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Professional Summary:1)Technology Team leader for solutions and educating team towards a technological improvement in the environment and strengthening the teams joint efforts while observing and respecting, equality, inclusion, acceptance, and diversity of ideas, towards corporate growth.2)Efficient in conducting, guiding, reviewing, and approving software development of projects that fulfill the organizations expectations. This accuracy reinforces the companys goal to meet and exceed customer expectations while observing and improving all relationships to guarantee full expectations across the board.3)Expense management towards cost savings accuracy by tracking, exercising observation of time and task delivery within the project estimates assigned to the resources. Microsoft Project Management (PMP) effectively used for all large projects and provides an observable timetable to guarantee tasks are done for the projects and achieved as scheduled and accurate cost estimates.4)Entrepreneurial Masters Degree (EMBA) achieving corporate goals and achieving focus on what is critical, important, and necessary for the organizations benefit and their continued trust in protecting the business for the Clients. Positioned to stimulate, create, cooperative interdependent teams towards always achieving corporate goals for the organizations success.5)Demonstrated the listed abilities and summaries, via the knowledge of software development, business analysis, review and examine the testing process and procedures. All processes using mainframe, network, and AGILE Scrum functions confirming appropriate steps for completion of work development within technology, and applications.6)Responsible for approving process and procedures of all development ready for deployment and implementation into the production environment.7)Point Leader as part of Disaster Recovery events, and execution of critical steps to confirm stability and reliability for the company.8)Manage individuals and teams and their requirements to observe the corporations rules, protocols, and requirements for individual and team success.9)Fluent in English and Spanish, reading, writing and translations.Skills1)MS 365 Applications, MS Azure, SharePoint Distribution; Word, Excel, PowerPoint, Access.2)Network Servers3)Risk Management Framework Experience4)Compliance observations via Audits, Data Privacy, Sarbanes Oxley (SOX), and other platforms assigned to comply, serve, detect, correct, and prevent fraudulence to protect our customers data and the Insureds rights of protection.5)Workday Tools, to observe Financial Management, Human Capital Management, and use Service Now (SNOW) to assign resources and tasks to individuals and teams.6)Service Now (SNOW) to assign resources and tasks to individuals and teams.7)Customer service experience to always respect and serve our customers to their full satisfaction.8)Follow all rules, regulations and protocol related to the employment guidelines and responsibilities assigned, which places resilience in honoring the customers and the company for my full dedication with the utmost respect.PROFESSIONAL EXPERIENCE:WFS  Jan. 2024  Present -1)Ramp Agent  Part Time working alongside UPS, Swissport teams, to prepare ULD, for transfer to planes, in Belly, Topside, Platform, Sort, and all responsibilities assigned by WFS Supervisors. CBP Approved.Florida Christian School - Sep. 2021  Jul. 2022:1)Managing and directly working on all Technology needs with the resources.2)Network related functions using Cambium, Aruba (HP).3)POE strengthening ethernet connectivity, monitoring Access Points and Switches.4)Synchronization detection and corrections using MS365 Admin tools.5)Contract Engagement; Budget and Asset Management for IT campus improvements.6)Tier 2 debugging and troubleshooting access failures, IP loss, device failures thru campus Access Points.7)Security system updates and scheduled patching for Firewall and Aruba connectivity.8)Inventory using Active Directory MS365; Azure; Monitor access via MS365.9)Roles and responsibilities as needed within Campus during off-school hours to help the school continue to grow in Technology and prepare for the new Year 2022-2023.10)Generate Xcel files via MS365 and databases, to generate reports for the organization based on Onboarding; Offboarding of resources.11)FCS representative for contractor needs on Campus.Assurant, Miami, Florida  1985 - 2020IT Business Manager - Jan. 2012  Apr. 20201)Diversity, Equity, Inclusion, Observant for Fairness Above All.2)Application Product Development and Client Implementations.3)Corporate Compliance and Periodic Access Reviews (PAR) Audits, SOX, PWC.4)Workday; Teams in MS 365; PMP (Project Management Portfolios)5)Accomplished the mission and goals of Assurant company and multiple lines of business, all utilizing the IBM Mainframe platform, and WEB Frameworks.6)Set priorities for multiple projects and resources along with the markets and the clients for all lines of business. Worked with BA to review requirement needs on all projects related to guarantee the clients satisfaction for Assurant applications.7)Projects reviewed on a weekly schedule to a guaranteed high-quality implementation and minimized client impact until a successful completion with adjustments for the client in a SCRUM agility manner via PPM and Workday tools.8)Met frequently with business markets, customers, and operation managers to coordinate and engage resources in new project initiatives from conceptual design to implementation.9)Organized meetings to provide timely completion of tasks per projects with a focus on SDLC (Software Development Life Cycle) methodology to guarantee project success.10)Responsible organizer of problem issues submitted by customer support areas, and directly reported by the external client.11)Weekly attendance to review Action Items, Roadblocks, Impediments, and Goal setting.12)Performance plans, resource Mentor, Talent Manager reviews and applying a consistent direction of resources to maintain a productive and goal aligned environment.13)Point person for infrastructure and corporate initiatives within our management teams along with the Directors and VP of the infrastructure for necessary realignments of the organization and the databases.Lead Software Engineer  Jan. 2000 - Jan. 20121)Direct supervisory responsibilities as a Technical Leader in Production Support Management, Application Development, Resource Management, Coaching, and mentoring resources on the Mainframe environment.2)Responsible for the management of all projects assigned to direct reports to meet customer expectations and assure high quality implementations thereby minimizing client impact.3)Provided on-going communication and served as liaison between direct reports and all related markets and business areas.EDUCATION:Nova Southeastern University, Miami, Florida - 2009  2012College of Business and Entrepreneurship: EMBA  GPA 3.8 (Magna cum Laude)Barry University, Miami, Florida - 1992  1994Andreas School of Business, Bachelor of Arts - GPA 3.5The Managers Experience Assurant, Certificate - 20113BACK ALUMNI Agile Certification - 2016Languages: Fluent in English, Spanish, Translations to both languagesToastmasters: experienced in Public Speaking and Presenting to large audiences.