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Staten Island, NY M: PHONE NUMBER AVAILABLE EMAIL AVAILABLE LINKEDIN LINK AVAILABLEInformation Technology Executive: COO, CIO, CTO, VPAccomplished and results-driven technology executive with a track record of facilitating corporate success through strategic IT leadership. Proven expertise in increasing profitability by delivering innovative technological solutions that reduce overhead and waste. Experienced in overseeing technology, cloud computing, big data analytics, marketing, business intelligence, product development, and strategic planning at the corporate level. Skilled in delivering deep insights into ROI and the business impact of technical initiatives. Adept at bridging the communication gap between technical and non-technical stakeholders. Known for building, inspiring, and retaining high-energy teams. Strong problem-solving, directorial, and analytical skills.Core Competencies include:Strategic IT Planning Global IT Operations & Governance Infrastructure ModernizationLeadership and Talent Management Cross-Functional Collaboration Team Building & TrainingPROFESSIONAL EXPERIENCEEyeball Corp., New York, NY 2023 PresentVice President, IT and OperationsEyeball Corp., a startup dedicated to revolutionizing financial literacy for Generation Z through a unique social media platform, empowers young minds with comprehensive financial knowledge. My key responsibilities and achievements include:Led operations to achieve peak efficiency, aligning swiftly with the mission to revolutionize financial literacy.Streamlined operations for an improved user experience, resulting in a more agile and responsive model.Guided teams towards organizational goals, nurturing an innovative and inclusive culture to enhance strategic objectives.Managed finances with a focus on budgeting, planning, and cost control, ensuring sustainable growth.Assessed and mitigated risks to protect the mission and enhance resilience, ensuring consistent progress.Established and monitored key performance indicators (KPIs) to measure success in engaging and educating the target audience.Led the integration of advanced technologies to enhance the platform, improving learning outcomes and user experience.Ensured stringent compliance with all regulations, maintaining content integrity and operational trustworthiness.CVS Health Inc. Woonsocket, RI/Hartford Ct/Remote 2016 2023Executive Director, Infrastructure ServicesLed 7 directors and 70-230 employees, serving as the primary point of contact for all CVS lines of business regarding technology service, proactive improvements, relationship management, and overall service improvement programs. Supported Retail, Pharmacy, Digital, Home Care, and Insurance lines of business.Oversaw technology infrastructure delivery, IT governance, security architecture, and operational activities in both traditional Plan-Build-Run and DEV-SEC-OPS models.Acted as change manager and senior corporate leader during corporate merger activities, including product re-definition, resource synergy analysis, logistical restructuring, data migrations, and IT strategic planning.Developed and implemented a Resource Allocation Tracking and Reporting tool, enabling CVS IT to forecast resource demand, reducing overhead by 30%, and improving project delivery by over 60%.Created and delivered a process improvement model with onshore and offshore teams, reducing process turnaround times by 400%.Directed all infrastructure technologies and services, including Midrange and Windows servers, SAN/storage technologies, virtualization, and client services.Improved productivity and reduced costs through enhanced use of technology, utilizing Six Sigma methodologies and collaborating with department managers to analyze and document process and system workflows.Executed transformational changes that increased productivity, reduced costs, and leveraged new technology and workflows, maintaining industry-leading revenue cycle performance metrics. Established an internal architecture review process and standards organization.Demonstrated exceptional leadership skills, achieving the highest employee engagement scores and unparalleled employee retention rates while delivering 18% overhead cuts.Responsible for annual planning ($186M Cap / $157M Opex) and project/program delivery.Developed an internal SDI program for automation, achieving savings targets and reducing defects through custom ServiceNow development.Candidate's Name PAGE TWOComputer Generated Solutions, New York, NY 2014 2016Vice President / Global Chief Information OfficerOversaw and directed a team of 52 with an IT capital budget of $9MM.Achieved an average savings of $8.5MM per year.Reporting to the CEO, established global governance policies, IT controls and ITIL processes across five distinct business units.Oversaw all infrastructure, applications, and corporate systems.Deployed a shared services model to provide IT services and resources to all business units introducing cost savings.Successfully drove technology architecture vision across business units and global regions to achieve IT synergies and cost reductions in excess of $5M by centralizing global IT teams into one organization creating centers of excellence.Negotiated global contracts reducing annual costs by $12M.Created global security and operational policies achieving ISO9001, SOC 2, and PCI compliance.Designed and implemented a hybrid cloud environment migrating mail, document storage, development and CRM functions to the cloud leveraging Office 365, MS Azure, Amazon AWS, and Salesforce.Re-architected global WAN and telecom infrastructure saving $250K annually.Outsourced global support functions to reduce the cost of server maintenance and helpdesk support.Reduced helpdesk ticket volumes by 42% due to the creation of self-service portals.Created and launched a global corporate intranet based on SharePoint and O365 services. 6000 active daily connections.Toys R Us, Wayne, NJ 2010 2014Senior Director, IT InfrastructureDirected a 112-member team and managed an IT capital budget of $41.6MM (Achieved savings of $14.5MM)Provided oversight for corporate headquarters, 838 US based stores, and 12 distribution centers.Monitored overseas IT Infrastructure in the UK, France, Spain, Germany, HK, Poland, Australia, and Japan.Oversaw relationships and negotiated contracts with outsourced partners (TCS, HCL, Verizon, AT&T, OLP)Managed corporate project budgets as well as P&L responsibilities.Directed large teams of professionals in the fields of Systems, Network, Web Services, Databases, and Mail.Created, tested and executed disaster recovery planning, outsourcing, change management, and SOX and PCI compliance.Formulated, proposed and participated in the strategy, design and architecture of corporate infrastructure.Managed and reported on both large and small projects, managing budgets and contracts with service provider companies.Evaluated and selected outsourcing vendors.Directly managed system engineering for AS/400, IBM Mainframe, Windows, AIX and Linux, and system administration.ADDITIONAL PROFESSIONAL EXPERIENCEJ.Crew, Vice President Infrastructure and Security, Head of InfrastructureMedco Health Solutions, Director of IT Planning and Strategy, Enterprise Solutions and National Field SupportPershing, Director of Infrastructure ServicesWall Street Access, Director, Network ServicesBantam Doubleday Dell, Systems Manager (Novell/NT)MTV Networks, Coordinator, Consulting Services Group, Senior Computer Analyst / Network AdministratorEDUCATIONCollege of Staten Island (C.U.N.Y), Associate of Science (AS), Finance/International Economics.Microsoft Certified (MCSE)Certified Netware Engineer, Novell Inc.Transitions to Advanced Leadership, Duke Corporate Education, Hartford, CTLeading SAFe, SAFe Program Owner. 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