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EMAIL AVAILABLE / PHONE NUMBER AVAILABLE / Beaverton, OR Street Address
Professional SummaryTourism professional with training in Literature and experience in itinerary design, customer service and office work. Specialist in Costumer Service Representative, cultural tourism, with outstanding skills in communication and creative writing. I seek to contribute my knowledge and experience to an organization that values cultural integration. Professional with top skills in communication, critical thinking and active learning. Helps cases with professionally prepared documents and thorough research. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Dedicated student interested in applying excellent communication and interpersonal skills to a Legal Assistant role. Experienced in data entry. Can quickly memorize product details and build customer relationships. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Work HistoryIslazul - Coordinador de Turismo Cultural
Granma, Cuba
Dise o y ejecuci n de itinerarios culturales basados en la literatura y la historia local Organizaci n de eventos y actividades que integran aspectos literarios y art sticos Supervisi n de gu as tur sticos y coordinaci n de log sticas para visitas guiadas Personalizaci n de experiencias de viaje enfocadas en el turismo cultural y literario Gesti n de reservas, planificaci n de rutas y elaboraci n de materiales informativos Atenci n al cliente y resoluci n de incidencias.Islazul - Redactor de Contenidos para Turismo
Granma, Cuba
Creaci n de contenido para blogs y revistas sobre destinos tur sticos con enfoque en historia y cultura Investigaci n y redacci n de gu as de viaje literarias Colaboraci n en campa as de marketing tur stico orientadas a segmentos espec ficos.
Projectspublications Gu a Tur stica Literaria: Rutas de los Escritores , Proyecto personal de desarrollo de itinerarios tur sticos basados en la vida y obra de escritores famosos. Art culo: El Turismo Literario como Herramienta de Educaci n Cultural , Publicado en Revista Viajeros. An lisis de c mo las rutas literarias pueden servir como herramientas de aprendizaje cultural.
Skills Redacci n creativa Escritura t cnica Edici n de textos Desarrollo de itinerarios Planificaci n de eventos Atenci n al cliente An lisis cultural Interpretaci n literaria Historia del arte Software de gesti n tur stica Herramientas de marketing digital Redes sociales Liderazgo Organizaci n Resoluci n de conflictos Consulting Document Management Information Collection Discretion and Confidentiality Schedule Coordination Verbal and Written Communication Customer Service Schedule Management
EducationUniversidad Alma Mater
La Habana, Cuba
Licenciatura en Turismo
Especializaci n en planificaci n y desarrollo de productos tur sticos. Formaci n en gesti n de destinos, sostenibilidad y marketing tur stico.Universidad Alma Mater
La Habana, Cuba
Estudio de Letras
Thesis: La influencia de la literatura en la percepci n del turismo cultural. Desarrollo de habilidades en redacci n, an lisis cultural y teor a cr tica.
Certifications Gesti n de Proyectos Tur sticos MINTUR, Cuba Comunicaci n y Relaciones P blicas Islazul, Cuba
LanguagesSpanish:
Native/ Bilingual
English:
ProfessionalPortuguese:
Limited |
