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EMAIL AVAILABLEPHONE NUMBER AVAILABLESuccessfully implemented innovative scheduling system to more efficiently organize meetings and patient scheduling.Award-winning customer service skills.Authorized to work in the US for any employerAuthorized to work in the US for any employerWork ExperienceHourly Warehouse OperationsTarget Distrbution Center - Tucson, AZOctober 2022 to January 2023 Follow all safety policies and procedures to ensure a safe working environment for all team members Attend safety trainings to learn how to work safely in a fast-paced warehouse environment Pack, load, and ship items to stores and guests Ensure accurate processing of merchandise to our stores and guests Work safely, quickly and efficiently to handle freight and move inventory throughout the warehouse Maintain a neat, clean, and organized work area Report to work on time and complete job tasks as assigned accurately and on time Engage in problem solving to support continuous improvement Maintains positive and respectful attitude while working independently and in a team environment Office ManagerJett Home Services - Tucson, AZMay 2018 to May 2022 Oversaw day to day office operations including receiving and organizing correspondence Handled scheduling and managed timely allocation of resources and calenders. Managed office inventory and placed new supply orders Conferred with business leaders to evaluate needs and strategize operational improvements Wrote professional correspondence to maintain strong line of communication Prescription Benefit SpecialistOptum Rx United Health Group - Tucson, AZMay 2016 to May 2018Prescription Benefits Specialist provides support to clients of UnitedHealth OptumRx. Support includes but is not limited to implementation of pharmacy benefit management services, program development, business planning and reviews, implementation of legislative and compliance requirements, website content review, program materials and coordination of issue resolution for clients. EducationHigh school diplomaFlowing Wells High School - Tucson, AZJuly 1989 to May 1992Skills Office Management (10+ years) Bookkeeping (10+ years) Accounting Microsoft Outlook Accounts Payable (4 years) Accounts Receivable Financial Report Writing Human Resources (5 years) Payroll (4 years) Event Planning Medical Billing (3 years) Bank Reconciliation (10+ years) Office Administration (10+ years) General Ledger Accounting Microsoft Excel (10+ years) Clerical Experience (10+ years) Data Entry (10+ years) Typing (10+ years) Pricing (1 year) Microsoft Office (10+ years) Sales Management (2 years) Medical Office Experience (10+ years) Supervising Experience (3 years) Bilingual (10+ years) Balance Sheet Reconciliation (2 years) Account Reconciliation Journal Entries (10+ years) Financial Statement Preparation (6 years) Windows (10+ years) Spanish (10+ years) Communication skillsLanguages Spanish - ExpertCertifications and LicensesHIPAAMay 2003 to PresentAssessmentsAttention to detail FamiliarAugust 2022Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: FamiliarMedical receptionist skills ProficientJuly 2022Managing physician schedules and maintaining accurate patient records Full results: ProficientProtecting patient privacy ExpertJuly 2022Understanding privacy rules and regulations associated with patient records Full results: ExpertCustomer focus & orientation Highly ProficientJuly 2022Responding to customer situations with sensitivity Full results: Highly ProficientCustomer service ProficientAugust 2022Identifying and resolving common customer issuesFull results: ProficientWork style: Reliability ProficientAugust 2022Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientCleaner fit ExpertAugust 2022Measures the traits that are important for successful cleaners Full results: ExpertAdministrative assistant/receptionist Proficient July 2022Using basic scheduling and organizational skills in an office setting Full results: ProficientSpreadsheets with Microsoft Excel FamiliarAugust 2022Knowledge of various Microsoft Excel features, functions, and formulas Full results: FamiliarIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |