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Title Continuous Improvement Manager
Target Location US-TX-Flower Mound
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Candidate's Name
Candidate's Name @yahoo.com. PHONE NUMBER AVAILABLEQUALIFICATIONS SUMMARYWith over 19 years of experience in manufacturing, telecommunication, and logistics support operations, I am a seasoned Operations and Continuous Improvement Manager. My mission is to deliver high-quality services to our clients and stakeholders while ensuring our operations' safety, efficiency, and sustainability. As a certified Lean Six Sigma Black Belt, I apply data-driven and customer-focused methodologies to identify and eliminate waste, improve processes, and increase productivity. I also leverage my skills in people management and team motivation to foster a culture of collaboration, innovation, and continuous improvement.Warehouse Management: Enthusiastic personnel with drive, determination, and proven ability to deliver targeted goals.Project Oversight: Highly organized with transferable skills in inventory management, financial records, staff development and training, root cause analysis and development of corrective actions; quality control, and process review for continuous improvement. Understand and implement current technology for business development and e-commerce.Key Strengths: Proven leader motivating teams for high performance; understanding cultural issues and corporate climates in a global arena.EDUCATIONWALDEN UNIVERSITY, Minneapolis, MinnesotaMaster of Business Administration, (In view)WALDEN UNIVERSITY, Minneapolis, MinnesotaMaster of Science in Information Technology, 2019UNIVERSITY OF IBADAN, Ibadan, Oyo, NigeriaBachelor of Science in Electronic Engineering, 2002Minor, Electrical EngineeringCertificationAPICS- CPIMCertified Lean Six Sigma Black Belt ProfessionalCertified Lean Six Sigma Green Belt ProfessionalCertified Manager of Quality / Organizational Excellence (CMQ/OE)CPR/AED/First Aid CertificationCertified OSHA Safety TrainerPMP Certification (In View)Certified CompTIA Linux+ ProfessionalCertified Linux Administrator (LPIC-1)Basic SkillsOperations Management Purchasing & Vendor RelationsProject Management Process OptimizationPersonnel Training & Supervision Change ManagementQuality Assurance & Control Data Analysis & P&L experienceStakeholder Engagement Training and DevelopmentRoot Cause Analysis Performance MetricsCross-functional Collaboration Mastery of ERP & SAP systemsMastery of Microsoft SQL and MySQL Knowledge of ISO 9001 & 13485Mastery of AutoCAD & Microsoft Access CI Methodologies (Lean, Six Sigma, Kaizen)PROFESSIONAL EXPERIENCEPenske Logistics, Grand Prairie, Texas 06/2023 to dateOperations & Continuous Improvement ManagerAs an Operations and Continuous Improvement Manager, I lead a team of 70-75 inbound and outbound associates, supervising four direct reports. My responsibilities encompassed achieving human resource objectives by recruiting, selecting, training, scheduling, and coaching employees, ensuring alignment with organizational goals. I communicate job expectations, monitored performance, and enforced policies and procedures to maintain operational efficiency. In driving operational excellence, I contribute valuable insights and recommendations to strategic plans, preparing and executing action plans to optimize production, productivity, quality, and customer service standards. I ensure streamlined operations and enhance overall efficiency by developing and implementing warehouse operations systems, including product handling, storage, inventory management, and shipping processes. Utilizing Lean Six Sigma methodologies, I identify process bottlenecks and inefficiencies, implementing targeted solutions to drive continuous improvement. I ensure alignment with organizational objectives by establishing key performance indicators (KPIs) and regular progress monitoring, providing insightful reports to senior management. My leadership extends to fostering innovation and collaboration through regular training sessions and workshops, empowering staff to contribute to improvement initiatives. I ensure organizational alignment and support by maintaining solid stakeholder relationships and communicating goals and progress effectively.Rheem Manufacturing, Lewisville, Texas 6/2021 to 5/2023Operations Manager IIManaged 15-20 inbound staff with two direct reports. Accomplished warehouse operations human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, and counseling employees. Communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing work schedules; enforcing policies and procedures. Achieved warehouse operations operational objectives by contributing information and recommendations to strategic plans and reviews, preparing, and completing action plans implementing production, productivity, quality, and customer-service standards, resolving problems, and identifying trends. Developed warehouse operations systems by determining product handling and storage requirements, developing, implementing, enforcing, and evaluating policies and procedures, developing processes for receiving the product equipment utilization, inventory management, and shipping, and creating warehouse design by planning layout, product flow, product handling systems, evaluating, and recommending new equipment, developing warehouse operations system improvements by analyzing process work flow, manning and spacing requirements, equipment layout, and implementing changes and maintaining a safe and healthy work environment by establishing, following, enforcing standards and procedures. Updated job knowledge by participating in educational opportunities, maintaining personal networks, and participating in professional organizations. Accomplished warehouse operations and organization mission by completing related tasks as needed.SIMOS Insourcing Solutions, Roanoke, Texas 2/2018 - 5/2021Operations SupervisorSupervised 25-40 outbound staff in a high-volume, fast-paced supply chain operation supplying 20+ distribution locations throughout the United States. Coordinated unloading of inbound shipments and orderly stacking of products. Supervised staff using Kronos for the schedule and labor management system (LMS) to monitor performance. Supervised picking and staging of outbound shipments at the highest possible productivity levels. Verify required outbound paperwork with drivers, ensuring all products are correctly counted. Ensure outbound shipments are accurate and free of damage. Ensure the efficient and safe operation of all materials handling equipment. Ensure that the work schedules are correctly implemented and that jobs are assigned effectively and completed properly. Maintained product locator system. Ensured optimal space utilization through warehouse consolidation and conducted operations promoting safety.FedEx Supply Chain, Coppell, Texas 11/2015 - 1/2018Operations SpecialistLed 15-20 inbound associatesmonitored and updated individual work schedules. Itemize, count, and scan items to update inventory. Reviewed workflows and mapped critical juncture points between departments to improve efficiency. Led picking and packing of stock; transported items to storage locations using a forklift. Used enterprise resource planning software (ERP), JDA, and SAP for daily task schedules. Find, sort, and retrieve items using an infrared barcode scanner.Dangote Groups, Kano State, Nigeria 1/2005 - 7/2015Distribution Center Manager Quality EngineerManaged 180-200 inbound and outbound associates with four direct reports. Managed quality of food and beverages production and packaging line functions through metric design, chart development, and strategic control implementation. Ensured company policies, procedures, and practices were followed to elevate operational results. Developed inventory database that promoted cross-functional integration and alignment of business processes. Created demand path to market and management function through regular performance evaluation and facilitated cross-functional alignment and integration between operations, sales, and marketing that promotes productivity and customer satisfaction. Managed budget, forecast, and formulated operational strategies that enhanced effective production. Plan inventory, ensure quality control, and monitor KPIs. Created a new process to house revisions using a database, eliminating redundancy, and providing a centralized working process. Managed workload to have shipment. Introduced a company-wide bulk purchasing program, renegotiated vendor contracts, and eliminated third-party agents, which resulted in annual cost savings of approximately $2.2 million (7% of annual operating costs). Kept overtime expenses significantly under budget while maintaining objectives.

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