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Click here or scroll down to respond to this candidate Candidate's Name
Street Address Romence Road | Phone: PHONE NUMBER AVAILABLE | Email: EMAIL AVAILABLESummary
Vivacious and engaging customer service-oriented individual with a passion for customer engagement and problem solving who is pursuing a career within sales and has a knack for creating a productive and stimulating work environment with lively conversation and comradery. Incredibly coachable and eager to learn new techniques, software, and procedures. Seeking to leverage experience and skills to contribute to a dynamic and customer-centric company.
Experience
AEROTEK July 2023- PresentRecruiter Portage, MI Engaged in the full recruitment process of finding skilled candidates for partnered job openings across Southwest, MI. Use recruiting tools including Indeed, MITalent, and Connected Salesforce to meet daily goals of finding qualified candidates. Implement sales techniques to engage candidates with available jobs that fit their skillsets. Maintain excellent written, verbal, and email communication with candidates and clients to relay information regarding candidate qualifications, interviews, and lockdown offers. Consistently meet state recruiter goals of resume submittals, interviews, offers, and starts per week. Utilize sales strategies to increase candidate engagement on job postings and other networks. Assist with completion of onboarding paperwork including I9, drug screenings, and background screenings. Maintain positive relationships with manufacturing clients by attending lunch meetings and on-site tours. Understand and accurately portray manufacturing roles with clients like American Axle, Summit Polymers, Refresco, Motus, and Aunt Millies.
Advanced understanding of manufacturing roles including material handling, production, machining, mold technician, maintenance technician, electrician, carpenter, and production supervisor.
Organize client s job descriptions, must haves, pay requirements and other qualifications within company database. Create daily goals and strategies to find qualified candidates for resume submittal commitments.
Utilize Microsoft Office, Teams, and Outlook. Participate in daily meetings to discuss where current candidates sit in the onboarding process. Network with candidates to generate sales leads and find company needs. Maintain high level of organizational skills to keep track of all candidates, up to ten candidates in varying stages of onboarding processes.X GOLF KALAMAZOO November 2019- July 2023Facility Manager Kalamazoo, MI Developed customer loyalty and retention through relationship building. Keep organized records of league engagement and fees. Maintained scheduling for customers and lessons. Increased revenue and customer satisfaction utilizing question-based selling. Professionally educated customers on system use to increase satisfaction and improve experience. Confidently engaged customers throughout facility experience.PRAIRIES GOLF COURSE July 2021-July 2023League Bartender/ Beverage Cart Kalamazoo, MI Preserved customer relationships with professional and friendly conversation. Maintained accurate orders for 75+ customers concurrently per event. Reliably managed multi-member recurring events independently. Generated revenue through extensive knowledge on pricing and products.T-MOBILE CELL PHONE COMPANY October 2021- July 2022Sales Associate Kalamazoo, MI Secured new customers with exceptional knowledge in cell phone contracts/promotions. Showcased company promotions to fit needs of customers. Utilized company software to accurately maintain customer profiles. Attained leads and completed in sales categories at 150% to goal. Collaborated efficiently in team sales through positive, energetic, enthusiasm and curiosity.GULL LAKE VIEW GOLF RESORT May 2019- July 2020Event Intern Augusta, MI Knowledgeable about restaurant food and beer menu. Understand event orders/ event set-up/tear-down. Adaptability between waitress/bartender/banquet server. Provide exceptional customer service for large groups. Maintain composure on the floor during stressful events.ENTERTAINMENT DISTRICT May 2018- February 2019Event Bartender Kalamazoo, MI Collaborative work with team members in event procedures. Set up and tear-down of event. Ensure the client does not have to worry about the details of the event. Provide exceptional customer service for guests. Bartend during events in a fast-paced environment.WALDO STADIUM, WESTERN MICHIGAN UNIVERSITY August 2016- August 2018Ticket Office Assistant Kalamazoo, MI Provide over the phone and face-to-face customer service. Assisted new employees with questions regarding training. Knowledgeable about athletic ticket event operations. Communicate with students, parents, administrators, and various staff members about ticket promotions. Flexible with job responsibilities i.e. Working ticket window, taking phone calls, facilitating tickets to athlete s parents, facilitating tickets to public.EducationWESTERN MICHIGAN UNIVERSITY August 2016- April 2020Bachelor of Science in Sports Management (3.93 GPA) Kalamazoo, MI Magna Cum Laude Dean s List: Fall 2016, Spring 2017, Fall 2017, Spring 2018, Fall 2018, Fall 2019, Spring 2020 |
