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Click here or scroll down to respond to this candidateCandidate's Name
Gainesville, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLE Over 5 plus years of marketing and advertising experience Excellent communication and relationship building skills Knowledge of needs assessment tools and implementation of the same Precise attention to detail Knowledgeable about strategic planning principles and resource allocation Willing to relocate to: Pensacola, FLWork ExperienceAdmin SpecialistUniversity of Florida - Gainesville, FLSeptember 2023 to Present Serve as the primary point of contact for administrative support on all sponsored project funding. Keep the Colleges Research Admin team informed about Institute post-award sponsored projects activities. Assist in allocating expenditures within predefined sponsored projects budgets and track externally funded budgets, expenses, timelines, and activities in collaboration with the Colleges Research Admin team. Provide guidance to the sponsored projects principal investigators (PIs) on their sponsored projects budgets and allowable expenditures. Assist in instructing Institute faculty and staff on completing processes for spending sponsored project funding. Coordinate administrative logistics for sponsored project activities, including initiating financial transactions, facilitating sponsored project-funded travel authorizations and expense reports, and managing salary distributions for Institute personnel on sponsored project funding. Collaborate with the college finance, human resources, and Research Admin teams to implement distribution changes for Institute personnel. Update financial expenditure reports biweekly from various funding sources and assist in processing scholarship payments. Initiate or serve as back up for other financial transactions as needed, including participant payments. Account Receivable ClerkAlsco - Pensacola, FLApril 2018 to September 2023 Verified vendor accounts by reviewing documentation, rectifying issues and contacting accountholders. Processed incoming payments, confirming information to maintain accuracy. Assessed data and information to check entries, calculations and billing codes for accuracy. Processed end-of-day paperwork using our ABEL system, verifying deposits and rectifying discrepancies. Mitigated risk, maintaining full compliance when executing and tracking bank reconciliations, A/P, invoicing, billing and collections for customers. Charged expenses to appropriate accounts by evaluating transactions and recording entries. Managed over 1,000+ accounts with accuracy in our ABEL system. Verified, allocated and posted transactions in journals and computerized systems from documents such as invoices, receipts and reports. Posted nightly checks and vendor payments, keeping detailed records and receipts. Customer Service Rep/On Call Floor ManagerAlorica - Pensacola, FLOctober 2017 to April 2018 Reviewed customer data to assess current issues and determine potential solutions. Escalated customer concerns, store issues and inventory requirements to supervisors. Consulted with customers to determine best methods to resolve service and billing issues. Greeted customers to facilitate services, determine service needs and accurately input orders into electronic systems. Reviewed account and service histories to identify trends and issues. Answered inbound calls and directed to designated individuals or departments. Resolved inquiries weekly to consistently meet performance benchmarks, including speed, accuracy and volume. Addressed customer service inquiries quickly and accurately. Administrative AssistantUS Department Of Justice Federal Bureau Of Prisons - Aliceville, AL January 2010 to June 2017 Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management. Coordinated troubleshooting, maintenance and updates for office systems. Coordinated daily and weekly schedules and monthly calendar obligations for Office. Monitored and maintained office supplies. Ensured office equipment was properly maintained and stored. Received, sorted, and distributed incoming mail. Account ExecutiveAT&T - Tampa, FLApril 2006 to March 2009 Developed relationships with clients and provided individualized customer service to maintain longevity of accounts. Identified potential customers and evaluated market potential. Negotiated contracts, closed agreements and supported sales team in new product launches. Input customer order details into system, accepted payments and updated accounts. Handled customer satisfaction issues by acting as liaison between accountholders and representatives. Prepared quotes for potential clients, upselling special packages and maintaining high levels of accuracy. Interacted with prospects and asked questions to determine appropriate products and solutions to meet individual needs. Reached out to customers to assess satisfaction, discuss concerns and highlight additional offerings. Identified lucrative leads, built relationships with new clients and upsold services, increasing business development. Made actionable and insightful recommendations for new products, extensions or enhancements. Acquired new business and drove revenue streams by providing cutting-edge services to clients. Reviewed advertising copy, design comps and final art to approve work. Reached out to potential accounts each month. Communicated with clients via email, phone, online presentations, and in-person meetings. Identified and achieved standards and expectations consistently exceeding sales goals. Flight AttendantDelta Airlines - Atlanta, GASeptember 1997 to March 2009 Ensured that prompt communications were distributed between the flight deck and the cabin crew. Served beverages and food items and provided key information about offerings to passengers during flights. Ensured controlled flight environment by responding to disruptive passengers per FAA and federal guidelines. Politely greeted incoming passengers and provided direction to seat locations to facilitate boarding process. Comforted and provided reassurance to passengers during unforeseen or stressful events, such as flight turbulence and flight delays. Promoted efficient use of storage space by instructing passengers on best methods for stowing luggage in overhead compartments and under seats. Completed flight logs, passenger action reports and inventory paperwork with high attention to detail. Inspected interior of aircraft prior to, during, and after flights to ensure proper stowing of emergency equipment. Demonstrated and clearly explained safety processes and emergency procedures to passengers before takeoff. Promoted passenger and crew safety by maintaining airline and federal aviation regulations at all times. Restocked and organized food, beverage and passenger items inventory. Helped guests locate seats and stow luggage in the appropriate locations. Followed safety, passenger and supply pre-flight checklists. Announced flight status updates and information about gate changes over airport's system. Successfully completed recurrent training to further develop professional skills. EducationMBA in Human Resource ManagementColumbia Southern University - Orange Beach, ALMarch 2020 to June 2022Bachelor's degree in AdvertisingUniversity of Florida - Gainesville, FLJune 1991 to August 1996Skills Strategic planning Organizational management Sales Leadership Customer service Upselling Communication skills Federal Aviation Regulations Administrative experience Account management Maintenance Marketing Negotiation Organizational skills Office manager experience Sales support Business development Microsoft Office Bank reconciliation Presentation skills Accounts receivable Contract negotiation |
