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Click here or scroll down to respond to this candidate Certifications: Certified Technical Writer (Society of Technical Communication) Information Mapping Technical Writer
Objective: Detail-oriented professional with a proven track record in writing Standard Operating Procedures (SOPs) for diverse industries, leveraging FSPro and Microsoft Word. Seeking to contribute expertise in process documentation and improvements for dynamic organization using SDLC (Systems Development Life Cycle) or other documentation procedures.Professional Experience:Senior Technical Writer SOPs (Standard Operating Procedures)Intechs.com - HealthcareJanuary 2019 - Present Developed comprehensive SOPs for large-scale manufacturing and healthcare processes, ensuring compliance with industry standards and regulatory requirements. Collaborated with cross-functional teams to gather information and verify procedural accuracy. Utilized FSPro and Microsoft Word to create clear and concise documentation that improved operational efficiency and reduced errors. Conducted regular reviews and updates of SOPs to reflect process changes and continuous improvement initiatives. Trained staff on SOP implementation and best practices in procedural documentation.Technical WriterIntechs.com (Digital) - Knowledge ManagementMonth Year - Month Year Authored SOPs and user manuals for software applications and technical systems used by small businesses. Worked closely with engineers and subject matter experts to translate technical information into user-friendly documentation. Edited and formatted documents in Microsoft Word, adhering to company style guidelines and branding requirements. Conducted usability testing and gathered feedback to refine documentation and enhance user experience.Education:Degrees and Certifications Bachelor of Arts and English and Society of Technical Communication TrainingWilliams College and Iona College, USASkills: Proficient in FSPro and Microsoft Word for SOP development and technical writing. Strong attention to detail and ability to communicate complex information clearly and effectively. Experience in conducting research, interviews, and documentation reviews. Knowledge of industry standards and best practices in procedural documentation. Excellent organizational skills and ability to manage multiple projects simultaneously.References: Available upon request.This resume highlights Candidate's Name 's expertise in writing SOPs using FSPro and Microsoft Word, showcasing her experience in both large-scale manufacturing environments and smaller businesses. It emphasizes her technical writing skills, attention to detail, and ability to collaborate effectively with cross-functional teams. |
