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Click here or scroll down to respond to this candidateCandidate's Name Gonzalez
Bensalem, PA Street Address
EMAIL AVAILABLE
PHONE NUMBER AVAILABLE
Authorized to work in the US for any employer
Work Experience
Office Manager
vista auto group inc-Philadelphia, PA
July 2017 to Present
Receiving and organizing correspondence, answering and forwarding calls, and creating business
letters and records.
Maintained impeccable office organization to support efficiency, professionalism, and performance
objectives.
Coded and entered daily involves an in-house accounting software.
Monitored payments due from clients and promptly contracted clients with past due payments.
Quality Control Inspector
FedEx-Philadelphia, PA
September 2015 to May 2022
Assisted in loading delivery trucks with prepared packages.
Used scanners to track parcel information, condition, or receipt.
Secured items in the truck
Customer Service Representative
Frontier Airlines-Philadelphia, PA
November 2015 to July 2017
Checked baggage and collected baggage charges.
Processed reservations coordinated standbys and monitored cabin availability.
Tagged checked baggage with an appropriate destination with a 100% accuracy rate.
Printed itinerary and boarding passes for an average of 500 passengers per day.
Responded politely to passenger complaints regarding ticketing and baggage handling.
Office Assistant
Office of Councilman Curtis Jones Jr-Philadelphia, PA
September 2012 to June 2016
Greeted visitors or callers to handle questions or direct them to the appropriate staff.
Organizations files, developing a spreadsheet, fax reports, and scanned documents.
Assistant Manager
Holiday Inn Express and Suites-Bensalem, PA
January 2010 to April 2012
Assist in managing the daily operations of the hotel, ensuring a smooth and efficient workflow.
Supervise front desk staff, housekeeping, and maintenance teams to ensure quality service and
adherence to hotel policies.
Address guest inquiries, complaints, and feedback promptly and professionally, striving to exceed their
expectations.
Manage room inventory, reservations, and pricing strategies to optimize occupancy and revenue.
Collaborate with the Hotel Manager in implementing marketing strategies and promotional activities.
Conduct regular training and performance evaluations for team members to enhance service delivery.
Education
Bachelor's degree in Marketing
University of Puerto Rico-Ponce
September 2008 to June 2014
High school diploma
Dr. Maximo Donoso Sanchez - Juana D az, PR
June 2002 to June 2008
Skills
Accounting Software
QuickBooks
Funding
Office Management
Accounts Receivable
Bilingual
Contracts
Public relations
Patient monitoring
Microsoft Excel
Time management
Outside sales
Certifications and Licenses
Driver's License
Assessments
Work style: Reliability Proficient
August 2024
Tendency to be reliable, dependable, and accountable at work
Full results: Proficient
Sales skills Proficient
July 2024
Influencing and negotiating with customers
Full results: Proficient
Food service: Customer situations Proficient
July 2024
Identifying and addressing customer needs in a food service setting
Full results: Proficient
Customer focus & orientation Proficient
July 2024
Responding to customer situations with sensitivity
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued
development in any professional field.
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