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PHONE NUMBER AVAILABLE  Felton, PA - EMAIL AVAILABLE - LINKEDIN LINK AVAILABLEOPTICAL STORE MANAGERCUSTOMER SERVICE TRAINING RESULTS DELIVERYResults driven optical retail manager with experience in hiring, training, coaching and store operations. Dedicated to leading teams that work together to drive excellence on key performance indicators.CORE COMPENTICIESOptical Sales Optical Technician Strategic Planning Customer Service Team Building Critical Thinking Adaptability Coaching Store OperationsEXPERIENCEEssilorLuxottica Group 06 / 23  PresentLENSCRAFTERS ASSISTANT MANAGER, Cockeysville, MDThe Assistant Manager acts as a leader in absence of, or in support of the Store Manager & behaves as a business owner within the marketplace & LensCrafters organization.ACCOMPLISHMENTSLaunched LensCrafters F455 in Cockeysville, 07/2023.Lead, grow and train a team that consistently excels across all comps and KPI, achieving 111.7% to goal YTD in 2024.Foster team excellence in customer experience, achieving a 4.8-star review rating.QUALIFICATIONSLIBERTY UNIVERSITY: Associates of Business ManagementAMERICAN BOARD OF OPTICIANRY AND CONTACT LENS EXAMINERSABO Certification Number: 254073