024)Front Desk ClerkFulfilling administrative tasks for the full officeCoordinated and managed customer/ client relations and communicationHaving the poise and efficiency to make suggestions and respond to questionsManaged administrative support and duties aiding in productivity and efficiency amongst various departments as well as President and Vice President of the company (faxing, copying, printing, forwarding emails & calls, distributing/ sorting mail)Assisted in coordination and organized department and/or team meetingsGreeted and welcome guests, staff, and clients and maintained cleanliness of office areaEngage in unique initiatives or manages them as neededExpert knowledge of Microsoft Office and reservation systemsFedEx Ground, Chicago, IL (2020-2022)Package Handler/ Special Operations ManagerEnsured efficient package sortation through management of package handlersTended to damage and incorrectly addressed packages in a timely manner to optimize delivery time, providing quality assurance and customer serviceLed and educated new personnel to monitor and manage production levels of successAnalyzed customer feedback to develop innovative strategies improving customer service and satisfactionPackage handling within fast paced environment sorted, scanned, loaded/unloaded and distributed packages; tracked shipments to ensure packages properly loadedFacilitating with administrative tasks, and monitoring employee performanceOne Summer Chicago, Chicago, IL (2017-2019)Data Entry ClerkPrecisely entering and correcting informationExamine, amend, and remove data to make sure it is accuratePrepares payroll, and verifies time sheets, reports, etc.Create and update data entry forms, then delete files containing unneeded informationDance InstructorChoreographed and taught dance techniquesPerforming arts training and childcareChicago Park District, Chicago, IL (2014-2016)Sports 37 Activities InstructorDemonstrated proper techniques and skills in specialty sportsmanship and encourages creativity in team and participantsEnforced and promoted safety guidelines for specialized activities and security of park district facilitiesAdapted programs to reflects differing levels of participants skill developmentTaught instructional and recreational sport activities; maintained teaching instruction books and paperworkAssisted in additional training and development for apprentices and recreational leaders as neededTaught instructional sport activities for day camp youth between the ages of 5-13 years old in softball, volleyball, basketball, football and soccer; taught leadership and college readiness skills to studentsEducation & AffiliationsNorthern Illinois University, DeKalb, IL (2018-2020)Curie Metropolitan High School, Chicago, IL (2014-2018)FAA Summer Intensive Dance Program, Champaign, IL (2016)Forward Momentum Dance Program, Chicago, ILTeen Violence Prevention Volunteer, Chicago, ILYouth Dance Leadership, Chicago, IL |